RHINO7 Franchise complaints include allegations of deceptive sales tactics, improper franchise disclosure, making improper earnings claims and financial representations, trying to keep prospective franchisees from talking to current franchisees, and representing themselves as franchisor employees.
(UnhappyFranchisee.Com) According to the the Rhino7 website:
“Franchisor brand growth (adding franchisees) is Rhino7’s primary focus. We grow existing franchisors by selling franchisees, and we help create new franchisors out of existing businesses.
“In both cases, we start by helping our clients to strengthen their brands and enhance their franchisee marketing systems. We then leverage our knowledge and experience within the franchise industry, providing full-service capabilities, and excellent follow-through and support for our franchisors.
“We do all of this with a level of honesty, integrity, and an all-in commitment to both you and your brand that you simply won’t find anywhere else.”
RHINO7 franchise clients include Go Yo! frozen yogurt franchise, the PRO Martial Arts franchise, and the USA Mobile Drug Testing (USAMDT) franchise opportunity.
An unhappy USA Mobile Drug Testing franchisee, who was sold a franchise by an aggressive Rhino7 salesman, submitted this complaint on theUSA MOBILE DRUG TESTING Franchise Complaints post:
Rhino 7… USAMDT [USA Mobile Drug Testing] contracts them to do the business development and sell territories.
John Cohen, co-owner of Rhino 7, is listed on the USAMDT org chart as the VP Franchise Sales. The email signatures and how they present themselves leads a prospect to believe they are all employees of USAMDT. Untrue. They are not. Broker firms like Frannet and Franchoice send prospects to Rhino 7 to close.
My broker emailed me a short summary of the franchise and the earnings potential that is listed in the FDD. The same BS listed in the one posted here but I didn’t get the actual FDD until I started working with Rhino 7. I now know that I didn’t get the entire FDD, such as the list of franchisees. That was conveniently left out. I told my broker with Frannet about my experience and she stopped selling the franchise.
Most of the franchisees had Chris Otter as their sales rep at Rhino 7. He would say ANYTHING to sell a franchise, including making various earnings claims. He reportedly told every franchisee he sold over his 2 year track record that he and his wife planned on buying a territory. Many franchisees complained to [USA Mobile Drug Testing CEO] Joe Strom about his tactics once they were in the network, Joe always said he’d look into it but never did anything about it.
Chris allegedly was let go in Oct. 2012. Chris wasn’t the only one that lied and made financial claims to prospects, Neil Weiss reportedly has as well.
They are really adamant with a prospect that the franchisees are too busy to take validation calls. It was like pulling teeth to get to talk to even one. They want you to listen to pre-recorded validation calls that are monitored and mediated by the Rhino 7 sales director at the time. Finally I found several through LinkedIn and scheduled appointments to talk with them. They were happy to talk but so many were so new they didn’t have much to say.
Owners, employees or clients of Rhino7 are welcome to provide clarification or rebuttal of these allegations below, or by emailing us.
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Tags: Rhino7, Rhino 7, franchise sales, franchise consulting, franchise broker, USAMDT, Doug Schadle, John J. Cohen, Chris Otter, Neil Weiss, Go Yo! frozen yogurt franchise, PRO Martial Arts franchise, USA Mobile Drug Testing franchise