DELI DELICIOUS Franchise

Customer Sues Deli Delicious Sandwich Chain for False Advertising

Fresno-based chain accused of illegal bake-and-switch; franchisor allegedly promotes “fresh ingredients” but forces franchisees to keep bread frozen, stacked in cardboard cartons, to be thawed the day of serving.  by Sean Kelly

(UnhappyFranchisee.Com)  It’s official.  The bitter food fight between angry franchisees and Fresno franchisor Deli Delicious Franchising Inc. (DDFI) is now an all-out brawl.

Customer Letitia Sanches has joined the legal battle against DDFI, alleging that the company, owned by Mohammad Hobab, and DDFI President Hesam Hobab, engaged in “unlawful, unfair and fraudulent business acts or practices” by “selling frozen bread disguised as fresh.”

The complaint also alleges that “DDFI and its applicable franchisees advertise that the bread is made with 100% organic flour but do not make their bread using 100% organic flour most of the time.”

NOTE:  Graphics shown here are from the Internet and are not necessarily court exhibits

Also read: The Business Journal:  Battle Over Bread  2/19/21

DELI DELICIOUS Sues Franchisee For Serving Fresh Bread

Letitia Sanches vs. Deli Delicious Franchising Inc., & Hesam Hobab Alleges False Advertising & Unfair Competition

The Complaint for Equitable Relief and Civil Penalties  Letitia Sanches vs. Deli Delicious Franchising Inc., Hesam Hobab and Does 1-25, inclusive (Case No. 21CECG00378) was filed in Superior Court of the State of California, County of Fresno, February 9, 2021.

According to the complaint’s General Allegations

“Defendant DDFI advertises its sandwiches as having ‘fresh ingredients’… Based on information and belief, DDFI has forced ‘the majority of its franchises to buy frozen bread from its sister entity DD’S Bakery which bakes the sandwich breads and then freezes them before having them sent to restaurants.
“DD’s Bakery’s major owner is also Mohammad Hobab.”

The suit claims that on November 24, 2020, Letitia Sanches and a co-worker ordered two sandwiches at the Deli Delicious sandwich shop at 5628 N. Blackstone Avenue, Fresno, California. That store is owned and operated by DDFI President (and Mohammad’s son) Hesam Hobab.

Deli Delicious Advertises Fresh Ingredients But Secretly Switched to Frozen Bread

According to the complaint:

“All signs at the store showed that the DDFI’s sandwiches were made of 100% organic flour. There were also signs promoting the sandwiches as having ‘fresh ingredients’ or ‘always fresh’.

The photos shown in the store depicted bread that Iooked nothing like the sandwiches [Sanches] had just bought.”

Letitia Sanches claims that the bread on the sandwiches were “stale and dry.”  She did an Internet search and learned that Deli Delicious was now substituting frozen bread for the fresh, daily baked bread it had served for decades.

According to the suit:

“Based on available public information, since at least 2018, DDFI has consistently advertised its products having ‘fresh ingredients.’

Nowhere does DDFI informs the consumers that the bread products were previously frozen after being baked.”

Deli Delicious Franchising Inc. (DDFI) Accused of Bogus Organic Claims

The Sanches suit alleges “DDFI has told the world that its product is fresh and made of 100% organic flour since 2018.

Based on information, DDFI did not buy 100% organic flour until late October, 2020.”

Unhappy Franchisee has been reporting on its suspicions of false freshness representations and misleading organic claims for many months.

We filed complaints with several state and federal agencies requesting an investigations.

We have also been reporting on the numerous lawsuits and bullying tactics by DDFI, Mohammad Hobab, Hesam Hobab, and Ali Nekumanesh to force Deli Delicious franchise owners to replace the fresh-baked bread customers knew and loved with frozen loaves they are forced to purchase from Mohammad Hobab’s and Ali Nekumanesh’s DD’s Bakery.

Plaintiff Letitia Sanches is represented by Fresno attorney H. Ty Khalarazi of the Yarra Law Group.

