MATCO TOOLS Franchise Complaints

4,850 thoughts on “MATCO TOOLS Franchise Complaints”

• If the creditor breaks the law in taking back your
  property, you have the right to sue the creditor in
  court.

  THERE ARE ALL KINDS OF LAWS REGARDING REPO’S

• COLORADO LAWS ON REPOSSESSION

  Person is acting as an agent for a creditor and is making third party contacts to repossess collateral.
  Needs no license but is required to have $50,000 security bond purchased through an insurance agent and then filed with the Attorney General’s office. There is a $150.00 application fee (4-9-629, C.R.S.)

• COLORADO-Link: http://www.coloradoattorneygeneral.gov/departments/consumer_protection
  /licensing/repossesor_bonds

• *************ABSOLUTELY ANON!***************
  Fundamental change is fundamentally necessary

  Change WON’T happen unless Change is forced to happen

  SO, noise has to be made, complaints have to be aired, if illegal or fraudulent activities, ie churning, etc. are happening – they must STOP

  Yes, CHANGE is likely to benefit even the detractors……….
  …
  Point being, distributors invested a LOT of money, spent a lot of TIME and HARD WORK, and certainly expected to be successful.
  NO NO NO none of them thought SUCCESS was a given, EVERYONE understood they had to work hard, Nobody is complaining/blaming just “because” they wanna

  Nobody WANTS to fail – nobody WANTS to stand up and be the one saying
  “THIS IS WRONG, PLEASE LET’S FIX IT~”

  So, what’s next?

  The opposition going to keep attacking?? just makes them look bad

  The distributors that have lost because of fraudulent business practices have a legal right for recourse.

  Churning? – absolutely not right
  False income projections or a List of Calls that is full of error – not right
  LIES – about “mountains of cash” or a long long list of others – not right

  Point being, distributors invested a LOT of money, spent a lot of TIME and HARD WORK, and certainly expected to be successful.
  NO NO NO none of them thought SUCCESS was a given,
  EVERYONE understood they had to work hard – and they did,
  Distributors did not fail, Matco FAILED THEM.

• Former DBR wrote “Junior, did you talk to a lawyer before you signed you contract?….. it depends on the ‘Intent’”

  Junior – In fact I did spend the money on a lawyer, he sat me down and said contract looks well within the laws of the state of Washington, and that it leaves everything up to the distributor to perform. That I did.

  TOMMY wrote “Great posting team, keep up the good work guys, I spilled the beans and yall keep posting, hit all craigslist in all cities.thanks team.” and “Team we need to make up flyers and send out to all shops throughout the U.S and we will be heard. I will work on making some and you all do the same, I can get some help on postage.”

  Junior – Tommy you are of significance me because I am former Matco and in another business. Your stories will not harm me. But I call you out as I did years ago because you are so miss guided it makes you look dumb. You claim to be a family man that was taken advantage of and now it’s hurt you long term. Yet over the last 4-5 years you have been spewing your dirty laundry only harming good hard working families, the very families you claim are in danger of BK.

  You see you’ve done more harm to the current distributor base then you have to the very corporation you claim did you wrong. It’s miss guided yet you are to consumed in Tommy’s world to see it. You listings, fliers, and everything else you have stood for in the last few years harms ONLY DISTRIBUTORS. Your impact on Matco as a whole is minor compared to what you have done to those that are trying their hardest to make a living.

  DEF; TOMMY’s WORLD – You said you wanted to know me, I welcome that meeting. For the hardworking RMs, DMs, & DBRs someone needs to get through to you that the ONLY harm and hardship you cause is to the very folks you claim to be helping with your campaign. Look for me Tommy, I’m not hard to find. Junior

• Please guys do not try to sway conversation, lets keep going and get what we started here done. If we dont get the word out, change wont happen, but we are and change is coming.Great job, keep posting in all cities and everywhere, thanks guys ( from Jerry and the gang).

• I like that, TOMMYS WORLD, has a good ring to it, thanks juniorrr.

• Correction; Junior – Tommy you are of NO significance to me because I am a former Matco DBR/DM….

• From Jerry and the gang, we would like to wish everyone a Happy Holiday and warmest wishes for the new year.Thanks for the postings, because without you, we would not be number one on the google search for matco, thanks guys for your continued postings, good or bad we will welcome all postings and lets set another record.So, we will start off with this new topic;

  HOW HAS MATCO SCREWED YOU OVER OR TAKEN ADVANTAGE OF YOU?

