JACKSON HEWITT Franchise Complaints
UnhappyFranchisee.Com – Are you familiar with the Jackson Hewitt tax franchise opportunity? What do you think? You’re invited to share a comment below.
According to the Jackson Hewitt website, Jackson Hewitt Tax Service Inc. (NYSE: JTX) is an industry leader providing full service individual federal and state income tax return preparation through more than 6,400 franchised and company-owned offices throughout the United States.
After its rapid rise to the #2 position in the industry, Jackson Hewitt has had some rough years and myriad problems. According to Wikipedia:
“The 2007 Department of Justice investigation, poorly constructed financial products, and a company-wide tax law compliance initiative that many insiders believe did more harm than good combined to erase nearly 50% of the company’s market share over merely four years.
“Additionally, the company negotiated out of a default on its debt in May 2009 and technically defaulted for several days in May 2010 (though an agreement with creditors was announced within one week of the ‘default’).
“During the 2010 tax season, Jackson Hewitt was not able to provide its flagship refund anticipation loan product in 50% of its stores, placing it at a operational and marketing competitive disadvantage. The company’s current agreement with creditors requires that it secure refund anticipation loan funding adequate for 100% of its stores by September 30, 2010 and that written commitments from lending institutions be made available to creditors by November 15, 2010. Failure to do either will place the company once more in default.
“Finally, in July 2010, the Internal Revenue Service announced its intention to discontinue the provision of the debt indicator to tax return preparers.
“The debt indicator is a significant part of the provision of refund anticipation loan funding and its lack of availability is expected to increase the cost of such products to consumers and decrease the level of their availability.
“This IRS change significantly reduces the probability that Jackson Hewitt will be able to comply with its renegotiated loan covenants as discussed above. The stock currently trades below one dollar*.”
* The Jackson Hewitt stock price is listed at $1.11 today
Unhappy Franchisee has received numerous complaints about the rival Liberty Tax Service (see LIBERTY TAX SERVICE Franchise Complaints).
Is Jackson Hewitt franchise have worse problems?
How is the franchisor doing in helping Jackson Hewitt franchisees weather the storm of operational & marketing challenges, and adverse publicity?
Is this simply a franchise (Stock? Tax preparer?) to avoid at all costs?
WHAT DO YOU THINK? SHARE A COMMENT BELOW.
Company responses, clarifications or rebuttals welcome. Contact the author/site admin at UnhappyFranchisee[at]gmail.com.
Herb,
Wondering what your thoughts are on the upcoming tax season. No RALs at Block and it appears that all franchisees at JH can offer RALs in at least one location (assuming the FDIC doesn’t intervene in the next few weeks). You must be feeling more upbeat? Any of the new developments changed your opinion on the likelihood of re-organization after the tax season?
Cautious optimism at best seems to be out there, but it is spotty. Don’t forget that we had the rug pulled out from under us at the 11th hour last year and got beat up pretty badly (many of us) during tax season. Entering the 12th hour (now) we are still on eggshells hoping we have the true competitive advantage we think we have.
I do feel that HRB is doing a good job (albeit deceptively and confusingly to consumers) in touting their “Refund Anticipation Check.” However, once word of mouth gets out that all they have is the RAC and not a RAL, JH could make some inroads. The bigger pie/opportunity exists in JH zees beating the independents since many of them do not have RALs either.
Assuming the FDIC does not shut Republic, then I think JH zees will have a decent year, but it will not be enough to boost JH corporate’s P&L. I simply think zees have shut so many offices (some swapped for Wal-Marts) that their individual zee P&Ls will look better to the detriment of JH royalties. The X factors for JH corporate are cost controls (which they seem to have under control), bank product fees (who knows if they have increased their “take”) and corporate stores.
If nothing else, it should be an interesting season.
Herb,
How many offices has Jackson Hewitt closed this year? Do you think that is a good or bad thing? Do you believe Jackson Hewitt is losing customers to Do It Yourself software and Free Preparation or to Liberty Tax and independents
Given that we have 700-800 zees, I would guess at least 400-600 office closings. If zees closed at the rate I did (20% of stores) without replacing them with Wal-Marts or something seasonal, then it could be many more.
Consolidation of stores to survive and help our P&Ls is good for the zees, but bad for the franchisor. Of course, continued shrinkage would not bode well for the longer term health of the brand either.
