MATCO TOOLS Franchise Complaints

4,850 thoughts on “MATCO TOOLS Franchise Complaints”

• Every time I read one of “guests” posts I can feel my IQ drop..

• Jason- Don’t confront Guest with facts- he really has a problem with that. His mind set (stretch) is to tell lies until they come true. Not working so well.

  Tyrone- Exactly how I feel, but I keep responding anyway. Not sure why, but it is fun!

  Guest- Why is it that you never answer a question you’re confronted with?

  3:55 am? Yeah, I had just gotten home from WORK. I think I learned about time zones in grade school. Were you sick that day?

  We’ve discussed your lack of reading comprehension before, but try to read and understand the last part of my last post. You don’t know Tom, you don’t know Glenn, you don’t know me, and more importantly, you don’t know Matco or anything about the tool business, so STFU.

• Guys, I don’t even know who Glenn is. I never had him for a D.M. I worked the State of Fla, gators district. If Matco would have left distributors alone and let them fail by themselves, I bet no one would be on here complaining.Matco stuck their nose in everyones business, so they have some of the blame to share with distributors problems. The blame has to be shared with everyone, the economy, the distributor and Matco. One problem I had with Matco and their managers is they were always trying to tell you that do this and that, I think they like running your business and being your boss.Everyone should read the lawsuit, it will open your eyes and its a (FEDERAL LAWSUIT), Matco has been longing fot this to happen to them, they way they dictate and run your business, they need to be taught a lesson. More lawsuits from Jerry and gang should be coming soon. When half of your group are below purchase average, you can’t pick and choose which distributors to let go, right Darryl, thats called discrimination.All who were below average, should have been terminated. Darryl Pritchet, Mike Ramey and Matco have chosen this road to go down and at the end of the road, they met alot of pissed off distributors and district managers, and the wonderful Law Firm of Marks and Klein, its like hitting a road block. Like I said, ‘GO GET THEM JERRY’.

• Hope everyone had a great Thanksgiving. Thanks be to those with the courage to stand up and tell the truth, even in the presence of bullies.

  Change is coming. It’s making the Matco Old Boys Club so nervous they showed up on Thanksgiving for damage control.

  Kevin tried to save face and kiss the ring (and more) of his DM after it was revealed that he had complained about new distributor churning behind the DM’s back (“well I guess Glenn screwed another new guy”).

  I give Kevin credit for at least secretly sympathizing with the new guys getting screwed. Not everyone has the fortitude to speak publicly as they do in private. He’s got a good thing going as part of the Old Boy’s Club, so I guess its understandable he wants to protect the status quo.

  Jason showed up to once again bully and threaten Debbie. Imagine a WOMAN having the audacity to speak her opinion! Especially after he and the Old Boys Club clearly warned her not to do so.

  “Tyrone” expressed his concern with his shrinking IQ (apparently for good reason, as that was his sole contribution). Thank you for sharing, Tyrone.

  The fact that the Matco Old Boy’s Club refuses to acknowledge any of the DBRs stories but try to disrupt a conversation where they don’t belong (UnhappyFranchisee.com), shows that they are clearly afraid that Jerry is going to make Matco clean up its house like he did Snap-on.
  ____________________

  Fun & games aside, the Matco FDDs (http://www.unhappyfranchisee.com/matco-tools-2011-franchise-disclosure-document-fdd/) tell a very interesting story.

  At the end of 2006, Matco had 1490 “outlets” By the end of 2010 there were 1418, a net loss of 72.

  But in those 4 years, 907 “outlets” were terminated or “ceased operations for other reasons.” A very small number are listed as “non-renewals”

  Matco replaced most of those by selling 835 new guys, assumedly by giving them the same routes where others had “ceased operations.”

  So, the question is: Is Matco simply churning 200+ or so unviable routes every year, bringing in new guys, letting them fail or even hastening their failure, then reselling the same routes to newbies over and over?

  Pretty high turnover, don’t you think? Mind you, these are outlets that ceased operations, not ones that were transferred or sold so the DBR could retire to Tahiti.

• Why dosent Matco have the veterans, sign new franchise documents? We are all in the same league right? Could their possibly be something wrong with the franchise documents? Why should some boys play by the old rules and the new boys have to play by new rules? Could there be a select few who Matco wants to keep in and pamper? When a football team plays, they all play by the same rules,right? Pissed off distributors, lets be loud and be heard, tell everyone and lets fix this ( FAVORTISM OR DISCRIMINATION). ‘GO GET THEM JERRY’.

