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HONEY DEW DONUTS Franchise Complaints

July 21, 2012

Honey Dew Donuts franchise opportunity:  Are you considering it?

Be aware that data released by the Small Business Administration (SBA) indicates that Dunn Bros Coffee franchise owners who qualified for SBA-backed franchise loans have a high loan failure rate of 20%.

That qualifies the Honey Dew Donuts franchise for inclusion in UnhappyFranchisee.com’s list of WORST FRANCHISES IN AMERICA (by SBA loan defaults)

Are you familiar with the Honey Dew Donuts franchise opportunity? If so, please share your experience, opinions or insights with a comment below.

If you are a Honey Dew Donuts franchise representative or employee, please leave a comment or email us at UnhappyFranchisee[at]gmail.com.

Honey Dew Donuts franchise owners have a 20% SBA loan failure rate.

 

Honey Dew Donuts Franchise  
SBA loans granted since 2001: 39
SBA loan failure rate: 20%
Sources:  Entrepreneur (growth), company website (growth), Coleman report (SBA)  

The inability to repay an SBA-backed loan (or any franchise loan, for that matter) indicates a serious situation for the franchisee. 

It’s likely that Honey Dew Donuts franchise owners who received SBA loans may have collateralized their franchise loan with their homes or other personal assets, and many were unable to repay those franchise loans… despite the serious incentive to do so.

Are you familiar with the Honey Dew Donuts franchise opportunity?

What do you think accounts for the SBA loan failure rate of Honey Dew Donuts franchise owners?

What steps should Honey Dew Donuts be taking to stop further franchise failures?

Has Honey Dew Donuts taken serious action to address the problems that led to these loan failures?

Please share a comment (anonymous is fine) or Contact UnhappyFranchisee.com.

ARE YOU FAMILIAR WITH THE HONEY DEW DONUTS FRANCHISE OPPORTUNITY?  PLEASE SHARE A COMMENT BELOW.

Contact UnhappyFranchisee.com

Honey Dew Donuts, Honey Dew Donuts franchise, Honey Dew Donuts franchise complaints, Honey Dew Donuts complaints,  coffee franchise, bakery franchise, food franchise, donut franchise, franchise failure rates, SBA franchise loans, worst franchises, unhappy franchisee, Richard Bowen

DUNN BROS COFFEE Franchise Complaints

July 21, 2012

Dunn Bros Coffee franchise opportunity:  Are you considering it?

The Dunn Bros Coffee franchise website states “When the next step in your journey leads you to think of business ownership… Consider Dunn Bros Coffee, a leader in Specialty Coffee with a proven track record as a strong partner in helping you achieve success in a growing and dynamic industry.”

However, data released by the Small Business Administration (SBA) indicates that Dunn Bros Coffee franchise owners who qualified for SBA-backed franchise loans have a high loan failure rate of 23%.

That qualifies the Dunn Bros Coffee franchise for inclusion in UnhappyFranchisee.com’s list of WORST FRANCHISES IN AMERICA (by SBA loan defaults)

Are you familiar with the Dunn Bros Coffee franchise opportunity? If so, please share your experience, opinions or insights with a comment below.

If you are a Dunn Bros Coffee franchise representative or employee, please leave a comment or email us at UnhappyFranchisee[at]gmail.com.

Dunn Bros Coffee franchise owners have a 23% SBA loan failure rate.

The apparent drop in Dunn Bros Coffee franchises in recent years is also a franchise red flag.

Dunn Bros Coffee Franchise  
Dunn Bros Coffee U.S. franchises in 2008: 95
Dunn Bros Coffee U.S. franchises in 2012: 78
Growth in franchise units 2008 – 2012 (#) -17
Growth in franchise units 2008 – 2012 (%): -18%
SBA loans granted since 2001: 58
SBA loan failure rate: 23%
Sources:  Entrepreneur (growth), company website (growth), Coleman report (SBA)  

The inability to repay an SBA-backed loan (or any franchise loan, for that matter) indicates a serious situation for the franchisee. 