Jackson Hewitt lost customers in phases over the last couple of years. Unemployment was the biggest reason in 2009. If national unemployment is 9-10%, then it is likely 15-30% in areas where JH has most of their bigger stores. In 2010, the loss of RALs obviously hurt along with the continued economic sag.
To make matters worse, taxpayers who are left with lowered overall incomes due to unemployment are seeking value and the best value model is online filing. Locally, I have not seen the presence of independents or Liberty Tax offices that are soaking up our business, so I believe that our customers have either vaporized for lack of W-2s or have gone online.
Even though HRB won’t have any RAC or RALS thru HSBC , they will provide a RAC thru their own HRB Bank and something called the Emerald Loan. The Emerald Loan will be available in their offices from January 14 to February 28 and will be offered by the H&R Block Bank. This short term unsecured 30 day consumer loan is not connected to the preparation of a tax return so anybody can come in and apply for it. The proceeds must be dispersed on the Emerald card. It’s a 30 day loan with 3 repayment options including the option to have it paid back, at the clients request, from RAC funds. There is no account setup charge or fee for the loan. The only cost of the loan is interest, but the maximum charge I believe if carried to term is $30. There are 2 amounts available either $1000 or $750. If a married couple applies they can each apply separately.
HR Block apparently will use this loan as a means of last resort if client comes in and they can’t convince then that the RAC will meet their needs. If the client is in the middle of their return they will have to go to another desk to work with the loan “specialist”. The Emerald loan has been discussed on various message boards and HR Blocks community question and answer forum, but HR Block hasn’t made an official announcement yet. They might be worried the OCC gets wind of this loan program and wouldn’t approve of it. I believe they are trying to get around the rule of a third party bank for tax return instant refunds. I imagine a lot of their clients would take advantage of the 30 day time period and HRB will have to hunt these people down for payment because it can’t be tied to their tax return. HR Block Bank only has about half the assets of Republic Bank so they are probably hoping they can talk some of their clients into the RAC (8-15 days refund time frame) as in 2010 HSBC did almost 4X the amount of RAC and RAL business as Republic Bank.
Herb,
In your estimation how many of the approx 25% of franchises (probably around 1300 franchises) have re-upped after expiration Dec 31, 2010? Herb, how many JH franchises personally do you have? You seem to be the most knowledgeable poster here so I thought I would pick your brain.
Michael –
That’s a tough question that I cannot provide even a reasonable guess. There’s probably quite a few types of zees out there:
1) Wait and see how the season goes so wait to sign
2) Wait and see if JH declares bankruptcy so wait to sign
3) Need a favor from JH ($ or debt relief) so they signed
4) Believe they have no way out so will just sign if/when asked by the zor
5) Will sign nothing until forced to so waiting
6) Still looking for a way out so waiting
7) Believe in the brand and system and have signed or will sign
8) Turned independent and hope JH doesn’t come after me
JH has not released anything that I have seen relating to renewal counts, but I cannot see how zees (unless under duress to sign) can make such a quick decision given that the agreement was released so late in the year.
One of the strange ironies is that this tax season appears to be right one to be under the JH “umbrella” since we have a RAL. However, going forward, I expect the RAL to go away and feel that JH will over-price our RAC to fill their coffers so we will likely have a competitive disadvantage. I also feel that unless they can restructure successfully and move quickly that they will not likely have the financial capability to create a competitive Emerald LOC-like product if that is the direction of the “fast money” portion of this industry.
Herb,
Thank you for your well thought out reply. Didn’t 25% of the franchises agreement actually end on Dec 31st 2010. I heard even the other franchises that weren’t up for renewal were offered similar terms. Did the terms change from 15% and 6% for marketing (ave 21%. it stated in the SEc filings the last time they had a big renewal was 2000 and 93% of franchises re-upped. I’ve always wondered what happens to the ones that decide to go independent. Do they have to move their office out of the restricted area within their franchise zone and can they keep their prior customers?
The RAL that JH will provide this year has a number of caveats. RAL will be available only to people who have at least $2000 in expected refund. And the RAL amount is capped at $1500. Historically, average RAL was around $3500 so the RAL being offered will not cover the full refund for a number of people. And the same fee (around $25, correct me of I am wrong) on a smaller check ($1500) will bite more. What are yout thoughts?
sounds to me like this will be the last tax season for Jackson Hewitt and its franchisees. Off season will bring bankruptcy and either everyone going independent or a buyout from outside. Too bad for all the franchisees….
