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JAN-PRO Franchise Complaints

JAN-PRO Franchise Complaints.
Janitorial franchises like Jani-King, Coverall and Jan-Pro are quite controversial, with detractors warning that franchisees are really just buying low paying jobs… or worse.  UnhappyFranchisee.com asked:  Is the JAN-PRO Franchise a Scam?We are not Jan-Pro

Here are some of the comments we received:

N LYNN wrote:

“We have an account we no longer wish to service – it doesn’t pay enough for all the work required.

“We gave them notice that we would no longer be working that account, but they say we can’t quit it until they find someone to fill it. I don’t think they are trying very hard. “

Jeff wrote:

“These guys underbid all the competition, so low that no one can make any money. If you buy a franchise from Janpro, read their contract before anything. Don’t gave them any money until you read the contract. You can Google them and read anything on Ripoff report to see what their former franchise people have to say about Janpro. I agree, they pay so low there is no way you can hire anybody, so low you will have to hire illegal immigrants to work for nothing because you can pay enough for the minimum wage because they bid so low onthe job and suckered you to buy the account because the cleaning is getting done for nothing…. Search and research if this business is for you, it is not a 100K business like you think, it takes a lot of work to earn that.”

Patty wrote:

“Beware, Beware, Beware!!!!!!!!! Jan Pro franchise is a huge rip off. The business tactics they use are very deceitful. They lie to you to get you to buy into the business and AFTER you have given your money to them you find out the truth. You will not make money unless you work 24 hours a day and do all the work yourself. Find an ongoing lawsuit and join in if you can or start your own lawsuit against them to get your money back.”

Jerry wrote:

“I to got rippedoff by jan-pro. They got me accounts that payed so low that I was making less than minimum wage. Since I posted my Phone number on another site I have been geting Tons of calls from people all over the country. I cant believe how many people from all over the country have called me. I even received a call from Canada. It’s really sad how jan-pro keeps ripping off so many people and so many families. What is really sad is when they ripoff single Moms. Now many of us from all over the country are getting together and we are taking legal action. I’m now a member of a National Class Action Lawsuit.”

ARE YOU FAMILIAR WITH THE JAN-PRO FRANCHISE?  PLEASE SHARE YOUR THOUGHTS & EXPERIENCES – GOOD OR BAD – BELOW.





READ MORE ON JAN-PRO:

JAN-PRO: Is Jan-Pro a Great Franchise Opportunity?

JAN-PRO: Is JAN-PRO Franchise a Scam?

JAN-PRO UnhappyFranchisee.com Responds to Jan-Pro Threat

JAN-PRO Threatens UnhappyFranchisee.com

JAN-PRO: Janitorial Franchise Warning

723 thoughts on “JAN-PRO Franchise Complaints

  • SEIU: Putting another campaign together like your highly succesful “Janitors for Justice” ? I’m fine with that, BRING IT ON!!!!!!

    Again, your arrogance is showing, don’t wait too long though, New leadership at SEIU means changes coming! If “liz and her disgruntled band of drunks” don’t win, NO MORE MONEY!!!!!

  • What did it take to the get Boston medical firm to drop Jani-King?

    1 press release. 1 protest of the CEO at his swanky cocktail party. And the sight of 1 news crew… and it was Game Over for Jani-King.

    You really think your clients are willing to hurt their business just to keep you cleaning their toilets? I guarantee you I could get any client to drop you in 72 hours.

    What’s it take to get a news crew from the liberal media to show up at a business? 1 phone call. We can even schedule our picket to accomodate their schedule. How long must we picket to get enough b-roll and an interview on the evening news? 5-10 minutes max. Even on private property we can be in and out before they know what happened.

    Indianapolis, aye? Great news town, Indianapolis.

  • SEIU:; Hasn’t your nose been bloodied enough in Indy. BRING IT ON!!!!

  • SEIU: Surprised your making such “bold” threats. I mean didn’t you get the recent memorandum? I figured you’d be calling 1st amendment and apologizing for your continued lying knowing full well that the money pit known as “Liz and her just plain drunk, nervous as hell, suicidal, not so merry band of attorneys” just got notified that the well is running dry.

    Lots of pressue on them, wouldn’t want to be in those shoes. Well, Liz will be ok, she’ll blame it on not enough “test cases”, 1st amendment didn’t find the right kind of owner/operators that we needed to make it happen, she’ll do more interviews and find more strippers to represent.

    Now SEIU, I see you have a new imaginary friend, “Todoro”. Does he bite? Is he a Lap Dog? Is he a monkey? SEIU, your threats are worthless, when you grow up and want to come and play in my backyard, BRING more than just yourself. I’ve chewed pieces of meat tougher than you and still woke up the next morning and took a nice BM!!!!!