  WHAT CAN MATCO DO TO CORRECT THEIR DECEITFULNESS?

  WHAT CAN MATCO DO TO BE A BETTER COMPANY?

  WHAT SHOULD MATCO DO TO SOLVE ALL OF THESE PROBLEMS?

  GIVE US YOUR PERSONAL STORIES OF HOW YOUR D.M, R.M., OR MATCO SCREWED UP YOUR LIFE.

  GO AHEAD AND NAME ALL THE PEOPLE AT MATCO THAT SHOULD BE TERMINATED,D.M.;S, R.M.S OR ANYONE ELSE.

  LETS FIX THE PROBLEMS SO EVERYONE CAN BE HAPPY AND WHOLE.

• Junior to you, have a happy holiday and thanks for your post , I thought you were leaving this site, Can’t get enough of this beautiful site right? Keep posting, because you are helping our cause, why did you leave matco, did you see something coming? i am sure you did.thanks buddy.

• Junior, you are my buddy,right?

• Tommy’s World – “LETS FIX THE PROBLEMS SO EVERYONE CAN BE HAPPY AND WHOLE.”

  Junior – But the problem in the short term Tommy is you are harming CURRENT DBR’s far more than you are Danaher. Yet you claim to be on the side of families that have left Matco. You are missing the point as you missed the point the day you sat down with Matco to begin with.

  You are out for you and only you so don’t pretend to have friends or a gang of supporters. These are only followers of your cermon in hopes you will give them salvation. The only thing you have to offer in Tommys World is an education on how to fail your family.

  Take you private fight to Matco dirrectly, but your posting to CL and every other forum on the net only harms current DBRs trying to make a living.

  And when you get a chance look me up, you said you wanted to know who I am, your past DM and RM know me…we should meet, good times!

• Junior, If I was to buy a car at your lot,question, would you screw us the way matco has?Answer, yes, because I have the business ethics that matco taught us D.M.’S, , to screw everyone possible, thanks, I thought we were buddies.

• sorry junior, we have to post everywhere to get the word out, no harm intended, but we must let everyone know how matco treats people. We have to do, what we have to.The word must get out there, the more the better.Everyone, please continue to post everywhere.

  MATCO TEACHES THEIR D.M.’s TO SCREW EVERYONE, MOTTO: BRING IN A NEW DISTRIBUTOR AND LET ONE GO, BRING ONE IN AND LET ONE GO,BRING ONE IN AND LET ONE GO, AND SO ON.

• Junior:

  I’d be interested in your response to my last comment (How is Tommy exercising his constitutionally protected rights of freedom of speech and freedom of assembly an attack on any dbr’s business? He is not saying anything negative about Matco Tools or Matco distributors…?)

  I also think that Tommy might be one of the most vocal, but his opinions and frustrations are shared by many. Should they all just be quiet, go away and die quietly?

  Take a look at the comment tally between the two pages:

  Matco Complaints: 1412 comments
  Matco Defenders: 75 comments

  Why is it that the Matco defenders won’t address this simple question: What has you so riled up about US citizens of a free democracy exercising their rights to voice opinions you disagree with?

  And more specifically, what is wrong about people pushing for changes that will benefit ALL Matco distributors.

  Matco = Danaher = Wall Street.

  Do you all REALLY think that Wall Street will look out for your best interests if you are not going to bother to look out for them yourself?

• Tommy wrote – “Junior, If I was to buy a car at your lot,question, would you screw us the way matco has?Answer, yes, because I have the business ethics that matco taught us D.M.’S, , to screw everyone possible, thanks, I thought we were buddies.”

  Tommy you ruined your credit and your name, you can’t afford anything on my LOTS, you see Tommy I now own two dealerships. Hard work, accepting full responsibility for my actions, and making no excuses got me where I am “buddy”. Plenty of good hard working folks work for me so I can play here with you, exposing you for what you really are.

  Tommys wrote – “MATCO TEACHES THEIR D.M.’s TO SCREW …AND SO ON.”

  In Tommys World Danaher spent all this time and money to build Matco Tools just to come and get him. And they make soooo much money on doing business like this, you know with RMs and DMs, and trainers etc. The tools are just a front right Tommy?