It’s likely that Dunn Bros Coffee franchise owners who received SBA loans may have collateralized their franchise loan with their homes or other personal assets, and many were unable to repay those franchise loans… despite the serious incentive to do so.

Are you familiar with the Dunn Bros Coffee franchise opportunity?

What do you think accounts for the SBA loan failure rate of Dunn Bros Coffee franchise owners?

What steps should Dunn Bros Coffee be taking to stop further franchise failures?

Has Dunn Bros Coffee taken serious action to address the problems that led to these loan failures?

Please share a comment (anonymous is fine) or Contact UnhappyFranchisee.com.

ARE YOU FAMILIAR WITH THE DUNN BROS COFFEE FRANCHISE OPPORTUNITY?  PLEASE SHARE A COMMENT BELOW.

Contact UnhappyFranchisee.com

Dunn Bros Coffee, Dunn Bros Coffee franchise, Dunn Bros Coffee franchise complaints, Dunn Bros Coffee complaints,  coffee franchise, coffee shop franchise, food franchise, retail franchise, franchise failure rates, SBA franchise loans, worst franchises, unhappy franchisee

IT’S A GRIND COFFEE Franchise Complaints

July 21, 2012

It’s a Grind Coffee franchise:  what happened?

Are you familiar with the It’s a Grind Coffee franchise opportunity? If so, please share your experience, opinions or insights with a comment below.

If you are a It’s a Grind Coffee franchise representative or employee, please leave a comment or email us at UnhappyFranchisee[at]gmail.com.

Data released by the Small Business Administration (SBA) indicates that It’s a Grind Coffee franchise owners who qualified for SBA-backed franchise loans have an extremely high loan failure rate of 36%.

That qualifies It’s a Grind Coffee for inclusion in UnhappyFranchisee.com’s list of WORST FRANCHISES IN AMERICA (by SBA loan defaults)

It’s a Grind Coffee franchise owners have an alarming 36% SBA default rate.

The inability to repay an SBA-backed loan (or any franchise loan, for that matter) indicates a serious situation for the franchisee. 

It’s likely that It’s a Grind Coffee franchise owners who received SBA loans may have collateralized their franchise loan with their homes or other personal assets, and many were unable to repay those franchise loans… despite the serious incentive to do so.

On GlassDoor.com, Former N/A in Long Beach, CA wrote:

It’s A Grind was a rising star in the specialty food business as a franchise…one of perhaps a handful out of 100′s that was worth consideration…strong business model, great product, but alas they lacked leadership and did not communicate at all with their directors and vice-presidents let alone manager levels…as the challenges of operating a nationwide business grew the Founder, CEO and CFO simply became more and more clandestine and unapproachable. When you hire into an organization the expertise you believe you need, those team members expect to be part of the process…

Cons – Poor to non-existent communication and feedback from senior management. Later on, lack of funding and management compentency created huge challenges in product distribution making it next to impossible for their franchise units that were more than 500 miles away to create a profitable business…if you can’t get the products needed to fulfill the customers requirements, even in a market that isn’t price sensitive you still have a formula for doom! In a franchise the one thing you can never do is expect to make up your financial losses by increasing franchise fee’s and other internal fixed costs. It’s A Grind ran frightened. They did all the classic things a sinking franchise ship would do. It was sad to watch.

Are you familiar with the It’s A Grind franchise opportunity?

What do you think accounts for the SBA loan failure rate of It’s A Grind franchise owners?

What steps should It’s A Grind have taken to stop further franchise failures?

Did It’s A Grind take serious action to address the problems that led to these loan failures?

Please share a comment (anonymous is fine) or Contact UnhappyFranchisee.com.

ARE YOU FAMILIAR WITH THE IT’S A GRIND COFFEE FRANCHISE OPPORTUNITY?  PLEASE SHARE A COMMENT BELOW.