  • Jerry writes: “when you grow up and want to come and play in my backyard”

    Thanks, but I’d rather be a fireplug in Denver than Mayor of Cornpone, Indiana.

    Jerry writes: “I’ve chewed pieces of meat tougher than you and still woke up the next morning and took a nice BM!!!!!”

    Eeee-wwww… Congrats, Jerry. You’ve successfully alienated anyone who might have thought you had one iota of credibility…or class.

  • SEIU: Just wanted to make sure that unlike your “girls” that you scared into thinking the SEIU was some big tough organization, just wanted to remind them that as weak kneed as Bego is, he still kicked your ass. I’m no Bego, I don’t fight fair, I don’t wait things out, I come after you, your momma, your momma’s momma and any other so called friend you think you have. I don’t play games when money is concerned. You want to come into my backyard and attempt to PLAY with ME, BRING IT ON!!!!!!!!

    Now, who cares about “class” when you have personally attacked multiple areas of the country with your insults, black people, white people, red, white and blue people, conservatives, christians, small children, dogs, cats, mice, food from the south, soul food, corn and other vegetables. Only things you seem to like are, monkeys, attorneys, 1st amendment, lawsuits, TELEMUNDO, Sonia Sotomyer, Illegal aliens, Progressives,Karl Marx, Lenin, Stalin, Castro, Hugo Chavez, Jimmy Carter, Al Gore and Nancy Pelosi.

    Now when you talk about WHATS NEXT? you make threats that are so weak that even Bego laughed at you. However, when I talk about WHATS NEXT!!!! it is simply about the thirty thousand owner/operators currently working in the system on a nightly basis all over the United States.

    You and your supposed Champion and HERO, 1st amendment don’t seem to care about them…. So lets see here:

    You care about people who didn’t do things the right way, these are the people like 1st amendment who didn’t do the following:

    a) Didn’t Read and/or couldn’t understand the FDD, did no seek out adivice, counsel, 2nd opinion, phone a friend or find the local SEIU office for advice.
    b) Didn’t go through training, didn’t want to go through training but did but didn’t listen.
    c) Turned down multiple opportunities for contracts, then decided to take contracts, but because they didn’t bother reading Policy and Procedures, didn’t manage the customer properly, didn’t communicate properly, didn’t follow up or through properly and as a result was asked to be removed from the facility by the customer.
    d) After being aggressive, acting like a common thug, after making threats, after threatening lawsuits, finally turns in the key for the above mentioned customer after being told he would be fined 500.00 per day for each day keys weren’t turned in.

    These types of people listed above in your opinion should be “rewarded” for their lack of effort, for their lack of care and concern, for not handling the customer, for acting as common thugs, for not following the contract as stipulated.

    Now: Here’s the thirty thousand that are doing the following:

    a) Have read and understood the FDD or sought counsel in regards to it.
    b) Show up every night all over the United States and perform outstanding service to a variety/types of customers that range from Hospitals, Colleges/Universites, Factories, Distribution Centers, Logistics Companies, Schools, Day Cares, Banks etc……
    c) Take care of the customer like no one else does
    d) Utilizes the latest technology in cleaning, microfiber cleaning towels, microfiber dusters, dustmops, mops, GREEN rated cleaning chemicals, HEPA filtered backpack vacuums to make the Indoor Environment Safer and Cleaner
    e) Get monies in a timely fashion
    f) Grow their businesses to as large or keep it as small as they want
    g) Make sure that above all else, the CUSTOMER is KING!!!!

    These types of people, you don’t care about. WHY? because they are the Majority of owner/operators out there, they have followed and done things properly, they make money, they put kids through school, they buy new homes, they buy new cars, they have a better life because of their investment in any of the “big 3”.

    REALLY! You call 1st amendment a HERO and these people are SCUM in your book. Wow, thank GOD I don’t subscribe to your reading lists. You are nothing but a disgusting human being. You want to PROFIT off of other peoples misery whether real or imagined and YOU don’t care about the people that are handling and doing things the RIGHT WAY, EVERYDAY!

    1st amendment is no HERO, he a glorified GOLD DIGGER and FAME whore!! You are simply a Liar, a Cheat, a Fool and a UNION GOON!!!

  • Jerry wrote: “I’ve chewed pieces of meat tougher than you and still woke up the next morning and took a nice BM!!!!!”

    Nice try burying your own comments with a page long diatribe.
    Don’t bother, BM-boy.
    Nobody’s reading your immature vulgarities and schoolyard bullying.

  • SEIU: You do.

    Isn’t it funny how we’ve gone from the “GREATEST GENERATION” to the “BLAME EVERYONE GENERATION”.

