HAMPTON HOTELS Franchise Complaints

Hampton Hotels franchise owners are invited to share their complaints, frustrations and advice with prospective franchise owners below. believes that no franchise system is perfect, and that it benefits everyone when new franchisees sign on with realistic expectations and advance knowledge of the challenges and frustrations they may face.

Is Hampton Hotels Really the Best Franchise Opportunity?

The Hampton brand includes Hampton Inn, Hampton Inn & Suites, Hampton Inn by Hilton, Hampton Inn & Suites by Hilton and Hampton by Hilton, and is a leader in a the mid-priced hotel segment. With more than 1,800 properties globally, Hampton Hotels is part of Hilton Worldwide, the leading global hospitality company. All Hampton Hotels boast high-quality accommodations, in-room conveniences and the latest technology, and a satisfaction guarantee.

Hampton Hotels was named the #1 franchise in Entrepreneur magazine’s 2011 Franchise 500. (See the discussion here: Top 100 Franchise Opportunities 2011: Behind The Hype) and has now been named the #1 franchise in Entrepreneur magazine’s 2011 Franchise 500 as well.

Are the accolades well-deserved?

Does Hampton Hotels provide the training, support, marketing and systems it promises?

Is Hampton Hotels genuinely dedicated to the success of its franchise owners? 

Please share a comment, opinion or insight below.

Also read:  HAMPTON HOTELS Franchise Disclosure Document


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2 thoughts on “HAMPTON HOTELS Franchise Complaints

  • Yar Mound

    Hampton isn’t what it used to be. Now the SEO sitting in some office chair has no idea on the ownership of it’s brand(s) of hotels. He/she has no idea what it takes to build, run and sustain profits. Hampton, like other major hotel/motel franchises, makes it’s owners change décor of the hotel while it’s own Company owned hotel/motels are shabby. That’s one point that I will never understand. Why make your franchisers update the hotel yet your company/corporate owned ones aren’t updated. Point two is making all it’s franchisers go to their crappy conventions. Making their franchisers pay a hefty fees for a weekend in Vegas and for what? Their pockets, that’s what. There isn’t a need for every hotel/motel franchise to host a convention when the vendors are the same across all conventions. I would much rather have the CEO setup a one on one meeting with it’s franchisers than make them send thousands to attend a useless expensive convention. If you go or not, you are charged the fees to your hotel/motel.

  • Wondering if any of the above complaints have been addressed? My company is looking to expand into hotel franchises and from everything I’ve read, Hampton Inns seem like a strong choice. I’ve noticed they’ve dropped over the years though in the rankings. Would love an insider’s perspective. Do you get be support you need from the brand? Why the drop in the Entrepreneur rankings? What are some of the challenges and advantages unique to Hampton Inn franchisees? Would appreciate any advice.

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