Jackson Hewitt was promoted as the #1 tax franchise 15 years in a row by Entrepreneur, then suddenly they’re not listed.
Check out:
TAX FRANCHISES: Biggest Winners & Losers of 2010 Learn which tax prep franchise chains have grown – and which have declined - in the past three years.
Comments invited
I was thinking of buying an existing Jackson Hewitt but everywhere i read this is the last tax season for Jackson Hewitt… Their debt is just too much…. Has anyone also heard that this company is done? Do you recommend it? Or should I look at something else?
I don’t think this will be their last season (unfortunately), but I wouldn’t recommend buying a franchise either. Yes, their debt is way out of line, but they could restructure their debt under bankruptcy and survive (and thrive?).
The other question is will their franchisees survive under the weight of over-priced RACs (assuming the RAL is gone), crappy technology, an industry in flux, a model dependent upon economic good times, and a royalty structure from the good ol’ days? Will JH morph the model successfully with or without restructuring? Can franchisees sustain a morph while the other parts of their business remain weak?
There are some positives to the industry with the IRS getting stricter on preparer registration/education and the IRS trying to clean up fraud, but the shake out will take time.
If you are looking to get into this industry, then I would suggest buying an existing independent book of business that is not so dependent upon RAL clients. Do your due diligence (as always) and be sure there’s no fraud going on. Good luck.
Herb,
What do you think will happen when RALs are completely gone and the level of playing field will be even (HR Block, JH, LIberty & Mom and Pops). Won’t these type of customers still need to file and get someone else to file since most are not too educated and might not even own a computer so doing it them self not realistic?
Also, why do you think JH’s technology is crappy? How does it compare to the other big 3?
Will IRS ever go after the guys preparing fraudulent returns but not signing them? I mean unless they after these guys, the new requirements will not help, in my opinion.
Good questions.
RAL RAC
Not sure RALs will be completely gone or not. My assumption listed previously was just an assumption. The Gov’t/IRS seem to be OK with these FDIC banks sourcing RALs. They’ve killed the OTS and OCC banks as we know. Of course, their mood on all RAL banks could change in a heart beat!
Either way, some RAL RAC cllients will need assistance as you stated, but the lack of RALs or RAL-like products will still shy some away. IMO, where a RAL/RAC area used to support say 2-3 offices (purely arbitrary number BTW), it will now only support 1-2. HRB continuing and/or expanding their Emerald Loan could help them draw and keep customers. As stated previously, the RAL/loan piece is in great flux. Great gains and great losses can be had in times of flux. The potential result at this point is unclear.
Software
I can only speak to JH as compared to a few other independent software. JH bought their tax software from Arthur Andersen in the 90’s and their CTO has referred to it as “Mr. Potato Head,” so even she knows it has issues. All that being said they are working on a next gen of some type. JH’s back-end reporting is still better than most independent tax software. Is it worth the 21% royalties? No IMO. Will they have the money to make the technology leap? Who knows…
Fraud
The IRS seems to be getting better at attacking problems at the ERO-level. Is it happening fast enough? No. I agree that there will be trouble stopping table-top EROs who buy tax software or go online and do neighbors returns incorrectly and fraudulently. IMO they should stop returns using repeat IP addresses (or some other tech “way”) and not allow box software to prepare more than one federal return. One of the bigger fraud issues is EROs and non-EROs doing returns using last pay stubs. Hard to stop, but this is where the legitimate part of the industry must organize and partner with the IRS to resolve. Again, there’s flux and no silver bullet.
down 25%? What is going on with this company?
Herb, So how is business this year compared to last? Have the RAL’s contributed to an increase? From what I can see in the market place I understand there has been an increase of 20+ percent. Any truth to that?
I am down about -7.5% in return count, but we closed 20% of our offices. I know zees that go from down -20% to up over +30%, so I have no idea where the company sits at this point. The RALs have helped my client retention and new client counts when compared to last year, but my same store sales (+1.3%) could be driven by nearby store closings and/or having RALs. I can say that our preparers are happier this year and we have much fewer client complaints overall.
BANKRUPCTY!!!!!! NOT GOOD!!!
March 10 (Reuters) – Second-biggest U.S. Tax preparer Jackson Hewitt Tax Service Inc said it is working with its lenders on a restructuring plan that may include a pre-packaged bankruptcy, sending its shares to a life low.
In a regulatory filing, the company said it expects an agreement with lenders regarding the restructuring by April 29.