    1st amendment is a “FAME WHORE” yet SEIU considers him a HERO. NUFF SAID!!!!

  • Perhaps some of you can address some specific questions about Jan-Pro.

    How many different Jan-Pro Master franchisees are there in the U.S.?

    Which specific Master franchisees have the worst reputations? Which have the most complaints against them, either in lawsuits or on the internet from franchisees?

    Are there any with good reputations and no franchisee complaints?

    If there are any good ones, do they put pressure on the bad ones to clean up their acts and stop damaging the brand, or are they all doing business the same way.

    Thank you for any insights you can share for those considering a franchise.

  • 1st Amendment

    There is so many lawsuits and complaints against coverall and other cleaning franchisors all over the country. I suggest that you don’t buy a cleaning franchise with anybody. I have talked to people who bought from different cleaning franchisors and I hear the same horror stories from everybody. When I used to go and buy my cleaning supplies to my local janitorial supply store I would always meet people from different cleaning franchisors and it was always the same story on how cleaning franchisors were ripping them off.

    If you look all over the internet you will see so many complaints. Save your money and don’t bbuy these fake cleaning franchises because after you pay them all that money you still don’t own NOTHING

  • Ang: Obviously, you are going to hear both sides of the story. Here’s some answers to your questions vs. the “babble” that you got from 1st amendment:

    1. Yes, there are good “masters” in all three companies in question. One of the sure fire ways to “find” the good ones are to actually interview them. When you go to the presentation, ask them specific questions such as the following:

    a) How long have they been in the commercial cleaning business
    b) What is the experience level of the Operations Manager, Sales Manager
    c) How many owner/operators do they have that have actually increased their business during their time there. Then have them show you the names specifically on the FDD so you can verify.
    d) Ask him how many of his current owner/operators have recommended other owner/operators to him. Again ask for names specifically and contact information.
    e) Ask him how long is the average “wait time” from time training/testing till getting package filled.

    If any master for any “owner/operator” system won’t answer these simple questions and give you verifiable information, DONT BUY!!!!!!!!!

    YOU ARE AN INVESTOR IN THIER BUSINESS!!!! Make them earn your money, your time and your loyalty.

  • 1st amendment: Did you take your wife out for dinner? Did you tell her that soon you will have to start paying all of the attorneys fees yourself? Did you tell her that she needed to get at least two more jobs so you can continue your FAME WHORE profile? Did SEIU call you and apologize and call you the GREATEST AMERICAN HERO since Robert (KKK) Byrd and the distiguished murdering drunk from MA Teddy Kennedy.

    Just checking in, please understand, that when you lose it all, I will still “talk” to you.

  • I can answer this questions because after all I am insider:

    a) How long have they been in the commercial cleaning business

    Most of the masters do not have experience in the industry. If you look at he Jan-Pro website they want sales,and seasoned managers (whatever that means) If you can put your signature on a healthy check (quarter of a million and up) you are on board. Sell, sell and sell franchises baby!

    b) What is the experience level of the Operations Manager, Sales Manager

    Operations manager is under master franchisor’s payroll, sales manager is the master franchisor.

    c) How many owner/operators do they have that have actually increased their
    business during their time there. Then have them show you the names
    specifically on the FDD so you can verify.

    Depends on the state, it can be a minimum of 10 or all of the franchisees. The will show you the only and I mean the only ones how are running a true business about 2% of the franchisees.

    d) Ask him how many of his current owner/operators have recommended other
    owner/operators to him. Again ask for names specifically and contact
    information.

    Refer to the previous 2%

    e) Ask him how long is the average “wait time” from time training/testing till
    getting package filled.

    Training is done right away since the only thing you do is watch videos, and more videos. After all of the extensive training you are ready to start the real training in somebody else’s account. Please do not forget that you paid $5000 for nothing (regardless the franchise level you buy that is the base). The filling time is very clear in the FDD agreement, however, they will try kind very nice words like good sell person until you refuse an account. Jan-Pro will be very nice and well spoken to you as a “business owner of nothing” especially if you are financing the franchise fee since master will get an extra 10% on that financing.

    In conclusion:

    If you are looking for a part time or full time janitorial job with a fee in the thousands, go ahead and purchase a “franchise”. Otherwise, as a business investor you are better off looking somewhere else.

  • Felix: You forgot to tell him how long you’ve been an owner/operator and the fact you’ve made your original investment back multiple times over and yet you’re still bitchy!!!!

  • 1st Amendment

    To jerry who works for jan-pro and lied twice by going back on his word.

    When people are making less than minimum wage after paying Thousands of Dollars and you had to work your but off that is not making your original investment back. If you asked Warren Buffet or Bill Gates or any Business School Professor they would tell you that this is a modified Ponzi Scheme and they would laugh at your ridiculous statement about making your money back. You don’t get your money back when you make less than minimum wage. You just can’t stop being deceptive can you.

