LIBERTY TAX SERVICE Franchise Complaints
UnhappyFranchisee.com asked: Are LIBERTY TAX SERVICE Franchise Owners Happy? If you’re familiar
with the Liberty Tax franchise, please share a comment below.
Entrepreneur magazine has ranked the Liberty Tax Service franchise #3 behind McDonald’s & Subway. However, some commenters who claimed to be former Liberty Tax franchisees left stern warnings on the Franchise-chat forum.
This post was originally published
BostonTax wrote:
I’m a former Liberty Tax Franchisee
I hope you are ready for a little enlightenment! I held a successful Liberty Tax Franchise for 5 years until I decided to let the franchise agreement lapse. I did this for a few reasons:
1. The royalty fees were outrageous! 14% went to normal royalty while and ADDITIONAL 5% went for so called advertising royalties. The ad royalties were supposed to be put back into your local market to build the brand name. This was never done! All advertising in addition to the ad royalty I had to pay for because it did not fit into Liberty’s concept of advertising. I don’t know exactly what the concept was because our AD could not give an answer and the approved methods changed by the week.
2. Corporate was totally unresponsive to the needs of the franchisees. The AD system is designed to recruit anyone who can write a check for 100K. No other skills or ability required.
3. The minute you are behind in a royalty payment, they send you a notice to cure. After that, if you don’tpay, they try to terminate your franchise agreement.
4. Upon termination, Liberty enforces through legal proceeding a 2 year, 25 mile radis non compete clause that is in the franchise agreement. This is enforceable in the Eastern Division of the Federal District court, where, at least 2 Liberty friendly judges preside.
5. Liberty does not recognize chargebacks for bad debts as an adjustment for your royalty fees. All royalties are based on your gross, not your net collectable. This was an ongoing issue with them and the accounting department did not have the ability or the inclination to resolve!
My best advice is do not go with these guys, they are bad news. If you like to have people collect royalties and provide no support, then this is the franchise for you! It is very expensive to get into, the initial fee is around $32K just to buy the territory plus those pesky royalties. You can’t make money on this concept.Most of the surviving franchisees I’ve talked to in the last 2 years have experienced great difficulty not only in making a profit, but in the corporate support or lack thereof.Remember, 19% of your gross is getting kicked back to Liberty, which is excessive by any standards. Please do yourself a favor and call former franchisees ,those that are currently getting sued (they are very likely to talk, as I found out), and current ones to try to get the straight poop.
Barbara Green wrote:
I too was a Liberty Tax Franchisee and I agree with everything you said.
The only reason for purchasing any franchise is because the business model is a proven marketing success as evidenced by the profitable franchisees. That is why you pay a license fee of $25,000. Being profitable is not in the cards for a Liberty Tax franchisee. Liberty Tax’s market/ business model is aimed at individuals who have very simple tax returns, i.e one W-2 and standard deduction which is why they were very successful in Norfolk, Va. That market is full of military people with one w-2.
Liberty will sell anyone a franchise at any location, in any georgraphic area, even if there is not a chance in hell of the franchisee being successful.
At one time, I too owned a Liberty Tax Franchise for one tax season. It was only one season because of the behavior of the Regional Manager who called me on January 15th demanding and screaming “Why had I not generated 200 tax returns and that maybe this business was not for me. I was stunned and confused since employers are given until January 31st. to give w-2’s to employees. Apparently, he thought that I was in Norfolk, Va. where that is possible.
It only goes downhill from there. The bottom line is I lost all of my investment in this businees (approx. $80,000) because I closed it rather than becoming a victim of this unethical company. NOthing would make me happier than to be a part of a class action lawsuit.
WHAT DO YOU THINK? DO YOU OR HAVE YOU OWNED A LIBERTY TAX SERVICE FRANCHISE? ARE LIBERTY TAX SERVICE FRANCHISEES HAPPY? WHY OR WHY NOT?
.