  Anon wrote – “Junior:…I’d be interested in your response to my last comment (How is Tommy exercising his constitutionally protected rights of freedom of speech and freedom of assembly an attack on any dbr’s business? He is not saying anything negative about Matco Tools or Matco distributors…?)”

  You didn’t address the question to me Anon so I didn’t bother with a reply. Answer, your information is not based on fact Anon. The constitution is a protection to free speech alright, but it doesn’t protect one from making unfounded claims and making statements like “…Matco is a pyramid scam…run, they will rip you off…Matco DM’s are trained to screw you…” Can he prove it’s a scam? A pyramid? NO. So what’s with the claim? And what’s with you thinking he’s protected in making such claims?

  Unless you were asleep during civics in middle school the protection of free speech doesn’t give Tommy the right to what he’s posted here and in MANY other places. You see he does have rights, and those rights are upheld in a court. What Tommy has done is exaggerate his situation and now it’s built to this HUGE conspiracy by Danaher, Matco, RMs, DMs, and on and on to take Tommy’s money. News flash Anon, you listen up too Tommy, Danaher nor Matco know much about you at all. They are a corporation with shareholders to answer to. Investors with lots of money and very little time for crap like this.

  So my cause in getting involved in this debate with Tommy, again, is to show support for the hard working American DBRs that have to live with the minutia Tommy spews. I’m adding perspective. My claims will be backed by facts, unlike in Tommys World where he has made hundreds of claims over the years and can’t back them.

  BACK UP YOUR CLAIMS, AND RETHINK WHOM YOU’RE IMPACTING. TOMMY HAS HARMED AND STILL IS HARMING MANY CURRENT DBR’s. This is a sign of a selfish man. How can anyone buy into his intent to be on your side when his misguided efforts to harm Matco has harmed the very folks he claims he’s protecting.

  Anon, I don’t claim to be the smartest guy here. But I do know a liar, whiner, a crybaby, a snake, and a failure when I see ’em. And I have proof of Tommy’s failure…I know the facts, he failed due to what you see here. He’s a victim and he will always live life this way, blaming others for his failures rather than picking up and building his familys future…making opportunity rather than waiting for it to come along, then when he doesn’t follow the plan (because as you can see he’s a renegade) and he fails it’s everybody else’s fault. S&(^ happens in life, show some respect for others and take this experience and get stronger. Build something. Contribute. Inspire your family by showing you are in control and no one can bring you down. This BS world Tommy has created for himself has shown us and his entire family he cannot make it yet, he needs direction, guidance from leaders.

  There’s you Anon, you likely didn’t read all of it so what’s its matter…regards Junior

• Junior, thanks for the reply, but you didnt answer the question, like matco does, avoid them, how bad would you screw someone trying to buy a car from you, if you were trained by matco, then you would screw them real bad.

  ALSO, THIS SITE IS TO VOICE YOUR OPINION, AND I LIKE MANY OTHER PEOPLE WILL CONTINUE TO DO. IT IS CALLED FREEDOM OF SPEECH, SOMETHING YOU WILL NEVER SHUT ME UP, WHY ARE YOU SO WORRIED ABOUT MATCO, DOES THE TRUTH HURT?

  Junior, were you at my table, when I signed doc’s? I dont recall seeing you, you must have been shoved up my D.M.s azz.. You, also never answered, why you left matco? You are just like matco, avoids questions. typical.

• I am very selfish, thank you and out spoken, thats why you will never shut me up, you nor anyone else.Thanks for the comments, keep em coming.

• Also about repo’s, no one to date has answered my question about whether it is legal or not. I provided numbers to the state, in Florida, it is against the law, unless you are licensed, I did many repo’s for matco. Did they have me break the law? They also instructed me to wait ten days and then sell the tools that were inside, state law says’ If it was not part of the contract, it must be returned to owner, matco never told me to return any tools, they instructed me to sell them, do they know the laws?I think not. What was dicaudo’s job?

  Matco instructed me to break the law.

• Facts:

  Who makes money at Expo? MATCO

  Matco claims they make no money on travel and lodging. Then why can’t we pay directly to those places where Expo is held? Why can’t we book our own lodging and air travel if we do not like Matco’s prices? Because just like our DM’s and RM’s they lie. If they did not make any money then I couldn’t get a better deal by arranging my own travel and hotel. But you can!!! If you try to do it differently than the Matco way then Matco just denies you access to Expo.