  • 1st Amendment

    If you have been ripped-off by jan-pro or any other fake cleaning franchisor you can file complaints with the following agencies.

    1. Federal Trade comission http://www.Ftc.Gov

    2. Atorney General http://www.justice.gov/ag/

    3. Another goverment agency that goes after Fraud http://www.stopfraud.Gov

    4. There is also ongoing class actions against these cleaning franchisors. If you would like more information on this you can get my contact information by going to complaintsboard.com you will find my number and e-mail adress there

  • 1st amendment: Oh you are such a superior business man. Let’s see if I can make this as simple as possible that hopefully you can at least follow along.

    Felix invested 5K (I’m just saying that, it may be more, may be less)

    Felix for his 5k got 750.00 /month in business guaranteed for at least one year.

    Gross Revenue: 9000.00 (750 X 12)

    Jan-Pro expense: 1800.00 (20% of 9000.00)

    Gross Profit: 7200.00

    Now, I’m assuming he got the starter kit, which of course he can utilize on other jobs, lets say that he uses 3% of gross on chemicals, misc. equipment etc….

    Gross Profit: 7200.00
    3% expense: 270.00
    12% gen. expense: 1080.00 (includes gas, taxes,misc. exp etc.)

    Net Profit: $5850.00

    Now, I know its hard to “fathom’ because you weren’t able to keep your account, actually your business going for more than one year. But in my book, even in the worst case scenario, I’ve made money in my first year of working with Jan-Pro. Now Felix, (per his own words) has been with Jan-Pro for over 4 Years. Now even if he hasn’t done one other building other than the original. He has recovered his investment multiple times over.

    HENCE, You “FAME WHORE” is exactly why their were NO DAMAGES awarded in the “aiwah” case. NO HARM COULD BE PROVEN!!!!!!!!!

    The only one being “DECEPTIVE” is your continual BLAME someone else because I FAILED and it COULDNT BE MY FAULT!!!!!

  • 1st amendment: Are YOU still PIMPING your attorneys? I would have thought by now, you would have received your phone call from “Liz and her disgruntled, drunk, suicidal, depressed, over paid, underperforming band of attorneys”. Obviously, it will be coming soon.

    Did you take your wife out for dinner? Have you told her in order to keep your “position” as the FAME WHORE of the internet that she needs to get at least two more jobs so you can continue to pay your California based attorney since SEIU(not that one, the other one) has pulled the plug on the illegal use of UNION DUES to fund this “class action” suit of which you are “The Lead Plantiff in the Class Action Lawsuit against Jan-Pro”.

  • 1st Amendment

    To anybody looking at buying a fake cleaning franchise. If you buy a fake cleaning franchise this is the kind of management that you will have to deal with. Do you want to get insulted, do you want your wife to get insulted by some jan-pro manager. At my local jan-pro office there was a manager that did insult a mans wife and things came close to getting very ugly. Do you need this in your life. Of course not. Save your money and all of these headaches.

  • 1st Amendment

    If you have been ripped-off by jan-pro or any other fake cleaning franchisor you can file complaints with the following agencies.

    1. Federal Trade commission http://www.Ftc.Gov

    2. Attorney General http://www.justice.gov/ag/

    3. Another government agency that goes after Fraud http://www.stopfraud.Gov

    4. There is also ongoing class actions against these cleaning franchisors. If you would like more information on this you can get my contact information by going to complaintsboard.com you will find my number and e-mail address there

  • 1st Amendment

    To jerry who works for a cleaning franchisor and twice went back on his word he isn’t a man and who will also insult women and your wife.

    I know people who have invested anywere from $5,000 Dollars up to $25,000 Dollars. Jan-pro has underbid there accounts so low that they were making less than minimum wage. If they underbid your accounts so low and you only make $5.00 Dollars an hour you are loosing $3.00 Dollars every hour because you could have been working at Mc Donalds making more money and you wouldn’t have to go kick someones ass for insulting your wife. You would also still have your life savings in the bank.

    Any economics high school teacher can tell you that $8.00 Dollars an hour is more than $5.00 Dollars an hour.

    For every hour you work instead of making money you are loosing money.

    To Bernie Madoff I mean jerry who works for jan-pro in Indiana you need to stop being so Deceptive. If you look at our class action Lawsuit and at all the other lawsuits you will notice how everybody says the same thing about jan-pro and there Deceptice and Fraud scam.

  • 1st Amendment

    If you have been ripped-off by jan-pro or any other fake cleaning franchisor you can file complaints with the following agencies.