Hello all, glad the tax season is over, I hope you all had a great season!!! Yesterday and particularly Sunday were busy, I hope you all made alot of money. It is likely YOU WERE more profitable to be on your own then with Screwitt! IF ANYONE IS READING THIS POST AND IS CONSIDERING BUYING A FRANCHISE, STAY AWAY FROM LIBERTY AND AVOID THE SAME NIGHTMARE THAT MOST OF US ENDURED!!!
Has anyone heard how the numbers for JTH look this season? I went by a couple of stores in the area on Monday, and they were dead. I have have visited several others and most say it has been a poor year, and not just Liberty, several others. I wonder if people are realizing $500-900 fees are outrageous for a 30-45 minute exercise.
I too hope this clown gets a good jail term, although I know that is probably unlikely. He is a scam artist, who for years has screwed everyone out of millions of $$.
I just feel sorry for all of the people who put very hard earned money into these and lost it all, which is a large percentage.
I have found the posts on this board interesting and entertaining, and see grains of truth here and there. But I have finally gotten tired of the dribble. Business success is based and knowledge and action. Either without the other is failure. The people on this board paid and got the knowledge from Liberty Tax, but apparently didn’t execute. Realize that most franchisees have had a great deal of success – most of the zees who fail – you pass by the store and don’t notice it because they haven’t built up their visibility – you visit local business and they have never heard of Liberty because the zee never did any local marketing, or didn’t do it well – you walk into their back room and see all the marketing/visibility items in their original packaging because the zee didn’t execute. You talk to their customers and hear about the horrible customer service – Annie was known for not returning calls and driving her customers to other, far-away LIberty offices to get off-season issues taken care of, she was only about the initial point of sale – and apparently you followed her off the bridge. The zees (Trisha) who say they failed because Liberty taught them to commit crimes are cartoonish – you remember the old saying, if someone told you to jump off a bridge what would you do? Apparently, all of you guys would be wet. Even if true, if someone at Liberty (Annie – who is being sued by Liberty) told you to commit a crime – have the integrity to say No, this is wrong. Not later blame someone for your ineptitude and inaction. Joining a franchise, any franchise, is not about sitting back and waiting for the money to roll in – like any small business owner, you have to work hard to build the business, and Liberty gave you the tools so you could focus your energy on the right things – you just failed at doing that.
Feel free to rip on me – I won’t be responding – but at night, when you’re alone with your own thoughts and not hiding behind a clever internet pseudonym, be honest with yourself and your failures – you will then have a chance to become a better person.
Have fun spreading your deception and wallowing in your self-pity. I’m am now tuning you out.
@ qctibs says
Your response smells like the typical “let me point the finger at someone else.” I am grateful for the people who are posting on this site because I would otherwise have bought a franchise. But due to the information, I dug deeper and realized that this is a path to bankruptcy. Also, your logic is flawed. If you are going to place all the blame and responsibility on the franchisee, then you have no use for a franchise.
Who else is hiding behind a clever internet pseudonym Mr. Guest whatever number you can come up with Hewitt:
You are so way off base on so many levels. Ex Franchisees with LTS all have different reasons why they are Ex franchisees. You cannot [ASSume] that people fail because they didn’t follow their so-called system, which is a joke.
I was one of the earlier franchisees and I can tell you point blank……I had way more knowledge of the tax business then anyone from LTS who was supposed to train me and give me the tools…..I have so many stories of this truth.
I was a successful zee. Successful. Get it??? Because of ME, not them. I realized very quickly, within the first year that there was NO MAGIC FORMULA to be successful. By then I was already locked into a 5 year contract. I did everything right. I left because I knew I could be much more successful on my own then paying them exorbitant royalties for nothing. I mean NOTHING except headaches.
I had very loyal customers who came back year after year and referred lots of family & friends to me. It was MY business, not theirs. They added nothing to the equation except major headaches.
If I had just done this on my own without ever signing on to LTS, I would have been very rich & successful today. But instead I took a chance with LTS and they have turned my world upside down and I have lost thousands with their f—– lawsuits.