• The ( FEDERAL LAWSUIT) makes myself and everyone else wonder whatelse has Matco made up or lied about. Has Frank Dicaudo retired yet, cause he dosent stand a chance against Jerry and the gang?

• Tommy, for the record, you CANT make old distributors sign new ones. Also out of the 1500 or so distributors only about 300 are actually charters.
  It’s funny how I have become a part of some “old guys club” an obvious attempt to turn people away from the facts.
  Started in 1999 as a franchise, quit, then came back as a franchise. I just state facts, unlike somepoeople who just throw things on this page and then when confronted with it all of the sudden we are bullying. Didn’t know stating facts was bullying. Now who do i contact about my patch for this so called “good ol boys club, or i guess now it’s being called “old guys club”.

• Jason, tell me why everyone shouldn’t be on the same page, we are all distributors right, shouldn’t we all have the same set of rules to play by? Do you have to report your sales,no. Do you have to report your numbers , no. Sounds to me , charters and frnchises are in a different league.

• What happens when charters do not meet the purchase average? Nothing, thats right because charters do not report any numbers.

• Isn’t it a Matco policy that everyone be on MDBS? There is a guy in the gator district in Fla that still writes his receipts out of the Matco receipt book. He refuses to comply with Matco’s request to use MDBS. Shouldn’t that be a violation of Matco’s policy? He should be terminated for non compliance.

• Guest- Still can’t answer the questions. What a surprise.

  Yeah, after 22 years in business, I’m really nervous. Do you realize how silly you sound?

  So why would I “kiss the DM’s ring” if he’s retiring?

  And there’s that lie again about what I said to Tom. Keep repeating it till you believe it.

  So who doesn’t belong here? You’re not a distributor, never have been. So again- STFU.

• Jason writes: “… 1500 or so distributors…”
  Jason writes: ” I just state facts…”

  At the beginning of the year there were 1418 distributors, not 1500. As Matco has been declining by 15-17 per year (despite selling 200+ franchises per year), that number should be in the 1300s soon if not already. Expect that downward rate to accelerate as more prospects read this discussion and more competitors share the link.

  Just trying to be helpful, Jason. I know you are a stickler for the facts! :)

• Isn’t everyone supposed to be at (Purchase Average) and (Maintain a percentage of your shops in your route to be in compliance),also what do you do when a veteran, who does not use matco computer, sales to one of your customers, maintains a balance with that customer and has no way of knowing if he is one of your (skips). Ask Darryl Pritchet when the last time he done a ride with Larry S. Isn’t the D.M. supposed to do rides with distributors, or the charters exempt?

• Funny how those calling for facts work hardest to avoid them.
  No comment on the factual numbers I posted from the Matco FDDs.
  No comment on the apparent churnover of 200 distributors per year.
  Just more avoidance of the facts and irrelevant personal attacks.

  You guys wanted facts, there they are. Work your magic on them.

  (Sorry, Kevin, I’m not familiar with what STFU stands for. Still Tellings Fibs in Urbana?)

• Tommy- While I respect what you are trying to do, there’s certain things you ask for that can’t legally happen. Your lawyer will tell you the same. I signed a legal agreement with Matco when I started my first route. When Matco went to franchising, I was offered to keep my old agreement, or sign a franchise offering. Matco could not force me to sign the franchise offering, since we had a legal agreement already. The terms of the franchise were acceptable to me, so I signed it. That agreement stands, and cannot be changed. If Matco tried to “force” any charter into the new franchise, a web page with a few upset distributors would not be needed- the lawsuit would be clear. Charters and new franchisees have slightly different agreements. I know, since I own one of each.

  Purchase average applies either way. I report my numbers, but if I didn’t, Matco still knows how much I buy from them! You should have thought that through before your statement.

  Seems like you’re calling for a lot of distributors to be terminated, out of “fairness”. I accepted the terms of my two agreements with Matco. I don’t care what your agreement says, even if it’s better than mine. If Matco treats another distributor better than they treat me, so be it. I will abide with what I signed.

• Guest- You still can’t answer the questions.

  So your saying that Matco actually lost distributors during one of the worst economic disasters this country has ever experienced? Wow, unbelieveable!!! How could this happen?? You better sue somebody.