    1. Federal Trade commission http://www.Ftc.Gov

    2. Attorney General http://www.justice.gov/ag/

    3. Another government agency that goes after Fraud http://www.stopfraud.Gov

    4. There is also ongoing class actions against these cleaning franchisors. If you would like more information on this you can get my contact information by going to complaintsboard.com you will find my number and e-mail address there

  • 1st amendment: I never insulted your wife. I in fact told you that you needed to take her out for a nice dinner before you informed her that you were going to need her to take on extra jobs in order to pay for your obsession and your need to be the FAME WHORE that you are. How is that insulting your wife by me?

    If I were her, I would divorce your ASS!!!! For making her go through all of this, day after day, she has to listen to the phone ring, meanwhile your on the internet, bills are piling up. You’re still out on the street corner and trying to pick up a “brokers license”.

    I’m just saying……..

  • 1st amendment: Now I’m sorry you are back to your FAME WHORE posting and doing your cut and paste and multiple posting routine again. But you keep claiming that your job was lower than minimum wage. Wasn’t that the same claim that “aiwah” and his “crew” had? I’m sorry what did the jury say in regards to that ? NO PROOF OF HARM!!!!! Now what had to be done is as follows:

    Minimum wage I think is $7.25 per hour now thanks to SEIU and the “idiots” that cower to them in Congress.

    So. 7.25 per hour is minimum wage in the “real world”. How most cleaning companies “bid” is based from a low of $12.00 per hour for a traditional based cleaning company to a high of $18.00 per hour for franchising cleaning companies. Though most, including Jan-Pro is closer to a $15.00 per hour rate.

    So Jan-Pro takes 20% that still comes out to $12.00 per hour. I’m sorry, even in Indiana, Florida, Texas, MA and CA I believe 12 is still more than 7!!!!!!

    1st amendment, you’re going to lose, you’re going to be pursued after your loss by Jan-Pro they are going to make an example out of you and your co-plantiffs, they are going to make an example out of “Liz and her not so merry, drunk, disgruntled, cheese eating , wine sipping, BMW driving band of attorneys”.

    You think I’m a “pain”, wait until you go to bankruptcy court and theres no one there with you. SEIU will be gone, Liz will be drunk, Your wife will be pissed and you won’t have a friend in the world. But just remember, SEIU says you are the GREATEST!!!!!! Of course, he won’t remember you, recall you, send you a birthday card anymore, won’t email you. etc………

    But I will!!!!!

  • 1st amendment: There you go again making false claims. Claims that were shot down in MA court not all that long ago. You continue to make those claims even after the SYSTEM that you, LIz and SEIU LOVE so much has shot them down. NO UNDERBIDDDING took place. “aiwah” attempted to prove that, he lost as he should have.

    Poor “aiwah” and his co-plantiffs, do you ever speak to him anymore, probably not , he’s on his way to bankruptcy court. Does Liz ever speak to him, probably not, he’s the reason why SEIU is pulling their funding. After all this time, after all of the money, after all of the postings made by YOU and SEIU at the end of the day, a JURY of PEERS knocked down everything YOU and SEIU have misstated on posts such as this one. Afterwards, poor “aiwah” gets to go to bankruptcy court, stand in front of a judge and state “NO MAS” and he has Liz and others to thank for that trip. She filled his head with “pipe dreams” of how HEROIC he was, how he was going to be the SPARK that changed commercial cleaning franchising for ever, how he was going to be the next CHAMPION of the common man.

    What a second, isn’t that the same smoke blown up your BUTT by SEIU? If I were you, I wouldn’t be sleeping to well at night. Have you gotten that phone call yet from Liz?

    Just wondering and waiting…….

  • francis miles

    Yes i baught a franchise with jan-pro miami it is the most regetable thing i have done .They promise you one thing then as soon they get your money it is a totally different thine .If any one out there that is involve with a lawyer please contact me .TO any one who is thinkeing of getting involve with jan-pro of miami please dont.

  • The standard’s numbers in the franchise cleaning industry :

    Labor 55%
    Payroll Taxes 7%
    Jan-Pro Royalties 10%
    Management Fee 5%
    Insurance Fee 3.9%
    Supplies 1.5%
    Repair and Maintenance 2%
    Mileage 6.9%

    Let assume that no underbidding took place:
    Jan-Pro quoted a large building for 26 hour of labor per week (111.8 per month 25 *4.3) @ $15 per hour for a total of $1677 per month or $20124 per year.