You are an insider who has drunk the kool aid enough times to actually believe their bullshit. If you are so happy with LTS, then why bother posting on this site which is clearly not for you?? Because you insist on telling everyone how wrong they are and how wonderful that franchise is. Well good luck to you and I seriously hope you don’t lose your shirt too, which is definitely going to happen.
I left Liberty because I just wasn’t making money even though I “followed the system”. I sold out and decided to do just a few tax returns for family and close friends this year. As it turns out, people will find you if they like you and that has certainly happened to me. I had no rent to pay (did taxes in my home office), no royalties, no waivers, no marketing, no nothing. Just $200 for some software and people found me. I ended making more money profit this year than in 3 years combined in the Liberty system. Buyer beware – you don’t need Liberty to make money.
“You don’t need Liberty to make money” A truer statement is hard to find. The overall costs on being on your own are tremendously lower than the so-called Liberty System. Its still frightening how many people are continuing to be duped by Ali Screwitt and his forty thieves.
IF YOU ARE CONSIDERING BUYING A LIBERTY TAX FRANCHISE CONSIDER THIS: Several years ago the tax industry was VERY lucrative and having a tax office to serve the underserved market was very profitable. Things have CHANGED…in the past, there was the DEBT INDICATOR….in the past, there were REFUND ANTICIPATION LOANS…without these two things there are only two options 1. BECOME AN ENROLLED AGENT, CPA OR VERY SKILLED IN THE TAX CODE…so you can do compicated returns in high income areas. 2. HAVE AN OFFICE IN THE UNDERSERVED COMMUNITY, and compete with FREE locations like VITA and AARP etc. REMEMBER YOU CAN NOT GET THE UNDERSERVED the refund any faster then the FREE places, so other then telling them something like “were here all year etc.” you will not have an advantage over the FREE places….therefore you will not get clients without offering them a gimmick like a FIFTY DOLLAR BILL when they file with you…remember the DEBT INDICATOR? You don’t have that anymore and therefore, the LOSERS that you just gave your hard earned or BORROWED from Screwitt money at 12-19% interest will have something called a TAX INTERCEPT so the IRS will take the refunds to apply to CHILD SUPPORT etc.
THE TAX INDUSTRY IS DEAD–DON’T BELIEVE ME? JUST WAIT UNTIL EARNINGS ANNOUNCEMENTS FROM INTUIT, BLOCK AND LIBERTY….SAVE YOUR MONEY AND OPEN UP A DONUT SHOP!
Yes qctibs, I will rip you. Not personally, but professionally. I have been in marketing and sales all of my life. If you look at my posts, I have worked for every size company and have more recently done small business consulting. In small business, every dollar of margin is important. The problem with Liberty is that you are forking over serious franchise fees that provide no additional revenue or resulting margin. So hence you are giving up 19% of your revenue and getting nothing for it. There are very few businesses in mature markets that can stay afloat with that kind of money going out for nothing. It is that simple. i also doubt you can disagree with that statement. There are good franchises, and good franchise opportunities. But the franchise, like anything you give up your revenue for, must provide some value. You kept mentioning the Zee didn’t advertise didn’t get their name out, didn’t make their locations visible, etc. When you are saddled with giving your franchisor 19% off the top from every dollar, your marketing $$ shrink considerably. Your comment would be they were under-capitalized. If you look at LT’s website, their recommendations are totally misleading. You are very wrong on this one. It is a loser.
If you are going to buy a donut shop, make sure it’s not Dunkin because the cost to purchase one is several hundred thousand dollars and they are being sued.
Sorry Mike but the tax industry is not dead. You are right about what has to happen to stay in the industry, but it’s not dead. Get the customers and keep the cost down and make money from January through April. Stay away from the debt. Cash and carry, is the way to go.
Finished up 54%, so not sure what you guy are complaining about. Yes, some of you should own donut shops and flip burgers…
guest 4444: what did you do to get 54%? under 500 returns or over?
