MINUTEMAN PRESS Franchise Complaints

Minuteman Press franchise opportunity:  Are you familiar with it?

If so, please share your experience, opinions or insights with a comment below.

Minuteman Press

The Minuteman Press franchise website states: “With a support system unmatched in franchising, proven marketing concepts, and state-of-the-art technology; we have been able to take quality people from all walks of life and provide them with the opportunity to help secure their financial future.”

However, data released by the Small Business Administration (SBA) indicates that Minuteman Press franchise owners who qualified for SBA-backed franchise loans have an disturbingly high loan failure rate of 28%.

That qualifies Minuteman Press for inclusion in UnhappyFranchisee.com’s list of WORST FRANCHISES IN AMERICA (by SBA loan defaults)

Minuteman Press franchise owners have an alarming 28% SBA default rate.

The apparent drop in Minuteman Press franchises in recent years is also a franchise red flag.

Minuteman Press Franchise  
Minuteman Press U.S. franchises in 2008: 779
Minuteman Press U.S. franchises in 2011: 711
Growth in franchise units 2008 – 2011 (#) -68
Growth in franchise units 2008 – 2011 (%): -9%
SBA loans granted since 2001: 254
SBA loan failure rate: 28%
Sources: Entrepreneur (growth), Coleman report (SBA)  

The inability to repay an SBA-backed loan (or any franchise loan, for that matter) indicates a serious situation for the franchisee. 

It’s likely that Minuteman Press franchise owners who received SBA loans may have collateralized their franchise loan with their homes or other personal assets, and many were unable to repay those franchise loans… despite the serious incentive to do so.

Are you familiar with the Minuteman Press franchise opportunity?

What do you think accounts for the SBA loan failure rate of Minuteman Press franchise owners?

What steps should Minuteman Press be taking to stop further franchise failures?

Has Minuteman Press taken serious action to address the problems that led to these loan failures?

Please share a comment (anonymous is fine) or Contact UnhappyFranchisee.com.

If you are a Minuteman Press franchise representative or employee, feel free to leave a comment or email us at UnhappyFranchisee[at]gmail.com.


Contact UnhappyFranchisee.com

Minuteman Press, Minuteman Press franchise, Minuteman Press franchise complaints, Minuteman Press complaints,  printing franchise, quick print franchise, copy shop franchise, franchise failure rates, SBA franchise loans, worst franchises, unhappy franchisee, Ray Titus

17 thoughts on “MINUTEMAN PRESS Franchise Complaints

  • July 25, 2012 at 2:53 pm

    I have been a franchise owner for over 6 years. While the franchise may not be perfect I have enough experience to know that the people who are “unhappy” are most likely the franchise owners either 1) were terrible sales people or 2) had no idea how to run a business or BOTH. Yes it is hard work and no it is not a job where you sit at your desk and play FreeCell all day. You have to work at and keep working at it. I think the SBA failure rate might have more to do with the SBA approving loans than it has to do with the Franchise. Just my experience.

  • July 25, 2012 at 8:49 pm

    Thanks for your pearls of wisdom! Obviously, franchisees are just mere individuals who have failed in their past experiences this is why they qualified for franchising RIGHT!

    I love it when someone who has been successful as a franchisee gets on here and tells others what made them fail. Successful franchisees know so much more about franchising than any of us.

    What successful franchisees need to understand is failed franchisees had to meet the same requirements as successful franchisees to become a franchisee. Put yourself in a failed franchisees shoes. They took a risk just like you.

    Now ask yourself why someone would search for a way to warn others about a bad experience in which they lost their life savings?

  • October 10, 2012 at 10:38 pm

    Sometimes a franchisee does what they are “supposed to”, work hard, get involved, and trust that the franchise system — they pay for — will work, and it does not. Sometimes it is possible that a franchise owner takes the word of a franshisor, and maybe should not have. MMPI was rightfully prosecuted by the Federal Trade Commission for basically “over-stepping”. You should be aware of that. And Todd and Belinda…shame on you. Search FTC and Minuteman Press and see what you think. Sometimes is it not possible that a franchise sales person could not take more than they give back?

  • February 21, 2013 at 8:41 pm

    My experience as a minuteman franchisee has been very good.Icame from a job makeing 45000$ ayear todayI take home over 2ooooo$ work 4-5 days a week.Due your homework talk to other franchise owners preferablely face to face. compare your self to them.Its work but the system they give you works.If you sit in your store waiting for buisness it will take you a long time.What Ive seen with unhappy owners is they sit in there stores and complain wating for someone todue the work.

  • May 31, 2013 at 10:30 am

    Stop the being a cry baby
    and go to work!

  • July 2, 2013 at 10:37 pm

    I went to minuteman franchise corp website Wow what great insiteful owner discussion of what it’s like to own a minuteman shop. Wow quality people talking straight up about what a exceptionally great company minuteman is .its obvious mr Duffy should find a job and work with supervision and guidance .

  • August 6, 2013 at 6:47 pm

    Would like to speak to someone about doing business in St. Louis with any other minuteman press than,
    Minuteman Press,
    3635 Forest Park Ave.
    St. Louis, Mo. 63108*USA.


  • July 10, 2014 at 10:43 am

    Allen Bortz @ Minuteman Press (downtown) 3635 Forest Park Ave. St. Louis, Mo. 63108 has Lied, Cheated and Stolen from Cancer Survivors and People on Disability for over $100,000.00. This type of horrible business practices should not be tolerated by anyone in the Business & Community World. Note: I have done business with Minuteman Press my whole life. No other Minuteman Press is like this one person. It Is A Shame That One Person Can Spoil The Whole Bunch. Why this community, franchise and government does not step in and deport this person just atrocious me.