  By the way, I don’t live in Urbana, so STFU.

• Guys and Gals, if we can work together and let everyone know about Matco and keep them from signing, we can save one more person from having to file bankruptcy. By doing this , we are stimulating the economy. In my opinion, Matco is not helping economy, because with all the distributors filing bankrupt, they are keeping economy down.

• Tommy- I am glad you started this post back on June 8th AND you are still here swinging away. Good job and keep up the fight !

  Kevin talks of it being “fun” to reply to Guest’s posts. So in other words Kevin thinks it is “fun” to lambast people who have lost their life savings, cars, homes and marriages.
  Hey Kev, was it “fun” reading Tom’s post about how YOUR DM turned him upside down in only six months?

  Oh yeah, I forgot you “were sorry things didn’t work out for him”, yet anyone else that was ran out of business is told they failed. In one single post he practically blew all of your theories right out of the water. Classic.

  If ANYONE wants to post here they are welcome to do so. This is a public forum, not a private one. People are fed up with corporate greed and are taking it on the road. They are tired of their tax dollars bailing out huge corporations (Matco &TD).

  Voices WILL be heard. Just ask Kenneth Metzgar and Charles Bergen.

• In the Matco FDDs posted here (http://www.unhappyfranchisee.com/matco-tools-2011-franchise-disclosure-document-fdd/), there are 21 distributors listed as terminated in 2009-2010 in Kevin’s home state of Illinois. IL is only 5th for most terminated distributors listed behind CA, TX, FL & NY.

  Here are the last names of the terminated IL distributors: Jutzi, Strong, Coates, Gallo, Minze, Cornwell, Sefranek, Wright, Bunting, Gilmore, Sheaffer, Dietz, Harrelson, Jerz, Tuohy, Niccolai, Forsythe, Patula, Engelmann, Gibbons, & Mueller.

  These distributors worked out of such towns as Glen Ellyn, Oswego, Ludlow, Kildeer, St. Charles, LeRoy, Montgomery, Brighton, Schaumburg, Colona, Sandwich, Woodstock, Gilberts, Crystal Lake, Tinley Park, Jacksonville, Normal & Lombard.

  What became of these terminated distributors, Kevin? Were they all too lazy to succeed? What happened to the routes that couldn’t sustain their minimum purchases? Did Matco take a hard look at what went wrong in each case, or are the routes just being resold as-is to the next batch of 200?

• Guest on November 25th, 2011 11:28 am
  “Funny how those calling for facts work hardest to avoid them.”

  Huh weird, still hasn’t answered the question. Are you a matco distributor or not?
  I mean after all this discussion is for people that have experience with matco right?

• Tyrone:
  You don’t need my biography to respond to the facts I’ve presented. Kevin and Jason haven’t gotten me to take the bait, you won’t either. Why not put your remaining brain cells to work on the Mystery of the 200 Disappearing Distributors, and actually make an intelligent contribution.
  Or, for the sake of your plunging IQ, just stop reading.

• Good job everyone, lets keep the post going and we can blow this right out of the water. Seems to me , distributors and former distributors have problems with Matco. Some who are willing to make it heard and some who like being walked all over. Stand up and be heard. Lets try and get everyone on board, lets get a thousand posts in 30 days.

• Gary… your last comment was awesome.

• Special Thanks to Gary, Guest , and Debbie , who will help to right a wrong. Lets
  keep rolling. I still havent gotten an answer to some of my last questions about charters,why? Opinion, Matco has their favorites and they dont want to stir the pot and upset Matco.

• Guest, “your last comment was awesome”. Thank you guest

  Your comment: “Still Telling Fibs in Urbana” made me spit coffee all over my keyboard ! :-)

• Okay here goes.

  I will be first to admit that what I said I as told, by a third party, what Kevin said reagrding me probably got distorted by time it got to me. I should have confronted Kevin then. I was embarrased to face him. I truely believed I had failed him as much as myself. Kevin was a cheerleader for me and wanted me to succeed. Maybe I should not have posted that since he didn not tell me that directly? I can’t undo that.

  Now regarding the list of IL DBR’s that were terminated. A few were after me, and honestky I’ve surprised at a couple of the names. Many were before me or at same time. I BEGGED to speak to “those who had gone before me”! EAch time I was derailed. Yes I tried to call directly. A couple of the guys seemed to have dropped of the face of the earth. They, like me, went into such a depression that they didn’t answer or return calls.