Where I am in my area, everyone is down. So it is an analomy that Guest4444, is spouting. It could be he may have several stores and one of them is up 54%. I am down, and so are most of the zee’s in my area. Now, what part of the business am I down, EIC people who did not come in but did online, so not to have to prove up the residency of their children. The only month I have been down was February, where the RAL people did not come in. I don’t think this industry is down but the “fast cash” portion is gone, but not tax service or taking people who are tired of getting letter from the IRS along with penalties and fee. As were well aware, that is not LTS main group but the previous who are opting for free or online, until the get their letter and are hit hard for refund fraud.
qctibs is John Hewitt so pay him no mind. All that he said does not make any sense.
What I do notice is constant focus on telling people their failure is because they don’t spend more money and more time finding their own customers. This organization should develop some advertising the company pays for. That would help reinforce the time and money being spent by the stores.
90% of zees in my area were up. My 3 store were up 54%, one was up 86%. I happen to know the 10% who were down. They are either people that want to sell whose heart is not in it, or people that will be closing and had no business owning any type of business. Quit your crying if you are failing and look at yourself in the mirror.
It’s up in my area too but not by large percentages. 90% up? Don’t believe it. It’s up from hard work. No help from the company.
Tax season is over so now it’s time for Liberty to get back to it’s main business “selling franchises”. So you can expect more chatter on this site
from quest like Guest 4444. Up 54% but dosen’t provide any relevant information. Why not provide us with where your stores are located?
As guest442 stated it your successful with this company it’s in spite of them not
because of them.
The tax industry is more regulated today then ever before. If you are a tax professional you do not need Liberty. The amount of money you use in purchasing and meeting their marketing requirements would be better serviced promoting yourself.
Bill you are ABSOLUTELY right,
It is time for the Liberty SALES/PROPOGANDA machine to roll on out. AS FOR ANY LIBERTY TAX TO BE UP 86% ONLY means that they did VERY VERY VERY few returns last year, probably less than 75 returns. REMEMBER YOU can’t take percentages to the bank and percentages don’t pay the bill. EARNINGS RELEASES WILL BE SOON ENOUGH. THE FASTEST DECLINING EVER WILL SHARE the results and all of these morons that say they are up X% are only the VERY RARE exception to the RULE..
Up 54% and 86% and still losing money. Post your # of returns, average fee for all of us to see. I’m highly interested is seeing this. I can’t imagine how horrible last year must have been.
Liberty is a losing franchise, do not invest your money in this company. Read the hundreds of comments on this site and all over the internet.
Not only is LTS a LOSING franchise, but they treat their franchisees like dirt. I hope they go down the drain asap. They deserve nothing less. A horrendous experience from start to finish.
Anyone out there reading these posts: Save your money and invest in yourself. The headaches and heartaches you will save will be amazing.
The CEO needs to burn in hell. They are all SHARKS and will eat you alive.
If a franchisee is really up 54% and 86% and are doing so well and making money – you have to ask yourself, why would they be on this site in the first place? I would bet a person making such a claim is flat out lying and/or intentionally spreading misinformation. There is no other motivation for them to be on this site IMHO.
It seems to me that there is a book out there entitled “How to Lie With Statistics” It appears that Guest4444 seems to be quite aware of that. Again, quoting percentage increases does not actually tell you real dollars. For example, I did 4 tax returns last year and did 6 this year. That equals a whopping 50% increase! Its these kinds of number manipulations that makes you start to see how everyone starts to believe their own BS. This is really the Liberty system. Drink the Kool-Aid. Keep believing in the pipe dream. You’ll make money. The check is in the mail….
Yup, some zee’s were up and most were down all over. I mean, I could be up 86% in a new territory, because nothing was produced last year.
