FASTSIGNS CEO Catherine Monson named Valedictorian, Franchise Fraud School

Dr. John Hayes’ Franchise Fraud School & Pay-for-Praise Emporium has a star pupil and Valedictorian in Catherine Monson, CEO of FASTSIGNS.  Her ability to circumvent Amazon Terms of Service by artificially manipulating Amazon sales and customer reviews has put her at the top of the class!


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If there were a star pupil, straight-A student and Valedictorian of Dr. John Hayes’ Franchise Fraud School, Class of 2015, it would surely be FASTSIGNS CEO Catherine Monson.

In a motivation deception-for-dollars lesson distributed to the 2015 Amazing Franchises participants, Dr. John Hayes included this example of how Catherine Monson wrote a positive review of Hayes’ book (about her own company) and his thank you response – as if they were strangers:

Catherine Monson



Dr. John Hayes



Amazon Prohibits Reviews by Sellers, Employees, Friends, Family Unless Disclosed

According to current Amazon Community Guidelines:

In order to preserve the integrity of Community content, content and activities consisting of advertising, promotion, or solicitation (whether direct or indirect) is not allowed, including… Creating, modifying, or posting content regarding your (or your relative’s, close friend’s, business associate’s, or employer’s) products or services.

Amazon policy allows friends, family, and even paid reviewers to post if the relationship is clearly disclosed… which Hayes’ reviewers generally do not do.

A 2015 article on a Self-publishing website, quoted Amazon’s policy during the period that Hayes’ was promoting his first Amazing Franchises book, states “Authors getting family and friends to write reviews – Not allowed” The article quotes Amazon’s policy at the time:

Promotional Reviews – In order to preserve the integrity of Customer Reviews, we do not permit artists, authors, developers, manufacturers, publishers, sellers or vendors to write Customer Reviews for their own products or services, to post negative reviews on competing products or services, or to vote on the helpfulness of reviews. For the same reason, family members or close friends of the person, group, or company selling on Amazon may not write Customer Reviews for those particular items.

Hayes praises FASTSIGNS & CEO Monson for Excellence in Amazon Terms of Service Violations

In the instruction sheet for franchisors dated August 2, 2015, Dr. John Hayes praises FASTSIGNS aggressive and dubious manipulation of Amazon reviews and rankings:

Literally within an hour of FASTSIGNS’ marketing team learning that Amazon had posted the FASTSIGNS Business Opportunity ebook, the team went to work to solicit reviews of the book.

They asked members of their Home Office Team, members of their Franchise Sales Team, and members of their Franchise Network to go to, purchase the ebook (purposely priced at 99 cents to attract reviewers), and review it . . .

once the ebook began selling, and readers posted reviews, the title moved into the #1 position on the Amazon Best Seller list for the Small Business Franchise category.

As of this writing, the title has kept that position for 3 days – that’s extraordinary because the list is updated hourly!

Hayes explains how the flood of deceptive and prohibited reviews enabled FASTSIGNS to trick Amazon’s algorithms into promoting their book and franchise opportunity:


A #1 Best Seller with more than just a few reviews will soon be identified by the Amazon algorithm and then Amazon will begin to help promote the book . . .

With Amazon’s help, FASTSIGNS is going to get more than a fair share of notice!

In the near future, Amazon will promote a 3-day free giveaway for the FASTSIGNS Business Opportunity ebook. . .

that promotion will place hundreds, and perhaps more than a thousand, copies of the ebook into the smart devices of people who are considering the purchase of a franchise opportunity.

Catherine Monson Attests to the Power of Bogus, Deceptive Comments

In BizCom’s sales sheet promoting the 2018 Pay-For-Praise opportunity, Class of 2015 Fraud School Valedictorian Catherine Monson, CEO of FASTSIGNS International, Inc. attests to the power of bogus, deceptive comments, stating:

The book served as a catalyst for people to comment not only about the content of the book, but also about the benefits of owning a FASTSIGNS franchise.

It was a very effective way to gain credibility for the brand, and those comments remain on forever!

We also enjoyed working with BizComPress as they helped our team coordinate an effective publicity campaign centered around the book.

Mr. Appliance & Dental Fix RX Also Graduated Franchise Fraud School With (Dis)Honors

In a lesson handout dated July 26, 2015, Dr. Hayes also praised franchisor Mr. Appliance for quickly posting the positive reviews needed for a free ebook giveaway:

Notice that the Mr. Appliance book has received 9 customer reviews – all verified.
A book must get at least 5 reviews (no lower than 4 stars) before it’s eligible for a free eBook giveaway.
Verified means that the reviewer purchased the book on Amazon.
This is where you can help!
…Get people to buy the book and review it… I often beg…
Ask your sales team, your admin team, your support team, family, friends, franchisees, etc. to review the book….

Hayes also held up Dental Fix RX as a best practices example of cheating the Amazon system with bogus and prohibited reviews.

UnhappyFranchisee.Com has Dr. John Hayes’ glowing reviews analyzed for authenticity by FakeSpot & ReviewMeta.  Guess what they determined…?

Part 1:  Dr. John Hayes & His 12 Amazingly Deceptive Franchises

Part 2: 6 AMAZING Franchise Deceptions of Dr. John Hayes

Part 3:  FASTSIGNS CEO Catherine Monson named Valedictorian, Franchise Fraud School

Part 4:  Dr. John Hayes’ Book Reviews Given an “F” for Fraudulent

Part 5:  FASTSIGNS Franchise Deception Seems, Well, Amazing. Comments?




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TAGS: Dr. John Hayes, Dr. John Hayes franchise expert, Scott White, Bizcom Press, 12 Amazing Franchises, franchise books, franchise fraud, franchise marketing, bad franchises, FASTSIGNS franchise, franchise scams, fake news, Amazon fraud, Amazon scam, Catherine Monson Fastsigns, Joe Malmuth, United Franchise Group, Robert A. Spuck, Farm Stores Franchising,  Scott Mortier, Dental Fix RX, unhappy franchisee

One thought on “FASTSIGNS CEO Catherine Monson named Valedictorian, Franchise Fraud School

  • Dewey Cheatumandhow

    What is so heartbreaking is that Hayes, Scott Scooter “Libby” White, Monica Fiend and Monson are so focused on the scam, they could care less that the real victims are the hard-working moms and dads who invest their lives savings based on the deceptions and lies cultivated in Haye’s Fraud School. Their so-called book is specifically designed to cull the herd and target the least sophisticated potential franchise investor. A knowledgeable investor would see right through this scam simply by reading the hyperbolic garbage in the book. Monson’s involvement is deplorable, unethical and probably illegal. It’s sad. I know a Fast Signs franchisee and he’s a good, hard-working person who does what’s right for his customers. His leader … not so much. Hayes, White and Fiend need to be purged from franchising and public relations. Fake endorsements. Fake rankings. Fake credibility. Cheating Amazon. Lying to investors. All to land that next franchise lead…way to run a company Monson. And way to prey off the unassuming Hayes, White and Fiend. Shameful. You’re grown-ups. Act like it.

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