CUPPY’S COFFEE: Dale Nabors Tells Purvin, AAFD to Buzz Off


Related reading: CUPPY’S COFFEE: AAFD Tells Dale to Pay Up
CUPPY’S COFFEE: Dale Nabors Tells Purvin, AAFD to Buzz Off
CUPPY’S COFFEE: Emails Clarify that the AAFD Advocates For the AAFD

While many complain that Dale Nabors does not return correspondence quickly, Bob Purvin’s pay-the-piper-or-else email got a prompt response. In fact, Dale pretty much tells Bob to bugger off, that he’s not going to pay the $350 an hour ransom the AAFD charges to play kissy face with franchisors.

From: Dale Nabors [mailto:dale@fransynergy.com]
Sent: Monday, August 18, 2008 11:53 AM
To: ‘Robert Purvin’
Cc: ‘texlawdoc@aol.com’; ‘Rudy Harper’; ‘Peter Hanson’
Subject: RE: Still Offering to Work for a Solution
Bob:

Thanks for the email! As I’m sure you know, I am working around the clock to resolve the many challenges which Cuppy’s and related entities are faced with now and into the future. I did not cut off contact with you. Your calls and emails simply were not a priority following our last phone call (the 3-hr call), in which it was quite obvious that it all came down to MONEY for you and the AAFD. I did not and do not believe that we need to be spending money with the AAFD at this time. Monies which in my opinion would be better used towards Opening Stores, Settling Refunds and increasing Unit Profitability. As I asked on the call how do I explain that I’m spending these $$$$ with the AAFD, at a time that other items MUST take a priority.

I would like to ask you:
Why is the franchise Agreement any less fair?
Did we not have 3-Years to form a FOA?
Did we not create a reasonable alternative to the Co-Op?
Why should we use the AAFD for mediation at $350 per hour, when the IFA is providing the same service at no charge?
I do not want an adversarial relationship with you or the AAFD —- I do not want to bring harm to the AAFD — At the same time…..I do not want to be held hostage by the AAFD! I did not create this mess, and I’m committed to doing the best job that I’m capable of doing to clean it up. Will I be successful? Only time will tell. The company has (prior to the change in ownership) spent a large sum of money with the AAFD, I CAN NOT at this time justify spending additional money with the AAFD.

I’m open to any and all communications that are geared to helping Cuppy’s and it’s franchisees. I am not open to spending large sums of money which does not directly lead towards opening stores, resolving refunds, increasing unit profitability AND preserving the brand! So, if you have ideas which mesh with our objectives, I’m open to discussing them…otherwise I do not know that we have anything to discuss.
Sincerely,
Dale Nabors

Dale asks some pretty good questions. Don’t hold your breath waiting for answers.

Nabors also states “The company has (prior to the change in ownership) spent a large sum of money with the AAFD…”

Hmm… does anyone know what the going rate IS for an AAFD Fair Franchising Award these days?

WHAT DO YOU THINK? SHARE A COMMENT BELOW.

13 thoughts on “CUPPY’S COFFEE: Dale Nabors Tells Purvin, AAFD to Buzz Off

  • August 19, 2008 at 2:56 pm
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    Bob should feel honored that Dale answered his email because Dale is not doing much of that lately. Sure Dale can ASK questions but has anyone heard any answers from him that were followed up on? Or answers to where he has used franchisees’ money? Dale doesn’t want to be held hostage by the AAFD. Haha! That is a good one! Cuppy’s franchisees are being held hostage by Elite/SBT/Cuppy’s.

  • August 20, 2008 at 3:06 pm
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    Dale Nabors is the most fun thing to ever come down a “dirt” road. Dale Nabors is working around the clock all right…just ask any franchisee that has called and wanted to speak with him. Just as he states, ” calls and emails aren’t a priority.” He is right about one thing he states, ” it all comes down to money.” Let me tell you abou the money…He’s giving Cuppy’s franchisee’s who want their deposit back their money alright. How about $1000.00 now and $100.00 a month for the next what….30 years? And Nabors calls this “Settling Refunds?” How about “Increasing Unit Profitability?” How many Cuppy’s closed this month? Mr Unit Profitability? As for the Francise Agreement being fair or not who cares…you will never sell another Cuppy’s on this planet. Three years to form an FOA? LOL In three years there want be one Cuppy’s left. You say ” you’re open to any and all communication” ROFLAO Your last sentence is the best, ” You’re open to discussion, but you don’t have anything to discuss. That last sentence of the email to Purvin is so Dale Nabors. HE TALKS IN CIRCLES AND SAYS NOTHING

    If nothing else Mr Nabors…you sure keep us humored with your “jibber jabber.”

  • August 20, 2008 at 3:10 pm
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    How about “Increasing Unit Profitability?” How many Cuppy’s closed this month? Mr Unit Profitability?

    How many Cuppy’s Coffee locations did close this month? This summer? Which ones do you know of?

  • August 26, 2008 at 7:20 am
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    I was told that Federal charges were served to Dale Nabors yesterday. Does anyone know the particulars? Does this mean we will be getting our money back? Did it have anything to do with him not paying his employees and stealing from them? I understand there have been numerous resignations because of his dishonesty, and cowardly way of meeting with and following up with franchisees. Would be very interested in what happened yesterday when he was served with the Federal charges.

    Fran

  • August 26, 2008 at 7:33 am
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    If this is true, then what about Morg and other Medina employees? I think it is too good to be true but if it is I will be celebrating tonight!