The money is in the tax business, however only Hewitt get’s the bulk of the money along with employee’s and leasor’s, nothing for the zee except more borrowed money from Hewitt and more money out of your home, or better yet, work two other job’s just to pay to keep you a float until the next tax season, because that one will be better than the last. So far, the tax business is going down since banks are not allowing anyone to charge any fee they feel is in their best interest.
At least, I don’t owe anything to Hewitt but the last bit of my royalty, so between now and January start thinking……..What to do?
You guys are too funny. You hate it when someone reports they are doing well because it make you realize you are the problem and can’t blame anyone else for your failures. My net fees were up 86% from $98k to $184k in one office. Yes, i profited about $60k from that office. 1/3 of franchisees are doing real well, 1/3 are breaking even but growing and the bottom 1/3 if failing. Let me guess where you guys fit in? Do everyone a favor and just close down and stop crying already.
Sorry, Guest 4444, but I don’t believe you. Let’s go with your $184K in net fees. If you did 1,000 returns (and almost no Liberty offices do this much), then you’re getting $184K net. Back out 19% royalty + adv fee, and that would mean your gross fees were $227K or $227 per return.
Your gross per return in 2012 was $121K assuming 19% royalty + adv fee again. Let’s just assume (for your benefit) that you had a 10% price increase this year and you only charged $204 per return last year. That means you had 592 clients last year ($121K/$204). So your client count increased 69% this year from 592 to 1,000. Even if you retained 100% of your clients (again, for your benefit), you’d still have to come up with 408 new clients this year. Not…gonna…happen.
And if you retained 80% of your 2012 clients, you’d have to come up with 525 new clients this year.
Same guy but different aliases. I could care less anymore what he says. He’s only trying to get a “rise” out of us ex-franchisees, but I don’t care about him at all.
The main thing is that I am out of that hellhole and so much better off. A nightmare of an experience and this ^^guy is too stupid to know what’s about to happen to him.
As far as he’s concerned, we’re all better off if we ignore him completely.
I have turned MANY prospective franchisees away from signing on with these rip-off artists and that’s my biggest joy and satisfaction. My next biggest joy and satisfaction will be when LTS is shutdown and JTH is led away in handcuffs.
Thank you all for your valuable information. If I open a Mom and Pop store, then how many clients could a expect the first year? Assume that the store is in a big city on a big street. How many clients would the presence of the store alone (without advertising) generate? Also, just for information, how many clients should I expect as a first year Liberty Franchisee?
Goon4444,
I love your statistics, 1/3 of of zees breaking even, bottom 1/3 failing that means 2/3 of Liberty offices SUCK!! Can’t wait until the EARNINGS REPORT!! I bet SCREWITT loves your analysis!!! THANKS FOR SUPPORTING OUR CAUSE!!! REMEMBER IF YOU ARE READING THIS AND ARE CONSIDERING OPENING A LIBERTY OFFICE, WHICH 1/3 WILL YOU BE?
I thought Guest4444 with all his money would be willing to purchase my territory! He has enough profit to get it! Plus has money to spare.
Opening up your own store you should expect around 200-300 tax returns. This is assuming that you are in a busy enough area with the right amount of targeted clients that are willing to refer their friends and relatives. Using the Liberty system, you can expect about the same number of customers but have spent a lot more money in “marketing” and royalties. The best marketing strategy is not to get help from liberty.
So HRB and Turbo Tax reported a very disappointing season.
Wait until you guys find out that Liberty Tax continued to grow and continues to gain market share. Who will you blame then for your failures?
You don’t believe my numbers, maybe you will believe in audited financial statements.
Actually, I am sure you will say the books are cooked or something insane that will make you feel better.
How many territories are you going to buy with your profit? It ain’t right that you have that much profit because you must take your money and put into John’s pocket, because Liberty is all about John not about taxes.
Guest4444,
Liberty might get 2% to 3% U.S. retail return growth from 9% growth in number of locations. Basically, returns grow for Corporate, but *returns per location* (what a franchisee wants to grow) actually shrink.
Corporate likes it, franchisees suffer. That’s Liberty’s churn and burn model and that’s why we’re here and commenting on this site.