  Nearly 4 years later, my life destroyed, I’m still trying to put my life back together. I have the highest respect for Kevin and a few others in that district. But Glenn REALLY had/has you guys fooled!

  You should know me good enough Kevin that I don’t sugar coat or bullshit anything! Thats part of why Glenn and I bashed heads from the get go. I call a spade a spade, even if it nails my own coffin shut.

  Man I wish I still had Glenns emails!!!! Many the time is we talked and I borught up you, Doug or Mahon, You were the 3 I’ve known for years. Glenn had NO ISSUE tossing ALL THREE of you under the bus if it suited his needs while talking to me. I even asked DB why Glenn hated him so much. DB seems surprised. I really thought they didnt get along, based on what Glenn had told me.

  Everytime I needed Glenns help/advice, which is what he tols me as part of his sales pitch he would be there, he was gone! Vacations, meetings, other DBR’s, etc. Hell even when he was in the truck with me he wasn’t! He was too busy helping other new guys or stroking the million dollar boys egos up north!

  Glenn sent us to Stow WITHOUT our budget worksheet done! He told us “Matt will help you with that in class”. Angie and I sat quietly for several days hoping that would be the next days training. ANGIE finally cornerd Matt and ask when we would be doing it! Matt jaw hit the ground! He told us that should have been handled by Glenn LONG BEFORE we signed papers, let alone made it to Stow! Matt was FURIOUS and took off to either Tom or Tim’s office. Matt didn’t have much to say when he got back. Others in my class were told samething by their DM’s! Matt could NOT believe it. Matt actually gave a shit about us new DBR’s!

  Part of me wished you would have walked over PSA issues. Not that I want you out, but ONLY to see IF GLenn would have followed. My bet is he would NOT have! AND he WOULD have trashed you as soon as you were out of ear shot!

  If I stiil had emails and text you would see. I’m sure you would still be passionate about Matco, and you should be. But I’d bet money you view of Glenn would change!

  And thats what I don’t understand? I finally got to talk to a few of Glenns other “wash outs”. When I did, I just “let them talk”. ALL of the things I experienced AND complained about are EXACTLY what they had experienced and complained about TOO!! How can all of us, many who hadn’t even met, have EXACTLY the same thing to say?

  When I seperated, and Glenn would not help me with return, I received 2 phone calls from Glenns boss, the RM. Not to ask if he could help, I had called and emailed Stow MANY times to ask for help and was told GLENN “should” be helping. But rather to RIP MY ASS for the way I treated GLENN!!! What the fuck?!

  Seems I had “stirred shit” over Glenn and Glenn was in some hot water! I was told I “should have left Glenn out of this” and “that what Glenn did was NONE of Stows buisness”! That I “should have handled Glenn yourself”. That me “telling on Glenn showed waht kind of loser you are”!

  CLASSY!!!! I had just lost my life savings and I was getting my ass ripped for “hurting Glenn”! WTF! I didn’t want sympathy from Matco! I just wanted the help I PAID FOR!

  I’ve said enough.

• Gary- “Kevin talks of it being “fun” to reply to Guest’s posts. So in other words Kevin thinks it is “fun” to lambast people who have lost their life savings, cars, homes and marriages.”

  Not hardly, Gary- Guest has never been a Matco distributor, and therefor knows nothing about your problems or mine. Soo much for your theory.

  Guest- I know four of the distributors you claim were “terminated”. You are a liar. Cornwell is a friend of mine- got a divorce and had to settle with the ex. The loan was signed by both. Coates left on his own. His route bordered mine. Gibbons was a long time distributor who chose to go back to school to complete a degree. We were sad to see him go- he was a successful distributor. Engelmann had an extremely successful route, top performer every year, and the best TP collecter our district has ever seen. He opened a brick-and-morter business that makes him happy, after many excellent years with Matco. That’s just the four I know from your list. How many more are you lieing about? None of the four I know were “terminated”. You simply cannot make a post honestly.

  I’ve answered your questions again, without you answering anything. Prove your lies, or STFU. (ever figure out what that means?)

