Franchise broker Kim Marinoff addresses criticism made about her franchise sales tactics and history on Unhappy Franchisee. Here is her letter in its entirety.
(UnhappyFranchisee.Com) by Sean Kelly
Unhappy Franchisee always invites the individuals and companies discussed on our site to provide responses, rebuttals, corrections, clarifications, explanations or other statements expressing their points-of-view. We truly want to hear from all sides of controversial topics, and to engage in open and honest dialogue.
Surprisingly few take us up on the offer. Most, I believe, are under the outdated, pre-Internet notion that if one ignores criticism and does not engage critics, it will all somehow go away. It doesn’t.
Today, we received a letter from franchise broker Kim Marinoff of A2B Franchise Consulting responding to some of the issues raised in recent blog posts. That letter is posted in its entirety below.
Ms. Marinoff states that our blog post initially (and incorrectly) stated she was named as a defendant in a Quiznos lawsuit. In fact, she her involvement was as a member of the class of franchisees, not as a Defendant. I realized that error shortly after posting it and corrected it within a day. However, it was incorrect and I apologize for the error.
Kim Marinoff’s Response Letter to UnhappyFranchisee.Com
On Tuesday 5/22/18, we received this response letter via email from Kim Marinoff:
Thank you for the opportunity to respond.
I give permission for my response to be posted only in its entirety.
The information you published contains inaccuracies. I address some of them here.
Regarding Clubstore Outlet, I was an investor, too. I lost money and was misled.
I did not receive compensation for some of my work.
I have a different perspective on how events transpired and led to the closure of about half the stores.
I truly feel for those who, like me, suffered financial and emotional hardship as a result of this organization.
Regarding Quiznos, at no time was I listed a defendant in any lawsuit related to Quiznos.
I was in fact a plaintiff. I owned six stores and received compensation from the class action settlement as a result.
During this time, I experienced personal bankruptcy, a fact I share with my clients.
Regarding the video from 2011, to the best of my knowledge the numbers were valid at the time. I was not aware of the inaccuracies when IFA released the letter in 2005 debunking them. I was in no way trying to mislead anyone. I added a statement to the comments on the video noting those numbers are no longer valid. I appreciate you pointing that out.
We appreciate Ms. Marinoff’s willingness to engage in conversation, and invite her to address other, more recent criticisms as well.
We also invite her to share her perspective on how events surrounding Clubstore Outlet franchise transpired.
NOTE: Companies and individuals discussed on UnhappyFranchisee.Com are invited to provide corrections, clarifications, rebuttals and alternative points-of-view by posting a comment below or emailing us in confidence at UnhappyFranchisee[at]gmail.com.
ARE YOU FAMILIAR WITH KIM MARINOFF &/OR OTHER FRANCHISE BROKERS? DID YOU HAVE A POSITIVE OR NEGATIVE EXPERIENCE? PLEASE SHARE YOUR OPINION OR FRANCHISE BROKER STORY BELOW.
READ The Series “Dr. John Hayes’ Franchise Fraud School & Pay-For-Praise Emporium!”: Dr. John Hayes’ Franchise Fraud School
TAGS: Kim Marinoff, Kimberly Marinoff, Kim Patricia Marinoff, The Franchise Explorer, A2B Franchise Consulting, Broomfield CO, franchise brokers, franchise consultants, franchise coach, franchise advisor, IFPG, Franchise Brokers Association, Clubstore Outlet, Clubstore Outlet, Clubstore Outlet franchise, Tapp Palmer, Kathy Hylton, Pamela Currie, Jerry Rieder, Dennis Martineau, Franserve, Franserve franchise brokers, International Franchise Professionals Group, unhappy franchisee