Guest4444
Question for you
IRS was down 2%
Turbo tax was up 2%
HRB was down 1%
Both of those numbers are better than IRS figures
What this means is that of the total filed returns for tax season both turbo tax and HRB did a higher percentage of them than they did las year.
This means that they increased market share (percentage of total returns filed prepared by these two companies was higher than they were last year)
What that means is that there were fewer returns available for the other tax businesses
What this means is that someone lost market share on a diminished total filing season
Who is gonna be? Jtx? Liberty? Mom and pop?
Lets look at it another way
Liberty did 2.2 million tax returns last year
There were 4138 offices
That is 525 returns per office
Now some did great and maybe did 1500 but that cuts into the others
Bottom line if you average it out realistically you can’t expect more than 450 or so paid returns after the free ones and accounting for the very successful offices (you being one of them with three offices)
Now compare this to HRB
H&R block had 11000 offices in the us and prepared about 18 million returns
That is about 1600 returns per office
Which do you think is a better investment?
Now with the figures that we have so far we know that HRB did a higher percentage of total filed returns and turbo tax did a higher percentage of total filed returns who do you think is going to be the big loser?
I would love to hear your analysis of this so if you could kindly answer with factual industry information and insight without calling names or degrading others hard work it would be most kindly appreciated
It’s a waste of time to compare HR Block and Turbo Tax to Liberty. You can’t really get a HR Block office and Turbo Tax is bigger than all. Total industry is changing. Jackson Hewitt must be disappearing. No reference to them at all. Moms and pops showing up everywhere. Need to be a genius to get 400 to 500 returns. By the way, all my local HR Block offices will be closed from May 1st until next season. Looks like saving money. Texas Tea – agree open up and expect 100 to 200, not more than 300 returns.
Actually HRB and turbotax are roughly the same size (not intuit just the turbotax side)
About 24 million TT users last year
About 22 million HRB customers (digital and retail)
Greg,
HRB assisted returns were down 3% for all of tax season. Turbo Tax was up 2%. The IRS was down as of the 12th but most likely was flat for the whole tax season as the last 4 days were busier than normal. Therefore, HRB lost market share and Turbo tax for all that talk about DIY barely has been up the the last 2 tax seasons. Liberty has not released but everyone knows they are likely to be up in the double digits as they usually are.
As far as you math it makes no sense. You want to subtract the top offices and then average out the bottom offices made up of Mike, Bill and the other guys on this site. I am sure there are some horrible offices out there just like there are some horribly run businesses everywhere.
As far as having an HRB office or Liberty Tax, you and I all had the option to buy an existing HRB office and pay the 30% royalties they charge or buy an office from the bankrupt Jackson Hewitt. I chose to build my office from scratch by buying a Liberty Tax territory and I am happy with my decision. Apparently, you guys failed at running your offices and now do nothing but post here all day trying to blame the whole world for your failures.
I HAVE THE WORSE AD/RD IN THE ENTIRE LIBERTY TAX SYSTEM, NEITHER ONE ARE AVAILABLE TO HELP,. WHY ARE THEY GETTING ANY PORTION OF MY MONEY IS A MYSTERY TO ME BECAUSE THEY HAVE DONE ABSOLUTELY NOTHING TO HELP. LIBERTY NEEDS TO BE SUED FOR ALL THE ROYALITIES, CHARGES AND OTHER BS THEY COME UP WITH TO KEEP YOU IN THE HOLE….FIRE ALL AD/RD, THEY ARE USELESS
I asked for facts and you responded with inaccurate information
You conveniently left out that HRB online was up 10.4%
That is part of market share for HRB
You also left out the fact that DIY digital per IRS was up 2%
That is part of marketshare
You also rounded up the assisted loss for for HRB
You cherry picked
Total clients served by HRB was down .9%
You and I both know there is no way liberty is going to show double digit gain
I asked you for facts and you couldn’t do it
You rounded numbers and made up others to your benefit
And then you slammed others people again and didn’t adress the fact that HRB did indeed gain market share
Sorry now I know your numbers are fictional as well
Who cares whether they are up. If you’re looking at your empty bank account or your increasing loans only concern is what happened in your store. Ask your banker if 12 to 18% interest makes sense. Banker looked at me and asked what’s the purpose of 12% interest? After that conversation the banker declined a loan. The banks interest rate is 4 to 6%.