    55% Labor = monthly $922.35 yearly $11068.82
    7% Payroll = monthly $117.39 yearly $ 1408.68
    10% Jan-Pro Royalties = monthly $167.70 yearly $2012.40
    5% Jan-Pro Management fee = monthly $83.85 yearly $1006.20
    3.9% Insurance Fee = monthly $65.40 yearly $784.80
    1.5% Supplies = monthly $25.15 yearly $301.86
    2% Repairs and Maintenance = monthly $33.54 yearly $402.48
    Mileage 6.9% = monthly $115.71 yearly $1388.56

    Labor + Payroll+ Royalties+ Management fee + Insurance Fee + Supplies + Repairs and Maintenance + Mileage = 91.3% or $18373.21
    Net Profit = 8.7% or $1750.79 (It is possible to get 11.2% profit once you gain knowledge)

    A Franchise level of $20124 per year cost around $10000. It will take 5 years and 8 month to recuperate the initial investment of $10000.

    Including the initial investment and if you do the work yourself and of course assuming everything will stay constant you will be making per hour:

    If you quit Jan-Pro 1st Year you worked the entire year for $2.10 an hour
    If you quit Jan-Pro 2nd Year you worked the last 2 years for $5.80 an hour
    If you quit Jan-Pro 3rd Year you worked the last 3 years for $7.07 an hour
    If you quit Jan-Pro 4th Year you worked the last 4 years for $7.69 an hour
    If you quit Jan-Pro 5th Year you worked the last 5 years for $8.06 an hour
    If you quit Jan-Pro 6th Year you worked the last 6 years for $9.55 an hour

    If you do the work in the fourth year you get to minimum wage! In the other hand, with an employee you will start making profits after 5 years and 8 month in business because you need to recoup the initial $10000!

  • Well I gotta agree w u Felix. Even if some of your numbers are incorrect a business with a profit margin that low isn’t worth shit. Especially when out product is low margin

  • Former Jan-Pro Operations Manager

    Felix,

    I agree with your numbers, however, in Chicago they charge 6% for insurance.

    All of this, in my opinion, is still not as bad as the churning of accounts.

    Thats why I take the stand that I do.

  • Stanley Sanders

    I find Jan-Pro to be a business model that would be successful in 1979. Old school sales bums with Herb Tarlick suites going door to door to see if you “need some cleaning.” They use a book that has been read by every decision maker on earth as their model. And, master owners can “tell” their sales team how it should be done, but they can’t “show” you. Don’t fall for the master owners sales pitch. They use the same one on each employee and franchise.

  • Dec 2010 will be three years of misleading premeditated to unexperieneced eager new franchisees to operate a business of cleaning that will bring you no profits to continue to operate this so called business.Its very disrespectful to mislead peoples trust and money for personal gain.You reap what you sow so i pray that the truth set these individuals free from corrupt dealings,and i will join the national lawsuit to let it be known the cleaning franchise is not the way to go and Jan pro is one of these companies that tell lies to get you to join and then change the rules and send you checks that have no money to cover your dues that you earn.Very corrupt business,cleveland ohio

  • Pingback: ALL PRO CLEANING SYSTEMS: Another Janitorial Franchise Lawsuit : Unhappy Franchisee

  • 1st Amendment

    Good news. jan-pro looses in the state of Georgia. In the great state of Georgia a state Judge granted the plaintifs motion for Summary Judgement. Justice prevails. The court found that the people were not franchisee’s but instead missclasified employee’s.

    jan-pro tells people that they are franchisee’s but they treat us worse than employees. The evidence, the law and the courts all agree that we are misclasified.

  • Has anyone with a JanPro franshise have had any luck obtaining your own insurance? recently I tried to get my own insurance and was given by JanPro a list of required insurances along with the limits. I took this to a broker and he said that some of the requirer insurance amounts and catergoriesJanpro was asking were in excess and in his opion were put in place to make it hard for anyone to purshase their own insurance.. I then went and uptain some insurance certificates from my accounts only to find out that the coverages I was being ask to obtain they were not even being offered. I been told by Janpro that they do not make money selling insurance but at 6 percent I don’t see how they are not. Has anyone run into this situation

  • They will try anything to keep you away from getting your own insurance! 6% is absolute outrageous. However I saw that ridiculous insurance rate in previous postings. They make money by selling franchisees not from the cleaning business itself. This business model as far I can see is: sell franchises, charge fees, more fees and more fees. There are not in the cleaning business they are in the selling franchises and more franchises, and charging you fees, and more fees. Stay away from investing with them. If you are already in, try to create you own business and slowly break ties with the franchisor. It is hard, however you will be much better of.

  • Former Operations Manager

    YES, they make money on selling you insurance.

    YES, they exercise to much control.

    I suggest z’s in Illinois contact a good attorney, your going to need one real soon.

