SERVPRO Franchise Complaints
January 24, 2012
SERVPRO Fire & Water – Cleanup & RestorationTM franchise owners: what don’t you like about your franchise experience?
What could be improved?
What do you know now that you wish you knew when you first became a franchise owner?
Please share a comment – positive or negative – below.
SERVPRO Franchise: Too Good to be True?
SERVPRO Fire & Water – Cleanup & RestorationTM franchise website claims that:
“SERVPRO has created the brand, system and support to help people from diversified educational, vocational and financial backgrounds take control of their own future and live the American Dream.
The SERVPRO Franchise opportunity allows you to take advantage of our proven track record while being in business for yourself, but not by yourself." (Source: Servpro website)
According to the SERVPRO franchise website, SERVPRO franchise owners are given the chance to control their own destinies, to “control your own destiny” and “redefine personal freedom”:
Control Your Own Destiny… Imagine having the time to do the things important to you. Imagine the chance to own a fully managed business. Imagine the opportunity to build your own future and change your family tree. The SERVPRO system affords you the opportunity to create wealth and build your family’s future…
If you’re ready to redefine personal freedom then SERVPRO is ready to help.
However, the Internet contains numerous and widespread complaints that the franchised ServPro company inflicts more damage than it mitigates.
These widespread complaints indicate that SERVPRO may have a negative brand image in the marketplace.
Read our post: SERVPRO: Is ServPro a Scam?
In fact, many consumers claim that they’ve been Servpro is a scam operation run by thieves.
On the Serv-pro reviews website, ezakimak10 wrote:
Servpro are scam artists! I could write a book about servpro and all the unethical practices they use. Tripling the quote they give you; Stealing items from your home; putting liens on your home; refusing to send you a detailed bill; Their tactics are criminal like just to say the least. I have no idea how our system allows them to survive by taking advantage of helpless people and also insurance fraud at its best.
What do you think of the SERVPRO Cleanup & Restoration franchise opportunity?
Is SERVPRO a franchise scam?
Does SERVPRO franchisees have to resort to overcharging, stealing and doing shoddy work to survive?
If not, why do you think they attract so many complaints?
Does SERVPRO provide the training, support and systems it promises?
Is SERVPRO genuinely dedicated to the success of its franchise owners?
Please share a comment, opinion or insight below.
ARE YOU FAMILIAR WITH THE SERVPRO FRANCHISE? WHAT COMPLAINTS DO SERVPRO FRANCHISEES HAVE? PLEASE SHARE A COMMENT BELOW.
To contact the site admin, email UnhappyFranchisee[at]gmail.com.
SERVPRO: Is ServPro a Scam?
January 24, 2012
SERVPRO Fire & Water – Cleanup & RestorationTM claims that:
“Whether you need emergency restoration or top-to-bottom home cleaning following fire, water or mold damage, you can trust your local SERVPRO Franchise Professional to make your house feel like home again. Our goal is to help you regain control to make your damage ‘Like it never even happened.’” (Source: Servpro website)
However, the Internet contains numerous and widespread complaints that the franchised ServPro company inflicts more damage than it mitigates.
In fact, many consumers claim that they’ve been Servpro is a scam operation run by thieves.
(Also read: SERVPRO Franchise Complaints)
On the Serv-pro reviews website, ezakimak10 wrote:
Servpro are scam artists! I could write a book about servpro and all the unethical practices they use. Tripling the quote they give you; Stealing items from your home; putting liens on your home; refusing to send you a detailed bill; Their tactics are criminal like just to say the least. I have no idea how our system allows them to survive by taking advantage of helpless people and also insurance fraud at its best.
3233 wrote:
What a scam company…Water damage due to ice maker break…Serv Pro recommended by insurance co and they came. Set up fans for a week -kept saying it was still wet and tore out ceiling etc.Wanted to come back to replace and when I told them I had a carpenter the manager became belligerent…. The bill was way over the top , not dated and not itemized. Insurance is fighting them…Wouldn’t call them to clean up dog’s mess.
Sadpro wrote:
Servpro have numerous violations listed with the better business bureau. They are at best a load of con men, crooks and liars. Do not use their ineffective and impotent services.
made wrote:
long story short- dont use serv pro
the bill was ridiculous! THEY COMPLETELY LIED ABOUT THE HOURS AND JOBS! it was after our house almost burnt down in a fire. amyways now we have an ongoing battle against the 10,000 DOLLAR BILL!
underconstruction wrote:
ServPro of Decatur/Forsyth was hired by my insurance company. They over charged thousands of dollars for work that would never need to be performed. Submitted a second estimate and intentially over charged again. Damaged thousands of dollars worth of my property and to my home. Refuses to return calls, refuses to complete the job they were paid to do and refuses to return the remaineder of my personal property. ServPro employee’s even stole items from my home when they were here.
Have you dealt with SERVPRO Cleanup & Restoration?
Is SERVPRO a scam? Does SERVPRO overcharge, steal and do shoddy work as so many claim?
If not, why do you think they attract so many complaints?
Is the company or its franchise owners and employees the problem?
Please share a comment, opinion or insight below.
ARE YOU FAMILIAR WITH SERVPRO? PLEASE SHARE A COMMENT BELOW.
To contact the site admin, email UnhappyFranchisee[at]gmail.com.