  • July 26, 2014 at 7:49 pm

    What is wrong this company~?.. Minuteman Press Corp. Office gives the OK, that people from a another country can come in Steal & Lie to people that are Cancer Survivors and on Disability.. As long as they get their corp. greed money, anyone can do anything they please. This is truly a sad day when Minuteman Press Corp. Offices just care about their own well being. Truly the Corp. Offices of Minuteman Press and the people they are allowed to do this to happen to Americans is really shameful. The Corp. Minuteman Offices should and will pay dearly for their actions…

  • December 31, 2014 at 6:58 pm

    The minuteman press business model is already dead. There is no place for such a business in this era. It will disappear sooner than what MMP corporate thinks.

    The large printing companies are taking over with their friend called TECHNOLOGY. Today, large printers like 4Over are starting to kill the minuteman press concept or business model, with offerings like NCR forms, short run digital envelopes, announcements printed digitally (A7, A2, etc. etc.) with very nice papers and quick turn around products, business cards, flyers, mailing, EDDM, etc. All at better costs than in-house production and printed with much better quality than a stupid Xerox or Konica glorified copier (called by that part of the industry “digital presses”)

    That was the only “advantage” or justification for that business model to exist. Customers would go to the local MMP and get items like those, printed quickly (but with huge margins, 60% to 70%). Well, today anyone with some expertise in printing or graphic design can have a “virtual printing company” outsource everything, forget about overhead, royalties, leases, employees, etc. and focus only on acquiring customers.

    That’s the business model of today. The only one that will survive in the next 5 years. minuteman press is a scam, paying peanut salaries and hiring monkeys. Field reps that are more like thieves who steal files and sell them to their competitors and leave their new “customers” (owners) eating shit while “learning” about the business.

    Their business is to rotate stores and resell them as many times per year as they can. So if you go broke, that feeds their business. Now, don’t forget, a true entrepreneur has to learn or know how to sell and how to acquire customers. And has to work hard and figure out the way to make money. No matter what business. And is not like these clowns didn’t tell you in their franchise agreement what they will do. You signed on the agreement, nobody forced you… Sorry to read the stories above.

  • April 8, 2015 at 9:23 pm

    Ok.. it’s been 2 years now, you let your Alan Bortz @ Minuteman Press, 3635 Forest Park Ave. St, Louis ,Mo. to LIe & Steal from people that are Cancer Survivors & on Disability.. What is wrong with this Corp. Office~? I would guess, if he goes to jail the rest of his life, you will get the machinery that he stole & you will make $$ off of this.. if this is what you call living the American dream~!. Letting someone from across the world come & steal everything that a American Family has worked for since 1954.. There is so much that is wrong here & the Corp. Office will not do a damn thing.. what the fk’ is wrong with this Corp. Office~?..

  • August 11, 2015 at 6:08 pm

    To all of you against MMP-I have co-owned a franchise for 12 years now. This has been one of the hardest things I have ever done. Life crapped on us throughout this time. But we are still going, still adjusting to industry changes and don’t blame a corporate office for anything that has affected us! The agreement is quite clear-we are INDEPENDENT owners. Minuteman Press International provides training, tools, a system to operate; NOT bailouts, not legal advise, Not ethics! Those are for individuals to take care of. So for the MMP owner in St. Louis that allegedly stole from Cancer Survivors-not corporate’s problem-that is a legal problem and hopefully is being prosecuted accordingly. MMIP has as little control over how an individual franchise owner conducts his ethical business as you do over the IRS demanding taxes! Not all of us owners are like that, quite frankly this guy is quite the exception.

    As for the system being a scam. It’s worked for quite a while (more than 30 years) and requires hard work. The system is for anyone who wants to own a business but not reinvent the wheel having no experience in the industry. Business ownership and franchise ownership is not for everyone.

    If you do not own a franchise type business you have no authority to say it is a scam or MMIP is a terrible company. Until you have owned a franchise/business-dealt with payroll, local, state, fed, sales and BWC taxes, cash flow, judging the correct capital needed, franchise fees or economic factors you should not pass judgment on those of us who have done these things.

    The American Dream to control one’s own success does not include a success guarantee. You get out what you put in and sometimes life throws curve-balls!

  • April 23, 2016 at 2:41 pm

    Is it still worth buying one of their stores or is this already a dead business.
    I have lately been looking at buying one of their existing stores.
    Your honest answers will be greatly appreciated. Thanks

  • April 24, 2016 at 10:30 am

    Also interested in feedback. Has new print technology badly hurt the stores?

  • June 20, 2016 at 8:23 pm

    A total scam. Talk to there sales agent ask about low performing stores they always have them lots.

  • August 19, 2016 at 6:12 am

    Former MMP owner for 26 years. Sold my store 2016.
    Everything Tata DeaHuevo says in her post above is accurate.
    MMP future is cloudy at best. What is remaining of the paper printing market (digital devices are taking over) is being gobbled up by giant printers.
    I do not recommend investing in a MMP franchise.

  • May 4, 2018 at 10:43 am

    I’m interested in purchasing a MMP. I’ve met with Bob the area manager. And apparently the owner is retiring. I would really like some insight on the business as I have no experience in the industry.

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