NY BAGEL CAFÉ Franchise: How Many Have Closed? [UPDATED]

September 19, 2015

NY Bagel Cafe & Deli franchise:  How many have closed?

NY Bagel Cafe logoHow many have debranded and tried to make it independently?

How many have sued the founder Joe Smith and his franchise salesman Dennis Mason aka Ken Mason aka Keith Samuels?

On 12/3/13, there appeared to be 8 locations open, and at least 27 New York Bagel Cafe & Deli franchise locations that had debranded and/or closed.

On 5/13/14 it appeared that only 4 were open, and more than 30 have debranded and/or closed.

On 2/25/15 it appeared that of 36 franchises that have opened, only 4 franchises are open, and approximately 32 have debranded and/or closed. That would indicate a failure rate of nearly 90%.

We’ve found 12 locations that were touted as “Coming Soon” that apparently never opened.  Non-refundable franchise fees may have been collected for these and other locations.

There have been multiple lawsuits by NY Bagel Café franchisees alleging fraud and deceptive sales tactics by Joe Smith, Dennis Mason and New York Bagel Enterprises, Inc.

The list below has been compiled from the company website and other public sources, and is very much a work in progress.

Please help us correct and maintain the list of franchise openings and closings by sharing additional information, locations, closing dates, etc. in the comment section below.

Check back soon as we update this page.

New York Bagel Cafe & Deli Locations: Open

As of 9/19/15, there appear to be 7 New York Bagel Cafe & Deli franchise locations open:

LA  Houma  520 Barrow St. (opened 6/22/13 Owners: Tracey Hebert, Sonya Ohlmeyer)

NJ  Jersey City  217 Newark Ave.  (opened 4/16/12 Owners: Patel)

NJ  Middletown  490 Route 35 South (opened 11/20/09)

NJ River Vale 215 Rivervale Rd. 07675 (201) 497-5907 (listed for sale for $50K by corporate on Craigslist. Original franchisee went bankrupt, lost his house within months of opening)

FL Doral 3887 NW 107th Ave 33172 (786) 542-0462 (Opened 4/7/15 Owner Ervin Cruz)

FL Singer Island 2419 N. Ocean Dr 3340 (561) 612-7835 (Closed for an extended period; Reopened April 17, 2015 with new franchisee)

MD Ocean City 401A Atlantic Ave 21842 (410) 390-5068 (Sold as illegal franchise to franchisee Mike Hamad)

PA Philadelphia  4514 B City Line Avenue 19131 (484) 434 8961

TX Spring 8312 Louetta Road Suite C, 77379 (832) 761-0464

VA  Alexandria, 6456 Old Beulah Street, 22315 (703) 971-2971 (Opened Franchisee: Walid )


And one company-owned location:

NY Newburgh 30 N. Plank Road (corporate store)

Franchises In Development

PA Philadelphia PA Philadelphia 4514 B City Line Avenue (484) 434-8961

VA Vienna 431 Maple Ave West Suite A (NYB not registered to sell franchises in VA)

VA Alexandria Hilltop Village Center Space AoV (Franchisee Walter J Baietti; NYB not registered to sell franchises in VA)

DC Washington 1017 U ST NW DC 20001

Two towns that formerly had New York Bagel Cafe & Deli franchise locations are listed on their website as “Coming “Soon” (Newark, DE & Cherry Hill, NJ)

New York Bagel Cafe & Deli That Closed or DeBranded


CA Tracy 2745 Naglee Rd (opened 10/23/13 Closed 3/14 Owner: Amber Robinson)


CO Aurora 14605 E Arapahoe Rd. (Added 4/23/12 Closed 10/12)


DE Newark 1111 Churchmans Rd (Added 4/2/10 deleted July 11, 2012 reopened 2013?)

DE Newark 2610 Capitol Trail/Kirkwood Hwy (Added 6/21/11 Deleted 11/2/13)


FL Riviera Beach (Opened Summer 2011, deleted July 11, 2012)

FL Doral 3887 NW 107th Ave 33172 (Opened 4/7/15 Closed 1/16 Owner Ervin Cruz)


ID Coeur d’Alene 226 W Ironwood Dr. (Added 7/11/12 deleted 12/29/13)

New Jersey

NJ Brick 319 Brick Blvd (Added 6/21/11 Deleted 11/2/13)

NJ Cherry Hill 1420 Rt 70 E (Closed 4/7/13) (Added 6/21/11 deleted 12/29/13)

NJ  Jackson  341 N County Line Rd. (opened 9/1/11) (Closed  2/10/14)

NJ Livingston 184 S. Livingston Ave. (added 10/5/11 deleted July 11, 2012)