Contact UnhappyFranchisee.com

It’s A Grind, It’s A Grind franchise, It’s A Grind franchise complaints, It’s A Grind complaints,  coffee franchise, coffee shop franchise, food franchise, retail franchise, franchise failure rates, SBA franchise loans, worst franchises, unhappy franchisee,

COFFEE BEANERY Franchise Complaints

July 21, 2012

Coffee Beanery franchise opportunity:  Are you considering it?

Be aware that data released by the Small Business Administration (SBA) indicates that Coffee Beanery franchise owners who qualified for SBA-backed franchise loans have an extremely high loan failure rate of 48%.

That qualifies Coffee Beanery for inclusion in UnhappyFranchisee.com’s list of WORST FRANCHISES IN AMERICA (by SBA loan defaults)

Are you familiar with the Coffee Beanery franchise opportunity? If so, please share your experience, opinions or insights with a comment below.

If you are a Coffee Beanery franchise representative or employee, please leave a comment or email us at UnhappyFranchisee[at]gmail.com.

Coffee Beanery franchise owners have an alarming 48% SBA default rate.

The apparent drop in Coffee Beanery franchises in recent years is also a franchise red flag.

Coffee Beanery Franchise  
Coffee Beanery U.S. franchises in 2008: 91
Coffee Beanery U.S. franchises in 2012: 76
Growth in franchise units 2008 – 2012 (#) -15
Growth in franchise units 2008 – 2012 (%): -16%
SBA loans granted since 2001: 33
SBA loan failure rate: 48%
Sources:  Entrepreneur (growth), company website (growth), Coleman report (SBA)  

The inability to repay an SBA-backed loan (or any franchise loan, for that matter) indicates a serious situation for the franchisee. 

It’s likely that Coffee Beanery franchise owners who received SBA loans may have collateralized their franchise loan with their homes or other personal assets, and many were unable to repay those franchise loans… despite the serious incentive to do so.

Coffee Beanery Franchise Complaints

There is extensive coverage of the franchisee legal battle against Coffee Beanery on the excellent website Bluemaumau.org.

Also read: 

COFFEE BEANERY: Secret Justice Franchisee Interview Part 1

COFFEE BEANERY: Secret Justice Franchisee Interview Part 2

Are you familiar with the Coffee Beanery franchise opportunity?

What do you think accounts for the SBA loan failure rate of Coffee Beanery franchise owners?

What steps should Coffee Beanery be taking to stop further franchise failures?

Has Coffee Beanery taken serious action to address the problems that led to these loan failures?

Please share a comment (anonymous is fine) or Contact UnhappyFranchisee.com.

ARE YOU FAMILIAR WITH THE COFFEE BEANERY FRANCHISE OPPORTUNITY?  PLEASE SHARE A COMMENT BELOW.

Contact UnhappyFranchisee.com

Coffee Beanery, Coffee Beanery franchise, Coffee Beanery franchise complaints, Coffee Beanery complaints,  coffee franchise, coffee shop franchise, food franchise, retail franchise, franchise failure rates, SBA franchise loans, worst franchises, unhappy franchisee, Kevin Shaw, Joanne Shaw, coffee beanery lawsuits, coffee beanery litigation

VENDING SCAMS Coffee Vending Scammer Found Guilty

October 12, 2011

VENDING SCAMS FL Coffee Vending Scammer Found Guilty.  Another win for the US Department of Justice and the The Postal Inspection Service.

Here’s the press release from the USDOJ:


“WASHINGTON – A federal jury in Fort Lauderdale, Fla ., yesterday found Manuel Rodriguez guilty of fraud in connection with a coffee machine business opportunity scheme, the Justice Department and the United States Postal Inspection Service announced. After a two-week trial in which 14 witnesses took the stand, the jury found Rodriguez guilty on all seven counts submitted to it, one count of conspiracy and six counts of wire fraud. Rodriguez was taken into federal custody upon the jury’s verdict. Sentencing is scheduled for December 7, 2011.
“At trial, witnesses testified that Rodriguez engaged in his scheme through the operation of three companies: M & D Gourmet Coffee Inc. of Boca Raton, Fla ., Coffee Heaven LLC of Deerfield Beach, Fla ., and Divino Trio Coffee & Vending Company of Ft. Lauderdale. The jury heard testimony that the defendant and a co-conspirator made similar misrepresentations to consumers in connection with each of these companies with the same effect – a loss of tens of thousands of dollars per consumer.
“Specifically, victims at trial testified that the defendant and his businesses offered a business package that included coffee machines, locations in which to place those machines, and on-going support and assistance in the operation of a coffee machine business. Witnesses explained that they lost amounts from $15,000 to $192,000 in the scheme. They testified that the defendant told them that their machines would sell enough coffee to recoup their investment in 12 to 18 months, and that this representation was false. Victims also told the jury that while the defendant promised that the coffee machines would be placed in high-quality locations that would generate numerous sales, what was delivered were poor locations which generated few, if any, sales. Some victims testified that they received no machines at all.
“Protecting consumers from financial fraud is one of our top priorities,” said Tony West, Assistant Attorney General for the Civil Division of the Department of Justice. “As the jury’s verdict shows, those who prey on people trying to run a small business will be held accountable.”
“We are committed to vigorously prosecuting financial fraud,” said Wifredo Ferrer, United States Attorney for the Southern District of Florida. “Fraudulent telemarketers must realize that they will be pursued and brought to justice.”
“The Postal Inspection Service has investigated scores of individuals and dozens of companies like the ones involved here, said United States Postal Inspector in Charge, Henry Gutierrez, based in Miami. Those investigations have led to felony convictions and significant terms of incarceration. The American Public must remain vigilant to avoid sophisticated schemes that try to take advantage of our natural desire to prosper by owning businesses like this one.
“Assistant Attorney General West commended the investigative efforts of the United States Postal Inspection Service and the Federal Trade Commission. The case was prosecuted by attorneys John Claud and Matthew Ebert of the Department of Justice’s Consumer Protection Branch.”

ARE YOU FAMILIAR WITH ANY VENDING BUSINESS OPPORTUNITY OR FRANCHISE SCAMS?  LEAVE A COMMENT BELOW OR EMAIL US.

Contact the author of site admin at UnhappyFranchisee[at]gmail.com

CUPPY’S COFFEE U.S. Department of Justice, FBI Investigating Cuppy’s Coffee Franchise / Java Jo’z

April 22, 2011

(Unhappy Franchisee) Cuppy’s Coffee franchise owners and Java Jo’z licensees and depositers:  The Federal Bureau of Investigation wants your help.

Numerous victims of the Cuppy’s Coffee franchise fiasco report having recently received letters requesting information and documentation regarding alleged wrongdoing and allegations of fraud in connection with the sale of Java Jo’z and Cuppy’s Coffee business opportunities.

The letter and accompanying questionaire was sent by SBA Victim Specialist [redacted], U.S. Department of Justice, Federal Bureau of Investigation, FBI-Jacksonville, FL.  [If you'd like [redacted]  full contact information, please email ADMIN at unhappyfranchisee[at]gmail.com]

Whether you received a letter or not, if you believe you are a victim of Java Jo’z or Medina Enterprises Cuppy’s Coffee, you are invited to call [redacted] or go to a designated website to register.  Victims will be provided a pin # which they can use to access case information and updates.

FBI Agent [redacted]‘s voicemail greeting at the provided number seems to indicate that the Cuppy’s Coffee / Java Jo’z investigation is her priority:

You have reached [redacted] of the Jacksonville Division…

If you have received a questionaire pertaining to Cuppy’s Coffee and/or Java Jo’z, please complete the questionaire to the best of your ability.  Once completed, please return the questionaire to the Federal Bureau of Investigation… Attention [redacted].  If you are in need of financial assistance, please listen to the entire recording.  To leave a message, please press 1 and leave your name, case number, and a number where you can be reached and I’ll return your call as soon as I can…

Are you a franchise owner or depositer of Cuppy’s Coffee or Java Jo’z?  Have you received correspondence from Federal investigators?  Please share a comment or message below.

