Dickey’s 2019 Franchise Owner’s Survey in its entirety and separated by section. Dickey’s franchise owners have been voicing their complaints through Unhappy Franchisee since 2014. The 2019 Pit Owners Association Franchise Owner Satisfaction Survey by Dickey’s franchisees reveal the anger and bitterness that comes when a franchisor ignores their pleas and disregards their well-being.
(UnhappyFranchisee.Com) Dickey’s Barbecue Pit is a franchise cautionary tale in progress – showing the danger of franchisor greed and exploitation of its franchise owners.
As adept as they are, they can only keep franchisees silent for so long.
Our Prior Posts on Dickey’s 2019 Franchise Owner’s Survey (Pit Owners Association)
Dickey’s 2019 Franchise Owner Satisfaction Survey (Complete)
Dickey’s 2019 Franchise Owner Satisfaction Survey (By Section)
Laura Rea Dickey’s Response to Dickey’s Franchisee Survey
This is reportedly the acknowledgement by CEO Laura Rea Dickey that DBRI has received and reviewed the results of the 2019 POA Franchise Owner’s Survey.
It was sent shortly before 4th of July weekend, 2019.
With magnificent understatement, Ms. Rea Dickey states “We understand that there are some key aspects of our role as franchisor our Owner/Operators would like us to improve. We hear you.”
Ms. Rea Dickey’s calm & measured response might lead one to believe that this is the first she’s heard about these complaints.
Yet franchisees have been voicing many of these same complaints through UnhappyFranchisee.Com since 2014. We have forwarded them to Ms. Dickey & DBRI management for the past several years.
We have never received a response.
Prior Dickey’s Franchise Owner Complaints Submitted to DBRI VIA UnhappyFranchisee.Com
January 23, 2014 DICKEY’S BBQ Is Dickey’s Overselling its Franchise Opportunity?
August 5, 2014 DICKEY’S Franchise: Open Letter to Roland Dickey, Jr.
August 6, 2014 DICKEY’S BARBECUE PIT Franchise Warning
October 25, 2015 DICKEY’S BARBECUE PIT Franchise Complaints
December 8, 2016 DICKEY’S Franchise Owners Share Frustrations & Fears
December 13, 2016 DICKEY’S Liquidated Damages Clause Ruled Impermissable
January 24, 2017 DICKEY’S Franchise Issues: Marketing
January 24, 2017 DICKEY’S Franchise Issues: Menu Management
January 25, 2017 DICKEY’S Franchise Issues: Online Ordering
October 25, 2017 Dickey’s Barbecue Pit Franchise Marketing Fund Discussion
HELP FUND MORE REPORTING ON DICKEY’S BARBECUE PIT
DICKEY’S BARBECUE PIT Closed Location List
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