• ****Matco took my money and laughed. My perfect credit was trashed, marriage ruined (yep divorce after 20 years) and left me with nothing.****

  ****Matco took my money and laughed. My perfect credit was trashed, marriage ruined (yep divorce after 20 years) and left me with nothing.****

  ****Matco took my money and laughed. My perfect credit was trashed, marriage ruined (yep divorce after 20 years) and left me with nothing.****

  ****Matco took my money and laughed. My perfect credit was trashed, marriage ruined (yep divorce after 20 years) and left me with nothing.****

  ****Matco took my money and laughed. My perfect credit was trashed, marriage ruined (yep divorce after 20 years) and left me with nothing.****

  ****Matco took my money and laughed. My perfect credit was trashed, marriage ruined (yep divorce after 20 years) and left me with nothing.****

  ****Matco took my money and laughed. My perfect credit was trashed, marriage ruined (yep divorce after 20 years) and left me with nothing.****

  OK< If I were to actually post this for EVERY SINGLE STORY I've personally been told………………………………

  I would still be typing………………….

• Why are their so many disgruntled former Matco distributors? Well, Matco strikes again, kicking another hardworking person to the curb, like they have soo many times before. Guys and Gals alike, we are shedding light on Matco and the way they treat franchisees. Keep up the good work and keep posting, we will get to them eventually somehow. Stay strong and take a stand for what is right. We invested alot of time and money to try and have a more easy lifestyle and leave it to them to ruin it for us.

• If we are quoting numbers, just for fun (cuz Kevin this on this crusade for “fun”)
  I counted ABOUT (yeah yeah, if you count different – OK whateve)
  ABOUT 16 different people posting with opinions in FAVOR
  I count ABOUT 4 arguing each and every point, every keystroke, every everything

  SO,by that math – 75% are posting PROBLEMS
  and 25% are posting the 75% have erroneous facts

  hmmmmmmmmmmmmm

• ………………. and while I am ON my rant
  Matco offers discounts at Staples
  Matco offers discounts at FedEx
  Matco offers discounts at Verizon Wireless

  ok, office supplies, shipping, cell and internet service, tells us to lease our trucks from ONE place

  Is it really SO inconceivable for me to dare to think – there just MIGHT be a vendor that offers Matco trucks discounted service on Windshield repair?
  Is it really SO inconceivable for me to dare to think – I might possibly be able to have “mobile” repair – which would come in quite handy during my 700 mile week

  Silly me, I guess my problem started when “I dared to THINK”
  …………………. no, my real problem was expecting an answer

• Keep the comments coming. Even IF people do not Post a comment, trust me, they ARE being read. The Matco Tool Distributor Association Facebook page has seen A LOT of activity – over 20,000 VIEWS – so, while everyone doesn’t want to put down their name and opinion – THEY DO READ, information is power

  https://www.facebook.com/pages/Matco-Tools-Distributor-Association/293379297348041?skip_nax_wizard=true

  InteractionsSee Details
  Post Views?
  21,143

  I post a link to THIS thread on Facebook as well. People are reading, people are watching, CHANGE IS COMING…………………….:)

• Kevin wrote: “I know four of the distributors you claim were “terminated”. You are a liar…How many more are you lieing about? ”

  Kevin:

  Here’s exactly what I wrote: “In the Matco FDDs posted here (http://www.unhappyfranchisee.com/matco-tools-2011-franchise-disclosure-document-fdd/), there are 21 distributors listed as terminated in 2009-2010 in Kevin’s home state of Illinois.”

  Feel free to read “Appendix C: TERMINATED DISTRIBUTORS” in each Matco FDD document.

  I never said they were terminated, Matco did. Are you saying Matco is lying? I just offered you a chance to share what you know about these individuals as we try to unravel the Mystery of the Disappearing Distributors..

  Even Tyrone can see that you owe me an apology for calling me a liar when it clearly was not a lie. Hmmm… is he man enough to admit it?

• If we can stop anymore potential distributors from signing and screwing up their life, then we have done our job. We need to put a stop to any potential distributor
  from signing until Matco agrees they have a problem and fixes it.Keep posting.

• Guest…I mean Jerry, just because people don’t post right a way doesnt mean they are scared, it typically means they have a life and they are busy. It’s funny how you have no problem posting peoples name on this page, people that for one reason or another are no longer distributors, your a first class act, no problem posting other peoples name but dont have the courage to post your own…nice.

  Debbie, its only a guess but maybe people are going to your website because you have falsly advertised in your emails that you want to start a distributor association. It is very clear from this you have no intention of doing that. That’s what got my attention, I think change is good, but it’s very clear you are just a whinner and for some reason you think everyone is entitled to your opionion.