Tax preparers have been hit by the U.S. government’s clampdown on the highly lucrative refund anticipation loans (RALs) — funded by various banks and repaid by the borrowers’ annual tax refund — as regulators find them too risky.
Jackson Hewitt, which had $362.3 million in outstanding debt under the credit agreement as on Jan. 31, has to pay about $25 million by July 15 besides mandatory payments of $30 million on April 30 and the remaining balance on maturity on Oct. 6.
But the company is left with about $4.9 million in cash and cash equivalents, according to the regulatory filing.
Traditional tax preparers such as H&R Block Inc and Jackson Hewitt have also been losing market share to Intuit Inc’s TurboTax, as more people move to “do-it-yourself” models.
Jackson Hewitt, which named Philip Sanford as its top executive in January, posted a third-quarter net income of $5.4 million, or 19 cents a share, compared with a loss of $279 million, or $9.75 a share, a year ago.
Revenue rose 4 percent to $82.5 million.
Shares of the Parsippany, New Jersey-based company fell 43 percent to 71 cents on Thursday on the New York Stock Exchange.
Larger rival H&R Block’s shares climbed 8 percent on Thursday, a day after it posted strong quarterly earnings and said it expected regulations to drive consolidation in the industry. (Reporting by Brenton Cordeiro and Aditi Sharma; Editing by Joyjeet Das)
Herb, what do you think is going to happen next for Jackson Hewitt’s Franchisees? Do they all have to buy their way out of the franchise agreement? Could they do that and convert to another franchise (Liberty or HR Block) or will most just go independent?
JH Corporate will restructure in some manner, but I think it is very likely the Franchise Agreements will still be valid. Is it possible that JH jettisons some Franchisee Agreements that they deem “unprofitable” or whatever? Sure, but I doubt it. Long story, short — zees are probably stuck in place.
JH needs every cent possible and every zee possible to go into Wal-Mart. I think the Wal-Mart contract is up for renewal this year BTW. If they lose the Wal-Mart contract, then I think it is game over altogether for JH.
The best-case scenario for JH Corporate is a restructuring that converts/removes $150-200M+ of debt, the RAL somehow survives and they renew the Wal-Mart contract on reasonable terms.
What was the deal with Liberty Tax buying 9% of the company back in 2009. Do you think there could be some type of consolidation of the BIG 3? How would that work out with current franchisees?
Liberty: John Hewitt was apparently interested in acquiring his former-company since the price was clearly beaten down and seemed of good value to him. I believe that the reception to John by the JH BOD was weak along with John’s feeling that some zees would not welcome back his presence in the company.
Consolidation of Big 3: I think not since 80-90% of Liberty and JTX’s offices are independently owned and operated and one of the presumed efficiencies of a consolidation would be more returns in less locations. There would be a savings in corporate overhead, but it would be better operated and more synergistic as one brand. Liberty’s name, logo and reputation is better than JH in my opinion. JH has multiple clouds hanging over its name, not to mention a horribly long accounting-firm-like name that’s hard for clients to pronounce among other issues.
If HRB were to acquire JH somehow, they would have the similar issues unless they wish to buy out some or all of JH zees as well. Too expensive for too little gain IMO.
I do believe that we will see less brick and mortar tax offices in the future. If not less offices right away, then the existing, smaller offices will offer more services to survive. Clearly, online is taking share.
Liberty Tax passes Jackson Hewitt!!!
http://www.accountingtoday.com/photo_gallery/2_3/photo/Top-Tax-Firms-57751-1.html?ET=webcpa:e1361:166861a:&st=email&utm_source=editorial&utm_medium=email&utm_campaign=WebCPA_Daily_032511
Liberty Tax is now #2 and Jackson Hewitt #3? This has to be a bad sign for Jackson Hewitt. How is Liberty doing this?
Sounds like this is the end of Jackson Hewitt!!! I feel bad for the franchisees that are going to lose everything! Sad, very sad!
Stugotz – Quite honestly, you sound more excited rather than all broken up by your tone. I am not trying to be accusatory, just reading tone in a blog or e-mail can be difficult. Please clarify.
Also, why do you believe that franchisees are losing everything and how is this the end of Jackson Hewitt?
Until we see what form the potential pre-packaged or other bankruptcy takes, we have no way of knowing what all of this means.