  Distributors who purchase anything at Expo will not make profit until product is sold and TP is collected. Even if it is presold you still have to get your money.

  Matco, on the other hand, Makes money immediately. Even if it is spread out over 12 weeks, they are going to get paid. Distributors are not out screw Matco over and Matco will not give franchises to people that they think will screw them. So given these facts isn’t safe to say that Matco has the upper hand? Because Matco preys on honest people.

  Why are their 10 Matco DM meetings a year for Distributors? Because going to meetings makes Distributors money RIGHT? WRONG>Another opportunity for Matco to pressure Distributors into purchasing more tools. I have had two DM’s and both forced tools at meetings. You see if you are just starting your franchise and you do as you are trained in Stow, OH. When you sell something you order it back. So your inventory will always be at start-up. Now if you go to Expo or a meeting and buy more than what you replaced what happens to your inventory? It increases. Where should an inventory be at? Can you have too much? Matco DM’s say you should bundle package and give stuff away for free. Is this smart?
  Doesn’t this load up an already small customer base? Is it smart to give anything for free if you have a limited customer base to sell to?

  Fact is if you paid something for it and you give it away you have to work a lot hard to turn a profit.

  Example: (And this never happened) Matco gives you a 15″ straight handle ratchet with the purchase of a 13 pc 1/2 in. dr. impact socket set.

  Matco wants you to give it for free and make 40% on a socket set.
  But what if you do that? The ratchet normally costs $95. So you lost a potential profit of $95 and the customer doesn’t need one anymore. Don’t forget you only have a limited customer base so now that is one less item you can make a profit selling to that customer.

• Another point about package selling!

  Doesn’t Matco make a BIG DEAL about package selling? YES.

  What happens if you buy $500 in t-shirts and hats. Does your purchase average increase? No! Clothing is separate for a reason. When you give these hats and shirts away do they advertise your business or Matco?

  So how much product do you have to sell to pay for $500 of free clothing? At 35% it is almost $1500. You have to sell $1500 in tools just to start making a profit.

  So if you show up every week and do your job providing service and tools when your guys need them. Why the big push to package sell and give away free product? Its simple, because when you don’t succeed doing business how Matco trains you to.They will just screw someone else waiting in line to become the next Matco Franchisee. Then when you figure it out on your own how to make money and stay in business for the long haul Matco decides your to smart and terminates your franchise agreement.

• Call me any time Todd. Wish you were local to me I’d put a guy like you on my payroll any day buddy. Sorry to hear what happened to you. You do what you feel is right for your family but never forget you have the potential to be great we’ve all seen it. Find the right circumstances and do what you do best.

  Those were the days buddy. Keep in good touch.

• I loved Matco before I met the real management of Matco. Vice Presidents who stand behind Crooked RM’s. RM’s who control DM’s and make decisions for DM’s they should not be involved in.

  I bought tools from only Matco Distributors when I was a Mechanic. I became a Matco distributor because I hated Snap-On from a bad experience over a tool box. I only wanted to sell tools for what I considered the best tool company MATCO. Now, I realize that their are NO GOOD tool companies. All of them are in business for MONEY and they don’t care who they screw to get it.

• Anon, thanks for covering my back, again all legitimate questions are being avoided,why? It must take someone with a little education to be able to answer questions, oops, I am dealing with a former D.M. and they were taught to avoid questions and play around them.

  Thats why matco has a problem, avoid distributors questions and maybe they will go away,Thats the matco way.

• We can all get along , once we all can agree that matco has a problem and what we can all do together to help make matco a better company.

• Bruce, tell us your experiences with pritchett and ramey, we would love to hear about how you were treated.

• Thanks Junior,

  You see, Junior is a great guy! We went through training together in Ohio and we both new each other would be successful and we were. Junior is a very smart businessman as you can tell by his posts. Like Junior, I will move on and I will be successful at whatever I do. But, I would like to see Matco be punished in some way so that future Franchisee prospects do not become subject to the fraudulent activities of a few in Matco. I said it in earlier posts there are some great things about Matco ie: customer service, purchasing, psa. But, then there is management. It was a sad day for Matco when Mr. Lauber through papers in my face asking me to sign so I would receive 100% credit for only the returned tools they would except and which also said I would not pursue Matco legally or make any claims against Matco or speak negatively. I informed them that according to the law I was already entitiled to be compensated for all my inventory and at a 100% fair maket price and that fraud and false termination is against the law. Matco does not pursue fairness or investigate alligations against fraud when it comes to RM’s at least that is my experience. Instead they know the cost of getting something done in our legal system and bank on Distributors not being able to afford it. Most attorney’s who are Franchise Experts cost a min. of $10,000 retainer and anywhere from $200-$500 per hour to represent you. My advice to successful distributors start saving NOW! Put aside $500 a month as a legal fee so when your 10 years are up or Matco decides they are going to make SHIT up to terminate you you will have the money to fight them. Do not sign any franchise agreement with Matco. If you want to do this business have a lawyer get you a fair contract and see if Matco wants to play ball then. Matco contract is not fair to distributors. You are trusting them to be ethical and act fairly which their contract says they don’t have to.