• Jason…. “your a first class act” should be YOU’RE a first class act :)

  “whinner” not even a word, whiner – but really WINNER :)

  …………..for the last time, original intention is a dream I’ve lost since let go. You boys don’t want change, The direction now taken is of your own making.

  Guest………… yes I do believe ‘scared’ describes a lot of the reaction. They sure are loud, reminds me of me, when i see a spider, I scream cuz I’m scared……………………

• Guest- “What became of these terminated distributors, Kevin? Were they all too lazy to succeed? What happened to the routes that couldn’t sustain their minimum purchases? Did Matco take a hard look at what went wrong in each case, or are the routes just being resold as-is to the next batch of 200?”

  Your words, Guest. We see where your bias is. You assumed Matco forced them out. You attempted to leave the impression with readers here that Matco forced these people out. You automatically blamed Matco for their separation. You are a liar and a poser.

• well i guess i wasnt terminated. i was given a choice.either resign voluntarily or be forced out in 60 days. the last 6 months had been really bad. i had a military installation that had layed off several hundred personnel, my customer base consisted of 250 of these people. i asked for a route resurvey and was denied. most of what i ordered was what i could sell at the time. when i was trying to send my stock back i was told anything over 6 months old or showed any signs of truck wear and wasnt in the original packaging would not be accepted. hello, you cant ride anything around on your truck for more than just a few daysa that it wont show some mark. anyway that conisted of 95 % of my inventory. so i chose not to send anything back. especially since i was told that anything they didnt accept would be sent back to me at my expense. i still have credits that i was promised 10 months ago that i will never see. ramey is my rm and mcglamery is my dm. they have done nothing to help me in any of this. anybody need a tool box , i have 4 of them, 2 are brand new still in the box and 2 are repos. no one would help me there either. none of these rules are told in the begining nor does anyone ask because we go into this with all our heart and soul and money thinking this is going to be a good thing not knowing that we just got suckered. i have learned alot in the past 3 1/2 years. they change the rules constantly to benefit them not you.

• Richard,

  No one is going to help you with those boxes. Sorry, it is the truth. Once you are out they simply do not care. Here is what you do…………………….

  Raffle them off to your old customers. Sell enough tickets to cover your costs and maybe a little extra and BOOM, they are gone. It happens very quickly, trust me on this ;-)

  While you are running your raffle be sure to call Jerry Marks !

• i know that no one will help. i tried a raffle before and it did not go good.not enough people interested.

• tell guest if he is so smart then to google STFU and he will know what it means. it is the very first post so he wont have to do very much research. just type it in and push a button and its done.

• Debbie, I didn’t know I was in english class, I guess I better be more careful when typing a response if I know I am getting graded. Funny how you didn’t bother to grade your friends posts.
  Not sure why you got on this kick to call me boys, or old boys, I guess it makes you sound cool.
  Its kind of funny I had a distributor call me today who sent you a message this week asking why you just dont go with Cornwell since you hate MATCO so bad. He said your response was Cornwell has a higher failure rate…nice. One question? I wonder what your customers think of MATCO? I am not sure I could face my customers and promote MATCO products if I was spreading hate as much as you are. It doesn’t make sense.
  If you are not going to start this association Debbie maybe you should change your message to every body when you send an email, I think maybe I will call Jerry…lol

  Hey Richard maybe you could try and see if some distributors in your district will take your box from you. I know when I became a DM there was a lot of tools matco didn’t take back, including boxes so I found some distributors to buy them from me. Going out of business is not pleasant, at least they take back tools, my father had a franchise that had a zero return policy.

• Debbie,

  when I see a spider I scream, cuz I am scared.

  REALLY,

  CUZ; Noun; form of reference for a friend.

• When Kevin & Jason first started commenting here, they might have been able to say that they weren’t aware that Matco was chewing up and spitting out distributors. They could feign ignorance.

  But by now they’ve read heartfelt and sad stories by Tommy Cheung, Todd Allen Peterson, richard, Gary and Tom of how each gave their Matco businesses their all and were callously forced out.

  Kevin, Jason & the OBC have heard the stories by John, Debbie, Carl and others who are fighting for survival and feel that Matco not only isn’t providing the support they paid for, but is actually their adversary and enemy.