Cuppy's CoffeeNot familiar with Java Jo’z or Cuppy’s Coffee?  Franchise writer Sean Kelly first began reporting early in 2007 about allegations of fraud regarding the sale of Java Jo’z drive thru coffee licensing opportunities by businessman Roy Snowden.  When Roy Snowden was convicted of tax fraud later that year, he sold the assets of Java Jo’z to Medina Enterprises Inc., owned by Robert “Morg” Morgan.  Sean Kelly’s UnhappyFranchisee.Com website and franchise news site BlueMauMau.org aggressively reported on allegations of fraud, deception and outright theft by Morgan’s Medina Enterprises, Inc. and its subsidiaries, including Cuppy’s Coffee and Elite Manufacturing.

In April, 2008 Fransynergy, Inc., owned by franchise consultant Robert Dale Nabors, purchased the assets and liabilities of the troubled Medina Enterprises, Inc., Cuppy’s Coffee, and its subsidiaries.  UnhappyFranchisee.com and BlueMauMau.org continued to report on ongoing allegations of fraud and theft under Nabor’s ownership  Lawsuits ensued.  Shortly thereafter, Nabors abandoned the company, leaving scores of franchisees on the hook for millions in loans and lease payments but no stores, equipment or support with which to repay them.  Dale Nabors and his wife Natalie Nabors were arrested in 2009 in Muscle Shoals, AL for passing worthless checks.

Michael Webster, franchise attorney and contributer to both UnhappyFranchisee.com and BlueMauMau.org’s Cuppy’s Coffee reports, has estimated that “there are some 200 or more franchise owners out there who have been convinced to hand over $30 million of their money to Cuppy’s [Coffee].”

Read our Blogiliography of Cuppy’s Coffee posts at:  CUPPY’S COFFEE OVERVIEW

WHAT DO YOU THINK?  ARE YOU A VICTIM OF CUPPY’S COFFEE OR JAVA JO’Z?  SHARE A COMMENT BELOW.

CUPPY’s Founder Robert “Morg” Morgan Apologizes to Franchisees

December 31, 2010

Cuppy's Coffee
CUPPY’s Founder Robert “Morg” Morgan Apologizes to Franchisees Read more

CUPPY’S COFFEE: Dale Nabors Divorce Filing

August 5, 2010

It seems that the business debacle of Cuppy’s Coffee has claimed another victim:  The marriage of Natalie & Dale Nabors.

The Lauderdale County, AL Divorce Filings dated 07.29.2010, reported on the website ShoalsInsider.com, included names familiar to those who have followed the story of Cuppy’s Coffee:  Natalie Kocian Nabors vs. Robert Dale Nabors.

Robert Dale Nabors was first a franchise consultant to the Ponzi-scheme-like Cuppy’s Coffee, then actually acquired the franchisor Medina Enterprises and all its related entities.  He attempted to relocate the embattled company from Fort Walton Beach, FL to his hometown of Muscle Shoals, AL.  The company soon imploded in a cloud of scandal, lawsuits and controversy.  It’s likely more than 300 franchise purchasers lost investments ranging from tens of thousands to hundreds of thousands of dollars.

Dale Nabors has been named in multiple lawsuits, and he and his wife Natalie have been arrested for passing bad checks.

WHAT DO YOU THINK?  SHARE A COMMENT BELOW.

Related reading:

CUPPY’S: Dale & Natalie Nabors “have done nothing wrong”  December 22, 2009

CUPPY’S COFFEE: Dale & Natalie Nabors Arrested  December 14, 2009

CUPPY’S COFFEE: Employees Bid Fond Farewell to Dale Nabors

CUPPY’S COFFEE: Dale Nabors’ Private Conference Call

CUPPY’S COFFEE: Employees Plenty Steamed at Nabors, Hiller

CUPPY’S COFFEE: Dale Nabors Tells Purvin, AAFD to Buzz Off  August 19, 2008

CUPPY’S COFFEE: SWEET HOME SCAM-A-BAMA  August 4, 2008

CUPPY’S COFFEE FRANCHISEES CALL DALE NABORS  July 8, 2008

CUPPY’S: Help Update the List of Locations, Status

March 9, 2010


Here is the list of Cuppy’s Coffee Locations dated 03/09/11

Please add any updates, new names and/or status of any locations you may know about in the comments below.  Thanks.

