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Cuppy’s Coffee Overview

August 29, 2008

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CUPPY’S COFFEE FRANCHISEES CALL DALE NABORS

July 8, 2008

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CUPPY’S COFFEE FRANCHISEES CONTACT THE BETTER BUSINESS BUREAU

July 8, 2008

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Does Cuppy’s Coffee or Elite Manufacturing Owe You Money?

June 5, 2008


Does Cuppy’s Coffee or Elite Manufacturing owe you a refund? Provide an update at the FranchisePick.com franchise blog:

Does Cuppy’s Coffee or Elite Manufacturing Owe You Money?

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To Cuppy’s Coffee and Elite Manufacturing…

May 6, 2008

On April 21st, 2008, Lina & Lee wrote:

Cuppy’s Coffee and Elite Manufacturing we want our $35,900.00 deposit back!

On Oct. 9, 06 my wife sent the deposit of $35,900.00 to Elite Manufacturing.

We did not receive the Uniform Franchisee Offering Circular before the deposit was made. That was in clear violation of FTC rules! Had Cuppy’s sent the UFOC we would have not pursued this franchise opportunity because of the non refundable deposit.

I found out that I could not get a loan in Aug. 07. Cuppy’s knew in Apr. 07 that I could not qualify and never wrote or called us regarding the manner. I received an email from Steve Wesolowski of Medina Management on Dec. 17, 07 showing that the SBA broker could not get us a loan and stated that we should not have been approved for a franchise.

I wrote a letter to Doug Hibbing the president of Cuppy’s. He did not respond nor was he available everytime I called. I called Danny Jones of Elite, and asked why he could not return my deposit in full, his response was “It’s impossible and not in the budget”. I tried to work out an amicable agreement but it was to Elite’s advantage. Mr. Jones was all talk but no action. I gave him an ultimatum of Jan. 15, 08 to deliver something to me so both sides would be happy, he did not respond. I put my story out there by putting it on ripoffreport.com.
Cuppy’s and Elite has found a loophole to victimize innocent people. We are struggling to pay back the 2nd loan on our house. Cuppy’s and Elite has our money interest free. Its sad when the Florida State Attorney General’s office Florida Dept. of Consumer Affairs and the FTC can’t or won’t do anything.

Other unhappy Cuppy’s Coffee franchisees:

Criston Menz - Cuppy’s Coffee

Robyn & Corey Rivera - Java Jo’z / Cuppy’s Coffee

Cuppy’s Coffee, Medina Enterprises, Elite Manufacturing Sold

April 22, 2008

The controversial Cuppy’s Coffee franchise has reportedly been sold. Here’s some of the news reported on the Cuppy’s Coffee website.

FranSynergy Inc. Acquires Cuppy’s Coffee, Smoothies & More

Cuppy’s has grown leaps and bounds since our humble beginnings in May of 2006. We currently have more than 231 franchisees nationwide and 73 open stores, with many more stores in the works!

It’s our ultimate goal to see the Cuppy’s brand grow strong and be successful. In order for this to happen, change is inevitable.
With that in mind, we have some really exciting news! We are pleased to announce that FranSynergy Inc., lead by Dale Nabors, CEO, has acquired Cuppy’s Coffee & More, Inc.
Dale Nabors has over 25 years of franchising experience and worked for the Dwyer Group from March, 1995 to August, 2000.
Dale was retained as a consultant for Cuppy’s back in September 2007. He has been instrumental in the leadership, development and implementation of many successful programs including:

  • New distribution of products which has equated to 20-30% lower costs on average to our franchisees. This goes into effect May 2008.
  • Negotiated changes for our cups which brings an overall savings to our franchisees by eliminating sleeves and minimizing the amount of inventory needed.
  • Menu Price Generator which has helped our franchisees determine a more appropriate pricing structure based on expenses and overhead for that specific location.
  • Budget Project Sheet which teaches our franchisees how to manage their expenses and determine the necessary sales to be profitable.

Dale’s primary objective is to take our organization to the next level. Dale’s vision for the future of Cuppy’s includes:

  • Refocusing internal support efforts towards franchisee satisfaction.
  • Working on increasing the profitability for our franchisees.
  • Opening the stores we have sold as franchisees to increase national brand awareness, hence increasing brand equity.

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Criston Menz - Cuppy’s Coffee

April 22, 2008

We were immediately impressed with how friendly and family oriented the entire Cuppy’s Coffee organization was…. Once they had our money, everything changed.

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Robyn & Corey Rivera - Java Jo’z / Cuppy’s Coffee

April 13, 2008

“We have been trying to get our $30,000 deposit back for over a year. How can they get away with this? How do they sleep at night?”

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