  • Fath Hope

    I am about to buy into JanPro, but I am reading all of these negative things and I am confused as to what I should do, tell me what to do, the economy is bad and I don’t have a job, I need to do something to get out of the rut I am in, this looks good but you all are saying so much against this company I need some real facts to tell me that I should not get involved. I need some proof. Help meFath.

  • It’s funny listening to all these people complain about Jan-Pro. I have been a franchise owner now for over 5 years and the company has lived up to all the promises. Nobody said you don’t have to work hard to own your own business. Over the years its very obvious that all these people complaining dont know how to run a business or take pride in cleaning. You guys all create your own problems from my experience. I know of several other very successful owners in the Jan-Pro system and the one thing in common is they work hard and understand how to run a business. Oh and by the way with an average of all my accounts I make about $16 hr. This is the best decision I’ve ever made.
    Thanks Jan-Pro.

  • 1st Amendment

    To Rick I think It’s funny that I still keep getting many calls from people all over the country who want to join the National Class Action Lawsuit against Jan-pro. I also don’t think it’s funny how they keep on ripping of so many people from around the country. You would think that after so many lawsuits and so many lawsuits settled out of court that jan-pro would stop ripping off people.

    Most people that I talk to were given underbid accounts were they were making less than $5.00 Dollars an hour. Thats right I said less than Five Dollars an hour. Less than minimum wage.

    Jan-pro has been exposed on National Television and many newspapers and magazines. The Federal Trade commision also warns on buying cleaning franchises.

  • TO: 1st Amendment; I agree with you this business if not for everyone. Most you people on hear whining about your problems don’t know how to run or manage a business. As I stated earlier I have been doing this now for over 6 years and my mom has been doing it for over 8 years. We along with many other franchise owners in our city are very happy and making money. I agree you should all read your contracts and agreements and understand them. I did and I knew what to expect throughout the entire process. Can everybody make money in this company? Absolutely if they know what there doing and what to expect. I believe at last check there are over 10,000 franchise owners and growing. There will always be the unhappy ones like on this site. I would love to know the circumstances of why you all failed. My guess is most of the blame is all on you. Signed a happy and making money Jan-Pro franchise owner.

  • Felix

    I am a current franchisee with Jan-pro. I am lucky enough to live and do business in one of top cities in the USA. I had been in business for myself for the last 15 years in the service industry before investing in Jan-Pro. I thought that buying a franchise with Jan-Pro + all of those years of experience in the service industry it will move me to the next level in business since I was backed by a “big name”. After more than four years with the franchise, I am worse than I started. I am providing/provided excellent service considering the pricing of the accounts, no complains from any of the costumers (note that I am not saying my costumers because that is an illusion; somebody said before you own nothing but the risk). If had to rely on Jan-Pro franchise to provide for my family, we will be living on the street right now. Be wise, do your homework, and invest somewhere else.
    I am a very, very unhappy franchisee.

  • mark

    from the initial meeting with the central jersey office,i told the person @ the time that was buying in with me that we do not own a business, we just own the LLC, and yet i still went ahead with this venture.well i sure am kicking myself in the butt, because i knew; and realized i dont get a check mailed from any of the accounts, they go to jan-pro 1st, so the can take out their cut 20%, ins fees, royalties,management fees,supplies/acct receivable fees.yep they charge you to collect your $$, im sorry they charge you to collect their $$ &.use me (us) as a tax write off.as we all know all the accts. are underbid way under bid and i still took some because i do need some type of money.i figured that the more accts i accept, of course the more $$ i make. well i didnt factor in that i now have to hire people, buy more equip. vac,cleaning supplies,t-shirts etc,etc.suddenly the big $$$ turns to small $$.and i/we/u really do not get any help from jan-pro. just all these deductions out of my check every month.jan-pro give me nothing for free, noy even those monthly evaluation pads!!!! NOTHING!!!!!and to make matters worse, the damn near $4000 that i sweat equity for 4 months to buy an account from them, i had the account for just over a year and i am about to loose. i dont get another one to replace it, nor do i get my $4000 back. i loose the acct, and the $$$ they still have the acct, and will re sell it to someone else in the co. man does that burn, they really are just a bunch of crooks,nothing but crooks,i dont have any regrets in life, EXCEPT FOR BUYING INTO THIS COMPANY…I wish there was a way i can get out and get ALL of the $$ that i gave to this co. back…..JAN-PRO SUCKS!!!!!

  • 1st Amendment

    To rik

    1. Why has jan-pro taken accounts away from people for ABSOLUTELY no REASON! when the customer was Perfectly very happy with the person cleaning there account??? Now jan-pro goes and sells there accounts to another person and then they can repeat this whole proces again. I have heard this from people ALL AROUND the COUNTRY. This is theft and fraud that needs to be prosecuted.

    People from 25 diferent states and Canada have called me complaining about jan-pro. There is also many complaints about jan-pro all over the internet in diferent websites.