Here is the list of Cuppy’s Coffee franchisees as listed in the latest UFOC:  Cuppy’s Coffee Franchisee list from 12/08 UFOC
Here is the list of locations, as they appeared on the Cuppy’s Coffee website as of 8/26/08.  Please share any additions, corrections, clarifications that you know about in the comment section below.  Please also list any failed or closed locations that appear or do not appear on this list.  [This list reflects VERY few of the many closed or paid never opened franchises]

AL  Huntsville Drive Thru [OPEN] website
AL Tuscaloosa         Drive Thru [CLOSED] Gordon
AL Tuscaloosa         Drive Thru ?

AK  None

AZ  Pearce          Mobile Cafe
AZ  Arizona         Kiosk [CLOSED] Sierra Vista – Paul Davis
AZ  Tucson Cafe  [CLOSED] Closed per Yelp. Last review January, 2010
AZ  Tucson         Mobile Cafe

AR  Sheridan             Mobile Cafe
AR  Stuttgart           Mobile Cafe

CA  Apple Valley Cafe [Paid Never Opened] miranda

CA  Chino             Cafe  [CLOSED] monica
CA  Fairfield           Cafe         Coming Soon
CA  Lincoln Cafe [CLOSED] 12/30/09 Owner: Paul Criswell
CA  Mammoth Lakes     Drive Thru
CA  Modesto           Mobile Cafe
CA  Moorpark           Cafe  [CLOSED]
CA  Oceanside           Cafe [OPEN]
CA  Rancho Cucamonga     Cafe  [CLOSED]
CA  Riverside Cafe        [OPEN]
CA  Santa Clarita     Cafe [CLOSED]
CA  Wheatland/Lincoln           Drive Thru [OPEN] Paul C. Opened 2006
CA Temecula Cafe (JJ) [CLOSED]

CA  North Hollywood [Paid Never Opened] binford

CA  Long Beach [Paid Never Opened] alcafaras

CO  Fort Collins Cafe [Paid Never Opened] Noem
CO  Longmont           Drive Thru [OPEN] Opened March 2008 Owner: Joe Mivshek
CO  Westminster     Cafe [OPEN] (Owner: Jim Julian)

CO  Fort Collins    Cafe  [PAID NEVER OPENED] Noem

CT Manchester [CLOSED]

DE  Wilmington      Cafe          [CLOSED]Robbins

FL  Beverly Hills      Mobile Cafe
FL  Beverly Hills     Mobile Cafe
FL  Brooksville Drive Thru     [OPEN] Owners: Carol and Joe Roberts

FL  Brooksville     Cafe     [OPEN] Owners: Carol and Joe Roberts opened 2008
FL  Casselberry     Cafe         Coming Soon
FL  Holiday           Mobile Cafe
FL  Jacksonville Beach     Drive Thru [CLOSED]

FL  Kissimmee           Mobile Cafe
FL  Maitland           Cafe         Coming Soon
FL  Miami           Mobile Cafe
FL  Miami-Quail Roost     Cafe         Coming Soon
FL  Navarre           Drive Thru  [CLOSED]
FL  Niceville           Mobile Cafe
FL  Pace           Drive Thru
FL  Pace           Mobile Cafe
FL  Panama City Beach     Drive Thru
FL  Port Charlotte     Drive Thru [CLOSED]
FL  Port St. Lucie     Mobile Cafe
FL  Ruskin           Mobile Cafe
FL  San Antonio     Cart
FL  Shalimar           Drive Thru [CLOSED]
FL  Venice           Drive Thru
FL  Venice           Drive Thru [CLOSED]
FL  Wellington           Mobile Cafe
FL Orlando Cafe [CLOSED]
FL Oviedo JJ Cafe [CLOSED]
FL Niceville [PAID NEVER OPENED]