I’m going back to the banker, just to see if he has the guts to just loosen up his tie and go ahead and call me stupid.
Guest2, my banker said that the loans from corporate are good because banks are doing any unsecured loans these days.
Greg, who cares about HRB online gaining market share from Turbo Tax. I am not in the online tax business, are you?
Yes i rounded the percentage HRB is down. They are down 2.8% and i rounded to 3%. Wow i am such a liar. Pretty ridiculous.
So lets see, you have a loan with Hewitt? Now why would you need that? Your crazy successful right?
And you talked to your banker about the loan right? And your banker said it was a good loan? So a liberty franchise doesn’t have any value? Because that can be the security. It’s called a franchise equity line of credit…or business equity line of credit.
Now to your numbers…..you pooped the idea of dividing the number of returns prepared by liberty by the number of stores. I take that to mean you are much higher than that figure. So lets say you were double those numbers because you are so successful. So that puts you at 1100 ish returns per office last year and you say you we’re up 54%?
And your total lack of understanding of the term market share
If DIY software based returns per IRS were up 2% and total filings were down 2% this means that there were significantly fewer returns available for paid preparers to do.
Total returns= market
Percentage that used a company’s product = market share
So IRS states that 2% more tax filers this year opted for software based self prepared returns vs a paid preparer. And total filings were down 2% that is called a smaller market.
I think it’s useless doesn’t really matter
I’ve been in this business for 19 years
And yes, your numbers are wrong
Your irs figures are not accurate
And that rounding you did when broken down equates to about 5% of liberty’s total returns. Yea that’s a pretty big rounding
You sir are a liar
Your information is incorrect
Your statistics are incorrect
You bank with a banker that believes a 12% interest loan is a good think when bank rates are at 4%?
And you have one of these loans or you wouldn’t have brought this up with your banker. And if your crazy succesful you wouldn’t need one,
Yes you are indeed a liar
Greg:
AWESOME.
DISGUSTED post from April 26th:
I would advise you to contact Jerry Arrington with the IRS. The phone # has been posted on this site a few times. If you cannot find it, contact the Admin. of this website and they can get the phone# for you. Tell Mr. Arrington of your experience with LTS and your so-called Ad/RD’s and they will be very interested to hear what you have to say.
Greg: you got it right. Lying with statistics is equal to drinking the Kool Aid of Hewitt and Liberty. Most professionals in my area were down, whether they were Franchised or Mom and Pop. The market is shrinking due to on line tax preparation and the elimination of the RAL’s. Looks like someones( Liberty’s) business model took a free fall.
Our “Top Gun’s” in my area were down, so they are no longer “Top Gun’s” – Yee Haw!!! Well at least one may not be…..Guest4444 is the only lucky one and must be a new Top Gun. Another Top Gun in another area is down by a lot and is not very happy with the amount of totally discounted loser account’s they ended up with plus all the free amendment’s….A lot less than last year, down about 20%, so Guest 4444 must be the luckiest Liberty franchisee out there. Congrats!!
So when the numbers come out and it turns out Liberty was up in returns and net fees, will you guys admit you are wrong or will just say the “books must be cooked”? You guys are too predictable. Just because you are failures, don’t blame the system so you can feel better about your failings…. Take responsibility for your performance.
No matter what, Liberty will be up overall because of the new offices. But most franchisee’s are down in numbers and money from last year, which was a semi bad year, so if you look at the numbers from the previous year, most office are really down! Except for Guest4444. At least the down turn has not affected your office.