If Chapter 11 or pre-packaged, then it could be a positive for zee owners and the company/zor since JH may be able to reorganize and/or jettison some debtload. This could lead to a stronger and leaner JH in the short-term. The direction of the individual tax industry, the economy, RALs, etc. along with the decisions that management makes will help determine their long-term fate.
If Chapter 7 (liquidation of assets), then it could be positive for some zees if their contract/agreement is not purchased in a liquidation. Essentially (and I’m not a lawyer), the zees of non-purchased contacts may be free to continue as an independent tax firm and bring their former-20+% royalties to their bottom-line. If a zees contract is purchased in a liquidation, then they could be forced to be part of another brand or company that buys their contract. Again, not too sure of the various end results in this situation.
Perhaps, a corporate bankruptcy attorney can/will chime in to enlighten us.
I am not excited at all…. I just think this is huge for the whole industry and I know a bunch of franchisees and feel horrible for them as I know this is going to be huge since they went from owning a successful franchise that in 2005, 2006 was always ranked as best franchises to own and all of sudden bankruptcy? Even if they keep their stores and become Mom and Pops don’t you think they will lose a lot of business? I know a subway owner and Dunkin donut owner who both lost their franchisee agreement and converted to Mom & Pop. Both were out of business withing 3-4 years.
I am excited…. All these years JH franchisee have made fun of Liberty Tax and its marketing strategies!!! Who is laughing now? #2 Babyyyyyy…. soon to be #1…..
13 more days until Bankrupcty!!!! Rumor has it a lot of Jackson Hewitt locations will either become Liberty Tax or close down…… Frustrated will then still be whining on how he lost everything and want to blame someone else… You should follow Jackson Hewitt and file bankruptcy yourself….
Herb,
What are you hearing? Did your stores do well this year?
John:
Would you go independent or go with Liberty?
I think its a no brainer to go LIberty. Yes you pay 14% royalties but you will easily be charging 14% more per return then a Mom & Pop would be able to. Company is growing fast and the name brand recognition will only improve going forward. Just my opinion.
Our same store returns were up around 2% but overall we were down about 7%. We closed 9 offices from last year to this year.
I don’t think that Liberty is growing as fast as you think. Calulate their returns and revenue per office less their royalties and then do the math. Their unit economics are likely not be as strong as you think. Less some well-established and some smaller operators in JH, our unit economics have faded dramatically since 2006.
Quite honestly, neither Liberty, nor Jackson Hewitt’s return growth percentages were good considering that they both had such an advantage over H&R Block and some independents without RALs. H&R Block was UP in return counts at the mid-point this season! I have to give it up for the job H&R Block did in marketing “fast” without a RAL along with their “free” message. They did a far better job than JH’s incompetent management.
In regards to changing signs, it is not that easy. I don’t think a simple JH restructuring will afford JH franchisees the opportunity to run to Liberty or go independent. Zees still have a valid contract with their zor and JH has filed suit against zees attempting to operate a tax business post-term. Their legal heavy handedness still can prevail even after terminating a zee.
Herb,
Liberty was up 12% from last year. Do you think that is not good in a tough economic climate with such high unemployment?
Assuming JH files for bankruptcy couldn’t each franchisee buy themselves out of each contract or couldn’t a competitor buy these contracts and convert them to their brand. They could also pick and choose which ones the would convert and let the others buy themselves out of the deals.
No, I do not think the 12% number is good with the number of offices that Liberty opened this year coupled with the youth of their offices already. They should’ve been up 20% or more on just their existing offices alone coupled with their competitive advantage over HRB and independents.
Also, what comprises the 12% increase? Is it combined with eSmartTax online?
I think you have to ask yourself tough questions. Return count growth alone doesn’t tell the whole story. As I stated before, calulate their returns and revenue per office less their royalties and then do the math. Their unit economics are likely not be as strong as you think.
I think 12% growth is great compared to Jackson Hewitt averaging 12% decline the last few year, HR block losing customers, and the IRS numbers being down overall. Once the economy recovers, JH won’t exist anymore, I see Liberty continuing to be the number 2 tax business in the US.
“Liberty Tax kicked sand in the faces of tax franchise competitors Jackson Hewitt and H&R Block by boasting strong systemwide sales growth for the just-completed tax season.”
LIBERTY TAX Boasts Growth in Tax Returns & Revenue
Comments invited.