GA  Carrollton      Cafe          [DEBRANDED] [CLOSED] Benefield Coffee Co. Carrollton, Georgia
Opened 11/3/08  Closed 7/3/09  Filed Chapter 7 Bankruptcy

GA  Cumming          Cafe         Coming Soon
GA  Kennesaw Cafe w/ DriveThru
GA  Savannah          Mobile Cafe
GA  Sugar Hill          Cafe
GA  Tyrone          Cafe w/ DriveThru [CLOSED] Closed September, 2010 Owner: Pinky Legaspi

ID  Eagle Cafe          [OPEN] (Owners Larry and Marci Addleston opened December 8, 2008)

IL  Normal             Drive Thru      Coming Soon
IL  Rockford           Drive Thru  [CLOSED]
IL  Woodstock   Drive Thru
IL Chgo/Midway   Drive Thru    [CLOSED]

IA  Ames                Mobile Cafe  [OPEN]
IA  Des Moines           Drive Thru [CLOSED] (Opened: April 2008 Closed: December 2008)

IN  Shelbyville      Drive Thru

KY  Frankfort             Mobile Cafe

LA  Covington             Cafe w/ DriveThru  Coming Soon
LA  Monroe           Drive Thru
LA  Houma          Drive Thru    [CLOSED]
LA  Houma         Drive Thru [PAID NEVER OPENED] Rivera
LA Houma       Cafe  [PAID NEVER OPENED] (Owner: Poonam Khapra)
LA Metairie [PAID NEVER OPENED]

MD  Bel Air             Cafe          Coming Soon

MA  Chicopee             Drive Thru
MA  Hanover           Cafe [OPEN]
MA  Lawrence           Mobile Cafe
MA  Leominster     Cafe [OPEN]

MI  Augusta             Mobile Cafe
MI  Battle Creek     Drive Thru
MI  Clawson Cafe w/ DriveThru    [CLOSED] (Owners:  Otts)
MI  Clinton Township     Cafe  [CLOSED]
MI  Jackson           Kiosk     [CLOSED]
MI  Taylor           Kiosk     [CLOSED]

MI  [Paid Never Opened] Reisner

MS  Gulfport            Drive Thru
MS  Ocean Springs     Drive Thru
MS  Petal          Drive Thru [OPEN]

MO  St. Louis             Cafe          Coming Soon

NV  Las Vegas          Mobile Cafe

NJ   Voorhees       [Paid Never Opened]

NM  Albuquerque Drive Thru [PAID NEVER OPENED] Menz

NY  Greece             Drive Thru [CLOSED] D. Check
NY  Yorktown Heights     Kiosk         Coming Soon

NC  Charlotte             Cafe          Coming Soon
NC  Greensboro     Mobile Cafe [OPEN] (Owner: Hettion Booker)
NC  Hampstead     Mobile Cafe
NC  Hendersonville     Kiosk
NC  Raleigh           Cafe         Coming Soon
NC  Spring Lake     Cafe w/ DriveThru [OPEN] (Owner: Fulgham)
NC  Wilmington Cafe [CLOSED]

OH  Columbus            Cafe [CLOSED] Open 7/2008 Closed 9/16/2009 Steve Firouzian
OH  Elyria          Mobile Cafe [OPEN] (Owner: Beth Wright)
OH  Mansfield Cafe w/ DriveThru [CLOSED] Closed 7/3/10 Franchisee: Bill Lewis

OK  Duncan             Drive Thru [CLOSED] Closed 5/15/09
OR  Salem            Cafe  [CLOSED] (Owner: Womack. Opened 5/11/08 Closed: 12/31/08)
OR  Woodburn          Drive Thru     Coming Soon

PA  Bridgeville      Drive Thru       [CLOSED] [9/8/07 - 8/21/08]
PA  Easton           Kiosk         Coming Soon
PA  Mechanicsburg     Cafe [CLOSED]

SC  Greenville      Drive Thru [CLOSED]

TN  Athens           Mobile Cafe
TN  Athens          Drive Thru
TN  Knoxville          Drive Thru
TN  Knoxville          Drive Thru [CLOSED] Building auctioned here