  It’s actually chilling to see these distributors ignore or dismiss the complaints of colleagues who have lost homes, savings, and marriages. It’s chilling to see them turn a deaf ear to pleas for help from those who are afraid they are next.

  Kevin & Jason & the rest of the Old Boys Club might thinking their attempts at personal attacks, calling me a liar, stfu, blah blah blah is effectively diverting attention from the stories of Tommy Cheung, Todd Allen Peterson, richard, Gary, Tom, John, Debbie, Carl and others, but they are fooling no one.

  Kevin & Jason, you have failed to convince anyone that there is not a serious, serious problem to be fixed at Matco.

  You’ve only succeeded at convincing everyone that you don’t give a sh*t.

• Guest- You still don’t get it, and you never will. I’ve never said there were no problems at Matco. In fact, I’ve mentioned a few. I’m just not going to allow you or anyone else to lie and mislead people, and that’s been your purpose since your first post. You know nothing about this business other than what you’ve read here, so your opinions mean nothing.

• Guest, can I just call you Jerry? I can’t have a debate with someone who doesn’t excist, you could be this masterdebater. You have already proven that you are not a distrbutor and according to Debbie MATCO is better than Cornwell. I too have never said MATCO is perfect, no company is, I would agree with Debbie we are a lot better off than the Cornwell distributors, or MAC, or Snap On.

• Jerry/Guest:
  From 1992 to 2002 a study was done on small business in general;
  Year 1, 25% failed, year 2 36% had failed, by year 5; 55% had failed, and by year 10 71% had closed shop.
  Everyone should know, that when you own your own business it’s a risk, everyone should do their research on whatever business they are looking into, and you should always protect your assests.

• Debbie:

  So from your post I assume you do not want discounts on any Matco programs due to the fact they do not offer Windshield Repair discounts???? That is what your auto insurance is for. These discounts ARE NOT negotiated directly through Matco but are Danaher discounts which are offered as a service through Matco. They dont have discounted windshield repair because last time I checked, that was what your automobile insurance is for. NO Matco distributor is REQUIRED to lease a truck from one place. There are different lease companies which you can choose to use including GE Capital, or you could finance it as a commercial truck through any bank, or pay cash. Silly me “you were expected to think” as your post says. If you would have thought you would have called your truck insurance company, asked who they recommended in your area, and called them. In fact I have never had a windshield repaired or replaced on my route. The glass guys come to my house at night or on a weekend(non route time) so i do not miss any work, but thats just me, and maybe I thought and found my own answer. You seem to have the same complaint about a windshield???? Really!!! Thats probably not the biggest problem with your business.

  Jerry/Guest:

  Since you refuse to identify yourself as a former dbr, i would assume you are lying about your actual position…….which would make you a used car salesman, or even worse a lawyer.
  Definition of termination in a legal contract:
  The point at which EITHER party defaults on said agreement or one seeks out of agreement with other said parties permission.

  Anytime a franchise agreement is ended before the term it is called a “Termination”
  DBR has right to terminate contract at any time with said notice, as well as Matco has same right. Which means if this was not stated this way, every DBR would be REQUIRED to fulfill his 10 year agreement, as well as Matco NO MATTER the stresses or cost to either party. Now i dont know about you Guest/Jerry, but that sounds more like an army enlistment or prison sentence. Would you like to be stuck to something for 10 years no matter what??????? If so I have some property to sell you on a 10year contract!!!!

  Small businesses are risky!!! I can admit that, I have seen many small businesses of all kinds come and go, but what is in this for Guest/Jerry???? I know MONEY!!
  Thats why he has no direct knowledge, just what he has heard. The biggest problem I see on this page is the lack of knowledge of their business. The tool biz was not set up to be run with a majority of corporate money(PSA), so why are you depending on only that to pay your tool bill Debbie??? Entrepenures are supposed to be free thinkers and problem solvers, so why should you call anyone to ask where to repair YOUR tooltruck. Why should Debbies lack of cell service give her the right to have a dedicated single customer service reps email to use, I dont get that service???? And Finally Guest/Jerry I am TIRED of being called part of the “old boys club”!!! I am NOT old and am not part of any club. I feel I was lied to and deceited by Debbie who calls this as an “Association”. I see no president, vice president, secretary, treasurer to answer too so how can this be an association???? Is it even legal being called an association?????? Does the IRS know of your association???? Well I am sure Guest/Jerry can defend your association. This could have turned to a good thing for DBRS, but as I see, it has turned into a bi**hfest, whining., lying and advertising tool for Guest/Jerry’s lawsuit. And the only major benefactor to that will be Guest/Jerry and the poor dbrs who might really have a legitimate claim will get pennies. Typical Lawyer gets rich off of someone elses misery…………hey that sounds just like what you claim Matco did to you.