  • August 27, 2008 at 9:46 pm
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    WHAT ABOUT MORG!!! YOU’RE KIDDING RIGHT!! FEDERAL CHARGES IF NOT ALREADY WILL BE AGAINST DALE, MORG, MEDINA, ELITE, CUPPY’S, SBT, MBM. EVERYONE IS SCREWED, INCLUDING MEDINA EMPLOYEES!! (WITH THE EXCEPTION OF THE BROWN NOISERS THAT ARE MOVING TO ALABAMA… NO, WAIT A MINUTE… THEY ARE PROBABLY SCREWED TOO. THEY JUST DON’T KNOW IT YET). NO ONE WILL RECEIVE ANY MONEY BACK… NOT EVER BECAUSE DALE HAS CONTINUED THE MORG TRADITION OF TAKING ADDITIONAL $ FROM FRANCHISEES & IS NOT BUILDING THEIR CAFE AND IS NOT SENDING THEM THEIR EQUIPMENT, FURNITURE, ETC… WAKE UP & SMELL THE BURNT COFFEE FRANCHISEES, VENDORS & ANYONE ELSE WHO HAS EVER GIVEN MORG OR DALE ANY MONEY! THEY HAVE OUT RIGHT STOLEN YOUR MONEY & YOU WILL NEVER SEE ANY OF IT AGAIN SO PLEASE DON’T GIVE THEM ANOTHER PENNY. BE SMART AND GET OUT WHILE YOU CAN & TRY TO SUE TO RECOUPE WHATEVER YOU CAN BEFORE IT RUINS YOUR WHOLE FAMILY LIFE!

  • September 13, 2008 at 11:11 am
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    It’s amazing – after reading all of the negative crap on the ‘net about Cuppy’s and Dale Nabors – that I’m able to get up every day, go to my cafe, wait on my happy customers, and continue on with operations as usual.

    My advice to those of you who are expecting intimate up-to-the-minute conversations with Dale … give the man a break. He inherited a shit storm, and it’s going to take time and perseverance to get through this.

    In the meantime, I recommend you all cut down on the caffeine – your nerves seem to be frazzled. Try to stay positive … your negative spewing all over the ‘net isn’t helping anyone, and may even be hurting those of us who are open and trying to make a go of it!

  • September 13, 2008 at 4:02 pm
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    “intimate up-to-the-minute conversations with Dale ”

    hahahahahahahahahahahahahahha

    I would settle for intimate up-to-the-month conversations with Dale. We have been waiting for our “conference call” with Dale for over a month now. Dont think he is going to respond.

    I really am glad you have happy customers and are doing well. Please forgive us who are losing everything for complaining.

  • September 13, 2008 at 11:35 pm
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    Jerry,

    I am happy to hear of a successful franchise with Cuppy’s. I wish you all the best and nothing but success. Please understand that you and your case are the exception with this franchise. Cuppy’s has defrauded many franchisees and refused to refund the zees the money that is rightfully theirs. No one wishes to see franchisees that are fortunate enough to be open ill-will, however, when Dale Nabors refuses to speak to us on the phone or return emails, we feel this is the best way to get to him. We have exhausted efforts to reach Dale. Feel free to leave us a phone number to reach Dale or other significant players on so we can take other courses of action.

    I have to admit at this point, Rick’s comment sums it up pretty well. I think we all stand a better chance of hearing Amy “moo” than get a phone call from Dale.

  • September 14, 2008 at 10:36 am
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    The Fort Walton Beach office was closed as of Friday 09/14/08 due to the lack of rent payments. The employees of that office where stiffed out of their last three weeks pay. Dale is a loser and that is a fact! He knew the problems he was taking over when he got involved. I don’t feel sorry for his sorry ass. He and not Morg continued to screw employees and franchise’s!!

  • September 14, 2008 at 10:51 am
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    Look folks, isn’t it time you stop defending this jerk Dale Nabors? He knew what he was getting into when he made the decision to take over this mess. He assured all of us he was our savior. He was and is nothing more then a dreamer. That does not give him the right to lie to us. Promise’s, Promise’s, Promise’s….isn’t this all he has done? When he realized that he was the captain of the Titanic, shouldn’t he have held a conference call and come clean with us? Yes we would be angry but at least we would get the truth and we could move on. Instead he continued to take money from some of us towards buildout’s that never happened. Then he went on to stiff his own employees out of weeks of pay. The Fort Walton office closed on Friday 09/12/08 because the rent had not been paid in months. Dale is a dishonest business man just as Morg and he needs to go to jail. I don’t know about all of you but I have lost my life savings to Morg and Dale. They both need to pay for their actions.
    Joseph

  • September 14, 2008 at 1:20 pm
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    I am with you Joseph! If he had come clean to me three months ago, I would have had over $15,000 more in my pocket to help me get into business on my own. Yes, I would have been angry, but I wouldn’t think he was a criminal as much as I do now! He would not have taken those people’s money over the summer and lied to them too. Instead of being honest, he lied and lied and lied about what was going on (still waiting for those counters Dale was ordering from his brother and my GC is still waiting to be paid among other things) telling me to keep track of my expenses and he would help me out later. If you can’t pay your rent, how are you going to pay mine?

  • September 14, 2008 at 1:38 pm
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    “He knew what he was getting into when he made the decision to take over this mess. He assured all of us he was our savior. He was and is nothing more then a dreamer. That does not give him the right to lie to us. Promise’s, Promise’s, Promise’s….isn’t this all he has done? When he realized that he was the captain of the Titanic, shouldn’t he have held a conference call and come clean with us?”

    Captain of the Titanic is a good way to put it. It’s like the cabin boy got to be Captain after the smart ones abandoned ship. Cabin boy really thought he was Capt. strutting on the deck of the sinking ship, giving orders. Too bad he waited too long and missed the last lifeboat. Believe and sink… glub..glub…glub…

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