NY BAGEL CAFÉ Franchise: Where to File a Fraud Complaint

NY Bagel Café franchise complaints – If you feel that you have been taken advantage of by NY Bagel Café, Dennis Mason and/or Joe Smith, you should file a complaint with as many of these state and federal agencies as is appropriate.

(UnhappyFranchisee.Com)  The more people filing complaints with multiple agencies (especially the FTC and your state Attorney General’s office), the better the chance of getting an investigation going, and ultimately justice for past victims and protection to prevent future victims of the NY Bagel Café franchise scheme.

Share your story with us, UnhappyFranchisee.Com

We are compiling a confidential list of people who have paid franchise fees to NY Bagel Cafe, Joe Smith or Dennis Mason and who feel they got little or nothing in return.

Your participation will aid investigations and considerations for potential refunds, if possible.

NY Bagel Cafe Franchise

Contact ADMIN of UnhappyFranchisee.Com at UnhappyFranchisee[at]

Tell us about your experience and forward any documents you received for our confidential review.  Please include the state you reside in and the approximate date you signed the agreement.

File A Complaint with the Federal Trade Commission (FTC)

The Federal Trade Commission (FTC) established the franchise regulations known as The Franchise Rule in response to problems with deceptive and predatory practices by franchise sellers.

Go here to File an FTC Complaint

What you might want to include:  From what we have seen, the required Franchise Disclosure Document used by NY Bagel Café contains false or misleading information especially in Item 20 (which may represent there are no franchise failures claims there are many as listed here:, “Exhibit 3” which likely does not include full contact information for all current and recent franchisees as required,  and if the FDD states that the franchisor is New York Bagel Enterprises, Inc. a NJ corporation, that corporation’s status  was revoked by NJ.  Additionally, if NY Bagel Café made representations regarding potential sales or profitability to you before you signed the franchise agreement, that may be a violation of the FTC rule regarding Financial Performance Representations and should be mentioned.

File a complaint With Your State Attorney General

Search for your state’s Attorney General website and find the online complaint form.  Be sure to include this link in your complaint:

Here are some state Attorney General links:

New Jersey Attorney General Complaint Form

Note, for the New Jersey Attorney General, you may want to include this line “”NJ Superior Court Judge Alexander Carver stated in the Order for Judgement in Mohamed Elsaid vs. New York Enterprises, Inc., Joseph Smith & Dennis Mason that ‘NY Bagel representatives violated the [New Jersey] Consumer Fraud Act by inducing Elsaid to procure a loan to pay the required fees.’  Like Elsaid I paid a franchise fee after being told I would receive financing.”

New York Attorney General Complaint Form

North Carolina Attorney General Complaint Form

Pennsylvania State Attorney General

Florida State Attorney General


File a complaint with the FBI Internet Crime Complaint Center (IC3)

As the NY Bagel Café franchise is being promoted over the Internet, it’s appropriate to file with the FBI if you feel fraud has been committed.

File a complaint with the FBI Internet Crime Complaint Center (IC3)


File a complaint with the US Postal Inspectors Service

This might be surprising, but the US Postal Inspectors Service is a very aggressive and competent investigator of fraudulent business practices.

The US Postal Inspectors Service investigates, and the US Department of Justice prosecutes, if appropriate.

According to the website:  “U.S. Postal Inspectors investigate any crime in which the U.S. Mail is used to further a scheme–whether it originated in the mail, by telephone, or on the Internet. The use of the U.S. Mail is what makes it mail fraud.”

File a complaint with the US Postal Inspectors Service


If you live in a Franchise Registration State, Contact Us

13 states require franchisors to register with them prior to selling franchises in their state.  Two more have franchise laws, but do not require franchise registration.

NY Bagel Café is being investigated for possibly selling franchises in states where they are not registered.  In some cases, rescission and refunds could be ordered.  If you live or were going to open your franchise in any of the states below, contact us at UnhappyFranchisee[at] and we’ll connect you with the appropriate agency.

The states are:  California, Hawaii, Illinois, Indiana, Maryland, Michigan (notice only), Minnesota, New York, North Dakota, Oregon (no filing), Rhode Island, South Dakota, Virginia, Washington and Wisconsin


Also read:

NY Bagel Café Franchise Scam Overview (INDEX OF POSTS)

NY BAGEL CAFÉ Franchise: How Many Have Closed? [UPDATED]

NY BAGEL CAFÉ Franchise Graveyard

Joe Smith, Dennis Mason & NY Bagel Café Franchise Exposed: 10 Things You Should Know

NY BAGEL CAFÉ & DELI Franchise Complaints

DENNIS MASON Franchise Complaints

Is NY BAGEL CAFÉ Ocean City MD an Illegal Franchise?

Is NY BAGEL CAFÉ Violating Multiple State Franchise Laws?

NY BAGEL CAFE Kicked Off Franchise Sites for Deceptive Ads

NEW YORK BAGEL ENTERPRISES INC. Franchisor’s Corporate Status Revoked

NY BAGEL CAFÉ Franchise a Scam? MA Woman Says Yes



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One thought on “NY BAGEL CAFÉ Franchise: Where to File a Fraud Complaint

  • Eileen ONeill

    We purchased last Sept 2017. Luckily we became aware of this site prior to opening a store.
    They have refused to return our franchise fee. We are in NC, they did not disclose all store openings and closing, they did not provide a proper list of owners, the did not disclose all the lawsuits pending and they are not registered in the state of NC to do business here and sell franchises.

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