  Have a GREAT Evening

• The reactions of OBC (Old Boys Club) Kevin, Jason, & Jay to the contention that just don’t give a sh*t about the plight of DBRs confirms one thing: they just don’t give a sh*t about the plight of DBRs.

  These guys can’t even put aside their disgust long enough to PRETEND they have empathy or compassion for those being churned and burned. Maybe they are like the combat veterans who shun the FNGs (“friggin” new guys) because they know they won’t survive long anyway, and they’ll soon be replaced by more FNGs.

  Rather than even acknowledge the injustices suffered by Tommy Cheung, Todd Allen Peterson, richard, Gary, Tom, the DBRs in the class action suit, and others, they focus obsessively on my identity. Why? Because without it they can’t bully, threaten and intimidate. And that’s what an Old Boys Club does when threatened.

  Their sad attempts at guessing my identity or prompting me to disclose clues are absurd and embarrassing. They claim I’m a money-oriented lawyer… who argues his case here for free? Jay claims I’m Jerry, a lawyer with a decade of experience suing tool companies, but then has to explain the legal definition of termination? The idea that an attorney preparing a case would post anonymously either to recruit or influence opinion is ludicrous, as it would come out in discovery and be used against him. It would likely be a bar association violation.

  Jerry Marks, of Marks & Klein, doesn’t have to join the conversation to solicit business… he’s got plenty of DBRs doing it for him without him even needing to ask.

  In Matco franchise sales propaganda, Matco CEO Tom Willis promises that Matco DBRs are backed by a “team of over 300 dedicated professionals that are your support network.” He promises outstanding support in 2 key areas: “First, in the area of filling all orders quickly and accurately and second, in providing answers to the franchisee/end user questions.”

  This is the promise Matco makes to induce tool sellers to join Matco rather than doing business on their own. But when Debbie complains about not getting assistance in getting orders filled quickly or getting answers in a timely fashion, she is called a whiner (or whinner) for expecting what Willis promised. She is told DBRs are on their own and shouldn’t expect service for the measly $280M Matco makes on them each year.

  OBC (Old Boys Club) Kevin, Jason, & Jay, the more you focus on me and personal attacks, the more obvious that it is that you’re working hard to keep the focus off the real subject: the institutionalized churn and burn of new guys.

• Guest……….. you are brilliant! Your observations are completely on target. You once said, ” You are wrong about these guys being psychotic. They know exactly what they are doing.” Exactly!!

  Them boys were not missing my points, I wasn’t complaining about windshields, the POINT was I WAS NOT RECEIVING THE WORLD CLASS SERVICE AND SUPPORT I WAS SOLD IN MY BILL OF GOODS.

  Nope, they don’t really need to debate the availability of cell service or the fact I bother to “ask” anything. They know exactly what they are doing. They don’t need me to repeat my original intentions for a DBR Association is just a faded memory, they don’t need me to repeat the direction taken is only fueled by their ridiculous objections.

  Their dull efforts to divert attention has failed.

  *********fun*********????* yeah, not so much. Certainly, not ‘fun’ for me. One would have to be completely dim to think I would be putting myself out here – just to be ridiculed and called a whiner.

  I wonder if Jason would treat HIS mother, HIS sister, HIS daughter with the disrespect and contempt he has spewed here?

  I suppose they actually thought, if I received an email that told me to “just give up”, “if I hate it all so much just get another job” …………… I suppose they may have actually thought, ,,,,,,,,,,, I would go away.

  Not happening. I won’t apologize for holding Matco’s feet to the flame. I and MANY others invested A LOT of money in a venture that promised MANY MANY things – and ultimately delivered NONE.

  Being the victim of a little verbal brawling is nothing compared systematic fraud perpetrated upon distributors BY MATCO. I won’t apologize for standing on the SIDE of right! I am proud of taking a stand.

  These boys remind me of the bears that get into my trash………….. while they attempt to appear big and scary…………………………….. THEY are actually MORE SCARED of me!

  …….boo!

  Gary, you are right, I think I felt the earth rumble a little!