Also Read:  Keep Deli Delicious Fresh!  Support the Franchisees!  Sign the Petition!

Deli Delicious Frozen Bread Lawsuit:  Read the Complaint

Letitia Sanches vs. Deli Delicious Franchising Inc., Hesam Hobab and Does 1-25, inclusive (Case No. 21CECG00378) was filed in Superior Court of the State of California, County of Fresno, February 9, 2021

DELI DECEPTIVE:  What Deli Delicious Won’t Tell Its Customers [Video]

Writers & Editors interested in writing about Deli Delicious franchise controversies:  Contact Sean Kelly, publisher of UnhappyFranchisee.Com, at UnhappyFranchisee [at] Gmail [dot] com for a Deli Delicious backgrounder and briefing document with sources, quotes and interviewee contacts.  We are not affiliated with and do not represent DDFI or its principals.

ARE YOU FAMILIAR WITH DELI DELICIOUS, MOHAMMAD HOBAB, HESAM HOBAB OR ALI NEKUMANESH?  PLEASE SHARE A COMMENT BELOW.

ALSO READ:

All Deli Delicious Posts on UnhappyFranchisee.Com

DELI DECEPTIVE: What Deli Delicious Won’t Tell Its Customers

The BREAD That Froze Deli Delicious’ Growth.

Which Sandwich Chains Serve Fresh Baked Bread? Which Serve Bread That’s Frozen & Thawed?

DELI DELICIOUS 8 Troubling Revelations From Unsealed Court Documents

DELI DELICIOUS Franchise Assessment and Discussion Part 1

DELI DELICIOUS, Ali Nekumanesh Defamation Lawsuits

Deli Delicious Franchise Assessment GoFundMe Campaign

WHAT DO YOU THINK?  SHARE A COMMENT BELOW.

Contact UnhappyFranchisee.com

TAGS: Deli Delicious, Deli Delicious Franchise Inc., Deli Delicious False Advertising, Deli Delicious lawsuit, Deli Delicious sued, Deli Delicious Organic lawsuit, False Organic claims, organic food lawsuit, Mohammed Hobab, Ali Nekumanesh, Hesam Hobab, Zohreh Hobab, deli delicious franchise, deli delicious bread, DD’s Bakery,  fresh bread lawsuit, H. Ty Kharazi,  Yarra Law Group, Unhappy Franchisee

unhappyzee

View Comments

  • Tonight June 28, 2023 my boyfriend and I purchased a French Dip and a Ham and swiss cheese sandwich both on white bread. The french dip did not look nor taste like white bread and both sandwiches had the bare minimum of meat. Upon arriving and walking to the entrance, we had to step over vomit and trash before entering. The location is at 2787 W. Shaw Ave., Suite #110, Fresno, Ca 93711. We will never go back to this location.

Recent Posts

Some JDOG Franchisees Support the Deception of Veterans

Many JDog franchise owners are relieved the Truth is coming out & Veterans are being warned. …

3 days ago

JDog Franchisees: Post Your Conscience. Live Your Slogans. (Graphics Gallery)

JDog Junk Removal & Hauling &JDog Carpet Cleaning & Floor Care franchisees claim to be…

6 days ago

Veteran Podcasts You SHOULD’NT Trust: VETERAN LED

Veterans beware.  You are the #1 prime target for scammers and exploiters.  Fake News…  Disinformation… …

1 week ago

Where Have All the JDogs Gone? Folksinger Sean Kelly Reinvents the Protest Song

Sean Kelly, Franchise Truth founder & publisher of UnhappyFranchisee.Com, is reinventing the traditional folk music…

2 weeks ago

“Michigan’s Worst Cop” Mark Aldrich Owns America’s Worst Franchise: JDog

Dubbed “Michigan’s Worst Cop” by one news outlet, “troubled” former cop Mark Aldrich appears to…

4 weeks ago

FTC Slams H&R Block for Deceptive Advertising Practices; Read the Complaint (FREE!)

For a limited time only, you can read the FTC complaint against H&R Block for…

2 months ago