  • Well all I can say is the company has been great for me and several others I know in the company. With over 10,000 franchise owners there are always going to be unhappy ones who are not successful. Lots of people fail in business for various reasons. I stand by my opinion that Jan-Pro is a great company for those who can understand the system and how it works. If anyone is reading this who is considering to buy all I can say is read your agreements, ask a lot questions, and understand how the system works. Legally everything you need to know about the Jan-Pro is in writing provided to you with a 2 week waiting time for you to do your homework. Don’t let all the people making comments on this site make the decision for you just because they failed. Personally I would suggest calling several owners which is provided to you before you buy and listen to why the successful ones are happy and why the unhappy ones are not. I think you will find a common theme and realize there are many, many, more happy ones than not.

    A very happy franchisee.

  • Felix

    This website is called unhappy franchisee for a reason. If you are so happy about the franchise; why are you wasting your time posting on this site? You should start a website called Iamahappyfranchisee.com.

  • 1st Amendment

    To rik
    This is the way I see it rik. rik is either a master franchisor, someone from Corporate trying to do damage control or he could be a freind or relative of a master franchisor who only gets good accounts and isn’t messed with or just one or two of the franchisees that they have to keep happy for when jan-pro gets sued from all the people that they rip-off. They need to have one or two people happy for when they get sued so that they can defend themselves with all the lawsuits.

    So I gues we will see rik at the United states Supreme Court along with maybe another franchisee that corporate will bring in to defens themselves. Then it will be our turn to testify and it wont just be one or two persons that got ripped-off by jan-pro it will be hundreds and Thousands testifying on how jan-pro riped-us off.

  • Dwayne

    I have a Jan-Pro franchise and have some input here. While they do charge fees the system is great. They get us all of the business and they take care of all of the billing. My partner and I make over 3800/mo each net. Now I really got to look at my numbers after seeing this. We are also getting an automatic raise 8 times next yr when all of our current loans are pid off. Approx $900/mo each when all is said and done. I guess we are lucky. We each wrk approx 35hrs a week and we pay out payroll of about 4k/mo. The one thing we do though is not take anything under $20/hr. (unless it makes sense). Our Master Franchisor isn’t scared to bid. what he does is he uses a formula that says what amt of time each task takes and he quotes off of that. EX I have a contract that pays me 2.25 hrs a day and it takes 1/2 hr to wrk. So we are clearly over on that one. When i send an employee out we pay them 1 hr for 1/2 hr of wrk and they love it. The problem isn’t with Jan Pro – its with the Master Franchisor. These guys are individuals. If something comes in low I DON’T ACCEPT IT. I ALSO LOOK AT EVERY CONTRACT BEFORE SIGNING.

    Now don’t get me wrong we have some accounts that are @ $17 – $19/hr but these contracts have to make sense we make up in time what we miss in money. The contract must also be on the route that we take daily – If it takes us out of the way we don’t take it. We have 13 contracts grossing over 190k/yr Net over 40k each thats after all expenses.

    I know we are paying out alot, but remember all we have todo is wrk and manage. It’s great, I am in the profit mode and growing.

    We have two franchises And our 2nd franchise is ran by a new Master and we’ve only been with him since July and he has us billing out $72,000/yr already (HE’S ON FIRE).
    One other thing I have in my corner is that I have been a business owner since 1992.

    Still looking to get rid of that high insurance bill though. lol

    If any of you want to sell any equipment let me know.

    Oh Yeah, we have an account pending that pays $5500/mo Based @ $22.00/hr – Wish us luck. God Bless and good luck.

  • 1st Amendment

    Don’t fall for jan-pros desperate attemps to do damage control. They are desperate to stop us from posting the truth. Save your money and many headaches and dont buy a fake jan-pro franchise.

    When jan-pro offers people an account and they don’t acept it they wont get anymore offered. You loose your money.

    dwayne said he is lucky? No It’s just someone from corporate trying to do damage control.

    What he said about looking at every account before signing it is also Hogwash. If you go see an account with jan-pro management and you dont accept it they will not offer you anymore. They will get very Mad at you and tell you that they have fulfilled there accounts that they owe you. It’s a Ponzi Scheme.

    Don’t believe dwayne. jan-pro will not offer you anymore accounts than they have to, much less keep offering if you decline an account.

    Remember jan-pro has a National Class Action Lawsuit. People from all over the country are involved.

    People from over 25 diferent states have called me wanting to know how they can join this class action lawsuit.

    People from diferent parts of Canada have also called me to complain about jan-pro.

    Don’t believe the inflated lies told by dwayne. No one has ever made that much money with jan-pro. His post is by someone at corporate.

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