NJ  Newark  108 Jabez St. (Added 5/28/12 deleted 12/29/13)

NJ New Brunswick 88 Albany St (Added 4/2/10 Deleted June 21, 2011)

NJ Parsippany 388 Route 46 West (Added 11/25/09 Deleted March 1 2010)(closed – reportedly suing franchisor)

NJ  River Vale, 215 Rivervale Road (Opened 9/3/14 Closed 1/31/15; 1st Franchisee Dorota Goetz; 2nd Franchisee Richard Charles; Reportedly reopening under 3rd franchisee Franko Berat)

NJ Rockaway 176 Route 46 East  (Added 6/14/10 Deleted 11/2/13)

NJ Roselle 711 E. First Ave. (added 10/5/11 deleted July 11, 2012)

NJ Waldwick 30 Franklin Tpke. (201) 857 4680 (Added 6/21/11 deleted July 11, 2012)


New York

NY Lagrangeville 1097 Route 55  (added 11/21/07 Deleted June 6, 2009)

NY Washingtonville 6 Depot Street (845) 496-5546 (added 11/21/07 Deleted June 21, 2011)


North Carolina

NC Cary 1377 Kildaire Farm Rd. (919) 535-3677 (Added 12/4/11 Deleted 11/2/13)

NC Morrisville 3108 Grace Park Dr Grace Park (Added 4/2/10 Deleted 11/2/13)

NC  Wesley Chapel (Opened 8/30/12 – Closed 12/13 Owners: Rob & Jen Pistani)



PA Fairless Hills 110 Lincoln Highway  (Added 6/21/11 Deleted 5/28/12)

PA Glen Mills 1810 Wilmington Pike Ste 5 19342  (2011/2012 Franchisee Pierre Sims)

PA Lititz (Debranded, then Closed) 245 Bloomfield Dr. Suite 100 (717) 560-4700 (Added 4/23/12 Deleted 11/2/13)

PA Philadelphia 514 South St. (215) 238-0101 (Added 4/23/12 Deleted 11/2/13)

PA West Chester (Closed – sued franchisor) 849 Paoli Pike 103 Turner Square (Added 4/2/10 Deleted 5/28/12)


TN Franklin 1109 Davenport Blvd., Suite 100 (Added 4/23/12 Deleted 11/2/13)


TX  El Paso (Feb. 2013) FB (Closed – Filed bankruptcy) 1830 Joe Battle, Suite 102 (915) 857-0270 (Added 12/4/11 Deleted 11/2/13)

West Virginia

WV Huntington 944 4th Avenue  (November 2011) (Added 6/21/11 Deleted 11/2/13)

New York Bagel Cafe & Deli “Coming Soon” Locations That Didn’t

These locations were touted as “Coming Soon” on the company website or press releases, but don’t seem to have ever opened.  The company may have collected franchise fees for these and/or other locations.

AZ  Scottsdale

FL  Miami,

NJ Atlantic City (Ventnor Plaza)

NJ  New Brunswick

NJ  Paramus (3 locations)

NY  Queens

NY  Long Island

PA Douglasville (Douglasville Shopping Center)

PA  Philadelphia (2 locations)

Also read:

DENNIS MASON Franchise Complaints



TAGS: NY Bagel, NY Bagel Cafe, NY Bagel Cafe & Deli, NY Bagel franchise, NY Bagel Cafe franchise, NY Bagel Cafe and Deli franchise, New York Bagel franchise, New York Bagel Cafe, NY Bagel complaints, NY Bagel lawsuits, Joe Smith, Joseph Smith, Dennis Mason, Keith Samuels, Ken Mason, franchise scam, franchise failure rates, bagel franchise


4 Responses to “NY BAGEL CAFÉ Franchise: How Many Have Closed? [UPDATED]”

  1. Franko Berat says:

    Rivervale is Not closed, who are you to say my location is closed? I am the New Owner of this Location. get your fact straight.

  2. ADMIN says:

    Franko Berat:

    Please contact us at UnhappyFranchisee[at] so that we can put up the correct information about the RiverVale location.



  3. Hernaldo Barberena says:

    I am one of the un-happy entreprenaur that got scam by NY Bagel Cafe, after giving my initial fees dreaming of a franchise in my area. I never allow them to find me a location or even invest more than my initial fees, after finding out for myself about all the lies and scam performance to other entrepreneurs decided and requested my refund, to my surprise they seems to outsmart two layers i hire on my behave to get my money i lose my fees and money in layers.

  4. ADMIN says:


    Email me please at UnhappyFranchisee[at sign]