• Tommy – “We can all get along , once we all can agree that matco has a problem and what we can all do together to help make matco a better company.”

  Junior – Now this is statement confuses me Tommy. You went from those scammers should be put out of business to this statement. You’re all over the place Tommy. Just like you were on the route.

  This ex DM screwed no one Tommy. You see my experience was different, that was my point. Just adding perspective from a different point of view. And because I know your history and what happened with you I can be that sounding board for reality when you post stuff like you have.

  I will not speak about those I am not familiar with their personal situation unless they post untruth’s like Matco is a pyramid and DM’s are trained to screw you. Not true.

  Is Matco about money, you bet they are. Their jobs depend on it. Is there a master plan to srew you no. Do they make mistakes, you bet they do. Can you sue them if you were wronged you bet you can. But what you can’t do is post untruth’s, lies, and then think you’re hurting Matco. YOU’RE HURTING FOLKS JUST LIKE YOU THAT ARE STILL OUT THERE TRYING TO MAKE A LIVING. AND ALL TOMMY COULD SAY WAS HE DIDN’T INTEND TO.

  State your case, give the facts if you so choose, but run-off at the mouth like Tommy has and there’s folks that might have something to say about it. Tommy’s good with it. He’s been blasted for years and like a puppy he keeps coming back.

• Matco has ruined alot of peoples livlihood and they need to be held accountable, todd is right , they are only a few bad ones, but that is all it takes. They are not a bad company as I have stated in many post before. They must pay for their practices and the way they treat their distr.I will continue my post , continue to blast them and let everyone know, until they correct their deceitful practices, I will not go away and I will not be hushed. Their franchises and they way they sign people up is less than honest.

  MATCO SHOULD RIGHT THEIR WRONG AND WE WOULD ALL GO AWAY.IT WILL BE DONE, IT JUST MAY HAVE TO BE DONE IN THE COURT OF LAW.

• Todd I do wish you and your family well. I am sorry to hear of your situation. You will always have a friend with me and do save my number, use it anytime.

  BTW, you interested in living in West Texas? Great location, three guys there now, retail building to close escrow next week. Working on staffing…I emailed you.

• JUNIORRR, I WILL CONTINUE TO RUN MY MOUTH AND TELL LIKE I SEE IT , JUST AS EVERYONE HERE HAS. Tool prices are going up soon.

• Tommy wrote – “Matco has ruined alot of peoples livlihood…”

  Junior – Tommy, please stop your head from spinning long enough to read this one little note. You are ruining peoples livlihood by this campaign of yours. Go to court, be heard, let a judge or jury decide who’s done what. All that will come from this campaign is to hurt those that are out there today simply trying to feed their families. Some of the folks here that have seperated from Matco were on the street while you’ve been out there talking bad about what made there living. Go to court but lighten up on the good folks that are still on the street today.

  Tommy wrote – “They are not a bad company…”

  Junior – This is a great start Tommy, we may have made some progress today.

• Jr.

  You say Tommy is trying to ruin lively hoods. What about all the lively hoods of thousands of DBR’s Matco has ruined? Do they not matter? Nobody is trying to hurt current DBR’s but we are going to be heard. This page IS titled UNHAPPYFRANCHISEE by the way.

• Junior: first of all you must have dozed during civics class. Tommy’s right to express his opinion is absolutely protected. If his opinion is that it’s a pyramid scheme, he’s free to say so. You must be thinking of Iran or North Korea.