TX  Edinburg            Cafe
TX  Longview          Kiosk
TX  Temple          Cafe
TX Colleyville Opened 2009 as “Espressios” Owner: Christy Shaw
TX  Midland     [CLOSED]
TX  Houston  [CLOSED]
TX Arlington  [CLOSED]
TX  Copperas Cove  [CLOSED]

TX [PAID NEVER OPENED] beasley

VA  Fredericksburg      Drive Thru
VA  Gainesville     Cafe         Coming Soon
VA  Richmond           Mobile Cafe
VA  Springfield     Kiosk [OPEN]
VA  Midlothian        [CLOSED]
VA Christianburg  [CLOSED]

VA [PAID NEVER OPENED]

WA  Puyallup Cafe          [OPEN]

WA  Richland [PAID NEVER OPENED] (Heber)

WV  Falling Waters    Mobile Cafe

WI  Madison            Cafe          Coming Soon

BEAR CLAW COFFEE: Dexter Shop Leaves Franchise

January 21, 2010

As the recession continues to pressure small business owners, some franchise owners are finding the restrictions placed on them by their franchisors are impairing their ability to compete.  Several stories have cropped up in the news recently about franchise owners taking down their franchise signs in favor of going it alone.

In a recent story in the Dexter Leader, Sean Dalton reports that a couple who’ve operated the Dexter, MI Bear Claw Coffee since September, 2007 have gone independent, changing the name of their coffee shop to Corner Cup Café.  Evidentally, franchisor and franchisee parted ways amiably;  the agreement is undisclosed.

According to the Dexter Leader article:

The Horvaths were tight lipped about the details behind the parting of ways with the company that had impressed them so much initially, as part of an agreement between the two parties.

"We were just going in a different direction than they were … there had been some breakdowns in communication," Tracy Horvath said. "We wanted to go one path and they were heading in a different one."

…The Horvaths said they expect to have greater freedom in a partnership with [coffee distributor] Great Lakes Coffee. Coffee will be served in unique Great Lakes Coffee cups, but branding has been minimal and flexible, and the company has been "very willing to help every step of the way" without franchise restrictions….

The franchise owners cited that having the freedom to expand their food offerings and seating space that caused them to reject the restrictions put on them by the franchisor:

Being a Bear Claw franchisee, in contrast, involves bearing a copyright logo and name, carrying specific products and paying monthly royalties. Even signage for events was subject to Bear Claw approval.

"They were trying to keep their brand tight so they had control over it," Tracy said. "We are the only store that has a sit down sandwich section. The Bear Claw in Chelsea has a smaller sit down section, but they don’t serve any sandwiches, so you sit down and eat your Bear Claw and have your coffee and go.

"We’re more of a sit down, bring your laptop, get some work done, have some lunch, have a work meeting … it was a non-Bear Claw section of the store that the franchise did not approve of."

In the post Are More Franchisees De-branding, Going Independent?, UnhappyFranchisee.com recently reported on two hair stylists who bought their successful Great Clips hair salon and decided to debrand it and go independent.  Their motivation was not only to avoid the Great Clips franchise fees, royalties and ad contributions, but also to gain the freedom to expand their products and salon services at their own discretion.

Will debranding be the next hot franchise trend?

One wonders if this may be a trend brought on by a tough economy and competitive pressure. 

Some franchisees are getting frustrated by their inability to make what they believe are changes necessary to their own survival.  On a recent post (CURVES: Can Indie Clubs Thrive Where Curves Failed?), a Curves franchise owner complained that the franchisor would not allow him to add treadmills despite the fact that nearly a quarter of his members stated (in writing) that they’d walk out the door and go to a competitor unless treadmills were added.

As increased pressure is put on franchisors to allow creative solutions, we may see franchisors getting more permissive and flexible with what they’ll allow… or we’ll see more franchisees trying to go independent so they can call their own shots.

WHAT DO YOU THINK?  SHARE A COMMENT BELOW.

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