Bankrupcy filing In May. See link below.
http://www.reuters.com/article/2011/04/29/jacksonhewitt-idUSL3E7FT3IO20110429?feedType=RSS&feedName=governmentFilingsNews&rpc=43
I ran a Wal Mart location for a Jackson Hewitt franchise this past year. My return count went from 357 to 384 which I feel was a decent growth. having said that I see several major issues arising.
Company porblems as I see them:
1.I believe Wal mart’s policy is to not allow a vendor or renter in their stores who has filed bankruptcy in the last ten years; I also believe any existing agreement with a leasee is void in the evnt of a bankruptcy. Without Wal-marts I believe JH is “dead man walking”.
2. I believe JH charges on “gross” not recieved for royality and I believe royalies are required even if the franchisee has ” bad returns( not paid for), this means 5-10% of your gross sales you must pay royalities on for which you recieve no revenues. this also effects “discounted returns”.
3. last quarter JH showed a 5 million dollar profit; with a ral product; next year there will be no rals which will further complicate matters. Does anyone really believe JH will equal this number?
4. PPIN testing is now a reality; The IRS is using the same people who do their E.A. exam testing. Cost for E.A. testing is over $100. Cost of PPIN to the IRS is at least $64.00 and cost of course is $100. Who is going to get certified for tax preparing at a cost of over $200 in order to earn 500-800 a season? Labor is going to be a major issue for franchisees.
5. store front locations without rals are being killed by “box software”.
6. JH policy is “rape and run” Customers come one year and do not return because the prices in most cases are at least $100 per return too high.. Their marketing plan is to live on the earned income credit market; which as soon as the IRS decides to crackdown on by requiring a cash t and proof of dependency links is going to disappear faster than an ice cude on a Death Valley August afternoon.
7. Jackson Hewitt must come up with 55 million before the end of July- 30 million yesterday, I doubt if it was paid; and as an employee and not a franchisee, I am not allowed to view Phil Sanford letter to franchisees about this. Another 25 million is due in July and another huge chunk by Oct 31. With 5 million in the bank and 95% of income for the year already in; can any sane individual think this is going to occur?
Anyone who would buy a Jackson Hewitt franchisee under these circumstances is the same person who would try to sell ice in Antarticia!
Let me see, JH was hurting, and LT with 10% increase in offices can only accumulate 12% growth in returns ? That’s effectively 2% growth for existing offices. Barilla, you need to go play cards somewhere, better odds than owning a LT franchise.
Frustrated, you should buy a Jackson Hewitt franchise….
Mom and Pop’s make up the majority of the tax prep market. LTS, and JH are doomed because the leadership is horrible and for Block they change leadership every tax season. Buy your own software, get a good location, hit the community and you will do just fine. Remember, RALS are going away, this will negatively affect Liberty and JH in a substantial way, and this is great news for the mom and pops.
Herb,
What is corporate telling its franchisees about the pre-packaged bankruptcy? What do you think is going to happen?
Or maybe Frustrated/Antonio should have bought into Jackson Hewitt…..
The company line is that a restructuring will be good for zees and good for the zor. Assuming they jettison enough debt, there’s a very clean and profitable buinsess for the zor underneath all of that debt. Pre-packaged bankruptcy restructuring will also allow them to get out of some bad leases and contracts if they wish. The brand will not disappear in the restructuring as much as the Liberty and other detractors wish it so.
Once they restructure, it will be interesting to see the direction of management with the brand along with their pitch to zees. Without the RAL, I believe there will be less business in low-middle income areas for the industry to share so these operators will likely need to consolidate their offices unless JH has another plan or product.
Down the road, we could see regime change in Washington which could bring back the RAL in some form. If regulated and priced properly, the RAL is a less expensive alternative to title loans, payday lenders, pawn shops and hard money in my opinion.
What is the deadline for JH to get their creditors to agree on restructuring?
Mike, Frustrated and the other whiners should have bought a Jackson Hewitt franchise instead… Looks like it won’t even exist once they file for bankruptcy next week!
Jackson Hewitt Filed for Bankrupcty!
http://www.bloomberg.com/news/2011-05-24/jackson-hewitt-tax-service-files-for-bankruptcy-after-loan-curb-push.html?cmpid=yhoo
John please call me at the toll free number.
Jackson Hewitt should be soon dead.
MR REFUND is in a great place to take in its highest volume stores.
90% of e-file is REFUND related. Got a W-2? Use 1-800-Mr-Refund.com now.
Mike Kolar CPA