  Again, you avoid the question as to how one guy complaining about Matcos treatment of franchisees is hurting any Dbrs livelihood. Feel free to ignore it again…

  I think there’s a much bigger threat to the Matco name… And that is Matco itself. Reports like this do more damage than Tommy:
  http://www.unhappyfranchisee.com/matco-tools-franchise-distributor-churning/

  Why aren’t you complaining to Matco for the harm they did to the Dbrs brand with their SBA antics?
  http://www.unhappyfranchisee.com/franchise-lawsuit-matco-tools-scam/

  You might not like Tommy but he hasn’t created this uproar.

• ************Tis the season, make a joyful noise……………..

  Shout it from the highest mountain (and as it happens – I CAN!) LOL

  ***********MATCO LIES – PART 3*****************

  MATCO – HAS committed Franchise Fraud, they directly misrepresent and state
  “NO franchise fee”

  IN FACT the “undisclosed franchise fees” lie in the:
  1. national purchase average requirement
  2. payment for freight charges to return warranty items
  3. and more…………

• Look guys! Don’t be so hard on Junior. If I were not destroyed by Matco management ie: RM and DM. I would be right beside Junior singing Matco’s praises. Because, as I have said in previous posts, a lot of these guys who are defending Matco did really well and don’t have anything bad to say. Alot of them were not pushed around by a manager whom Matco refuses to discipline or investigate.

  I would like to ask Junior one question though and I only ask because I know he was a DM. How many Drop/Add forms have you filled out when you were a DM on behalf of your Distributors who called and asked if they could pick up a shop that was not on their route list or getting service and they could get to it without dropping shops?

• ya now every time an old [i love matco guy goes away] a new one shows up.Its the revolving door,thay want to get you cranked up stick to the problems and stop the responding,thay are heels,plants and wont to disrupt a great page that might help people that have suffered large losses as i have.Dont be nasty tell your story and do it with your head held high,were here for a reason.

• Its funny Mike, I think only the names have changed

  Never hear a peep when Undisputable Facts are stated-
  Franchise Fees- in the form of NPA

• Hey Todd

  I NEVER heard of an Add Drop form until
  You made a post!

  Guess they will use that little deal when they yank
  my franchise!!

• Debbie you don’t have to worry about that, you’ve already flushed your own franchise..

• debbie
  if they try to terminate you they will ask you to voluntarily resign or they will force you out. just make sure that anything that you sign does not give up your legal rights.

  i was terminated for not meeting my npa but i signed a paper to resign. never had it in writing about the npa but it was true, no doubt there. them just putting in new dbrs keeps the npa out of reach for some. thats not right . i didnt give up my rights and that was the important part. use emails to converse with your dm and rm. then you have thier lies for them to eat later. paper trail, paper trail. it will always point to the guilty one.

• Absolutely Richard

  And I HAVE – a very very long, well documented
  Paper Trail

  In fact, the first letter to Tom Willis telling him I was charged
  to have a locker correctly keyed to match the toolbox

  He wrote that they checked invoices back 6 months and
  Couldn’t find where I ordered a locker and toolbox together

  I sent him back the invoices!

  The customer needed the box asap but the locker wasn’t in stock
  SO we waited for the locker – but both were to be keyed alike

• Don’t sign anything, work with Matco through your Lawyer.

  The last thing I signed was the intent to renew. All communications from that point were with my Lawyer.

  When Matco asked about the paperwork not being returned, I politely responded by email, “my Lawyer has it”.

• Todd wrote – “I would like to ask Junior one question though and I only ask because I know he was a DM. How many Drop/Add forms…dropping shops?”

  Junior – Hey buddy. I actually have never heard of such a form. There is a process for adding and deleting a shop within a route but there’s far more involved than just a form. DMs actually have a very strict set of SOP’s they have to follow. You’d be surprised at what they go thru to make route changes. It’s this way because they are dealing with a legal franchise agreement. The problem comes in when DM’s don’t know DBRs have changed their own routes. And on the flip side DMs know and don’t do anything about it. But today Matco has a new system where they are getting better at such challenges.

  Now, I think the answer to your question is yes I had to request approval to modify a few LOC’s. Sometimes because we had DBR’s on older routes and they were willing to allow us to modify their route to finalize our head count for another route.

  I had two DBRs that had gone outside of their routes and it was agreed that it was best to modify the route but they had to give something up to keep what they had. This is rare tho. Once a LOC has been entered into the system and all parties have signed the LOC with the final DOCs that was it. All parties are legally bound unless all parties agree to modify the LOC.

  Hope that helps.

  Anon wrote – “Again, you avoid the question as to how one guy complaining about Matcos treatment of franchisees is hurting any Dbrs livelihood. Feel free to ignore it again…”

  Junior – Actually I thought my message was rather clear Anon. But I will try and help you with the big picture. If you have a legitimate complaint then take it to court. You win then great, you recover losses and that would actually impact the folks that hurt you. But spreading rumors, making claims of a company screwing people, saying Matco is a scam or a pyramid could cause enough question that shop owners, dealerships, and others to cut back their business with current DBRs. Too it might reach mechanics and worse yet the competition and this could be used against current DBRs. Are you seeing the tie here.

  If you truly were a victim of fraud then a court will make them pay. But you choose to spew your dirty laundry here harming other DBRs, the very folks you are claiming to protect. Hoping this helps because if it didn’t I think we figured out why you don’t like Matco.

• I don’t plan to sign anything, the last supposed “re survey”
  was so blatantly inaccurate I told my DM refused to sign!

  Curious?

  Publicly and repeatedly calling someone a
  Failure and a Fraud sounds like Slander to me….

  Collectively known as defamation, libel and slander are civil wrongs that harm a reputation; decrease respect, regard, or confidence; or induce disparaging, hostile, or disagreeable opinions or feelings against an individual or entity. The injury to one’s good name or reputation is affected through written or spoken words or visual
  images.

  I wonder if damaging a person’s integrity with
  public accusations

• Its funny how some think a franchise fee is a business expense:

  Freight= Business Expense
  Tool Purchases= Inventory Expense
  Purchase Average Requirment=performance standard

  The following are some important factors that prospective franchisees should know about “franchise fees”:

  •A franchise fee is a one-time fee charged to franchisees when purchasing a franchise;
  •Franchise fees are, typically, paid at the time of signing the franchise agreement;
  •Franchise fees are, typically, non-refundable. So, after signing your franchise agreement and paying the franchise fee if you later change your mind, chances are, that your fee will not be refunded;
  •Franchise fees, almost always, do not entitle you to assets or future services. Franchise fees serve as the “price of admission” for joining the franchise system and “obtaining the rights” to become a franchisee;
  •Franchise fees are typically non-negotiable. However fee fee variations do occur when purchasing multi-unit opportunities.
  •Franchise fees are legitimate fees (assuming that you have selected the right franchisor) designed to compensate the franchisor for the goodwill and systems that, presumably, the franchisor has developed and refined.

  I think this is pretty clear what a franchise fee is.

• Relentless, I have to tone it done, so I cant critize you like I get critcized. But I will say this….I have 350 customers, I have no problem making it. Guys with 500+ headcount routes are cherry pickers, they get lazy….

• Junior, in a post that contained name-calling and personal attack (removed), you wrote “But understand, I am not here to [do] anything other than expose Tommy for what he is.”

  The rule here is “Attack the argument, not the arguer.” You are free to try to discredit other commenters’ arguments, but not the commenters themselves. We have sent you a warning email; please be sure the email address you provided is valid. Thanks. ADMIN

• Junior, the fact that you dont like how I see it, get over it and leave the site, I am not going anywhere and I am not shutting up as I told you before.Matco did not have any sympathy, when they ruined hunreds of people and ruined them. Not only that, they have screwed with American taxpayer’s dollars as alleged in the lawsuit. I guess in your opinion, thats ok.

  JUNIOR, YOU SAID YOU WERE LEAVING EARLIER,LEAVE………..

  How many legitimate questions have you avoided, MR. D.M.?Alot of people have ask questions you have ignored, you must have been a D.M. for what a couple of days or maybe years,because thats how matco teaches their D.M.’s to ignore questions, you have alot of matco traits.

  THIS IS NOT A WEBSITE TO SUPPORT MATCO, IT IS A SITE CALLED UNHAPPY
  FRANCHISEE.COM TO SUPPORT PEOPLE THAT ARE PISSED AT THEIR FRANCHISEE. We are here to describe how we have been treated by matco and what we plan to do about it.

  Keep posting, keep e-mailing everyone, get loud, let everyone know from tech’s, managers,office people that work at shops, matco has no pity on us why should we have sympathy for them?

• Junior, I thought we were buddies? Are you trying to hurt my feelings, you never will, I am a hardazz, lets go have a beer together and you can support matco, and I can blast them as I have been, hows that sound buddy, or Junior?