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JAN-PRO Franchise Complaints

August 11, 2009

JAN-PRO Franchise Complaints.
Janitorial franchises like Jani-King, Coverall and Jan-Pro are quite controversial, with detractors warning that franchisees are really just buying low paying jobs… or worse.  UnhappyFranchisee.com asked:  Is the JAN-PRO Franchise a Scam?We are not Jan-Pro

Here are some of the comments we received:

N LYNN wrote:

“We have an account we no longer wish to service – it doesn’t pay enough for all the work required.

“We gave them notice that we would no longer be working that account, but they say we can’t quit it until they find someone to fill it. I don’t think they are trying very hard. “

Jeff wrote:

“These guys underbid all the competition, so low that no one can make any money. If you buy a franchise from Janpro, read their contract before anything. Don’t gave them any money until you read the contract. You can Google them and read anything on Ripoff report to see what their former franchise people have to say about Janpro. I agree, they pay so low there is no way you can hire anybody, so low you will have to hire illegal immigrants to work for nothing because you can pay enough for the minimum wage because they bid so low onthe job and suckered you to buy the account because the cleaning is getting done for nothing…. Search and research if this business is for you, it is not a 100K business like you think, it takes a lot of work to earn that.”

Patty wrote:

“Beware, Beware, Beware!!!!!!!!! Jan Pro franchise is a huge rip off. The business tactics they use are very deceitful. They lie to you to get you to buy into the business and AFTER you have given your money to them you find out the truth. You will not make money unless you work 24 hours a day and do all the work yourself. Find an ongoing lawsuit and join in if you can or start your own lawsuit against them to get your money back.”

Jerry wrote:

“I to got rippedoff by jan-pro. They got me accounts that payed so low that I was making less than minimum wage. Since I posted my Phone number on another site I have been geting Tons of calls from people all over the country. I cant believe how many people from all over the country have called me. I even received a call from Canada. It’s really sad how jan-pro keeps ripping off so many people and so many families. What is really sad is when they ripoff single Moms. Now many of us from all over the country are getting together and we are taking legal action. I’m now a member of a National Class Action Lawsuit.”

ARE YOU FAMILIAR WITH THE JAN-PRO FRANCHISE?  PLEASE SHARE YOUR THOUGHTS & EXPERIENCES – GOOD OR BAD – BELOW.

Contact UnhappyFranchisee.com

READ MORE ON JAN-PRO:

JAN-PRO: Is Jan-Pro a Great Franchise Opportunity?

JAN-PRO: Is JAN-PRO Franchise a Scam?

JAN-PRO UnhappyFranchisee.com Responds to Jan-Pro Threat

JAN-PRO Threatens UnhappyFranchisee.com

JAN-PRO: Janitorial Franchise Warning

Comments

691 Responses to “JAN-PRO Franchise Complaints”

  1. janprocraig says:

    I was totally ripped off by Mike Humm at Jan Pro of Western Pennsylvania. I lost my car to repo, I am loosing my house, and am out $ 9,000.00 dollars . I WANT JUSTICE AND I WILL GET IT !

  2. chad nardi says:

    I went from makeing 16300.00 month to 4300 .00 because janpro bullshit and lies….

  3. chad nardi says:

    My number [redacted]

  4. janprocraig says:

    JAN PRO OF WESTER PA MIKE HUMM OWNER ====SHUT DOWN BABY ===

  5. janprocraig says:

    NO MORE JAN PRO WESTERN PA THEY ARE SHUT DOWN .HA HA HA

  6. hammysammy says:

    O humm O humm you are done, you are shut down, you are broken , never to rip anyone off again. Yes Virginia, their is a Santa Clause – Amen.

  7. Mike Retzer says:

    I am a retired teacher. I’ve been looking for an opportunity to start my own business. The two franchises that I’ve looked at so far are Jantize and Jan-Pro. They seem to be basically the same, although Jan-Pro seemed to be more aggressive. The Jan-Pro guy actually told me that I would never get rich doing this! What?! I’m not expecting to “get rich” but it didn’t seem that he was concerned about my financial growth in this business. My impression of franchises so for is that you pay them money so that you can make LESS money than you paid in. I think that they are just hiring janitors….janitors who pay money to join the “club”. I’m very negative on all of this cleaning franchise business now. I think that it’s all a scam. I need some opinions on this!

  8. Denise Edge says:

    I have had a Jan Pro franchise for 3 years now and it has not been successful. I invested $9,000 into a PF and have not received the full business from Jan Pro. Their scheme is to transfer/move cleaning contracts amongst the franchisees. DO NOT INVEST IN THIS BUSINESS!! I’ve made a big mistake!!

  9. Ishabella says:

    I also bought the bussiness thru Pleasonton CA and they are nothing but racist, liars and rob people. They harass me and others and the CEO just sits there and does nothing about it even after complaining and the GM Grant Pollard is such a liar I have prove to prove in court that they are doing unfair bussiness and have breached their own contract so many times. I have all the harrsements on writing thru email to show in court. Grant Pollard also make fake emails from customers to put a new team in so they can charge them after they made money on me. I also have prove of that. Just waiting on my lawyer to put all this together and sent a summon to Grant Pollard And David Rhodes for running a unfair bussiness and harassing us. Also got up to 5 other franchise to as witness about them. Can’t wait to drag them court.

  10. Ishabella says:

    Please anyone thinking about buying thru Jan Pro don’t do it. Also I lost my car and my whole saving cox of this company. Jan Pro pleasonton,Ca. Even customers are taking there bussiness esle where, they are becoming aware of their ways. They don’t even respond to my customers inquiries if they want a special done. They get back to me after few days later and don’t even answers questions

  11. lily says:

    I am not an franchise owner but was currently working for one. I am no longer with this company after one week due to the fact that the owner could not afford to pay me 50 dollars a day for 2 accounts, she said Janpro came in with a bid so low it is ridiculous. How are you going to have someone clean a large building and not even be able to pay them..

  12. Luis Escobar says:

    Be carefull DO NOT HIRE THIS COMPANY FOR CLEANING BUSINESS
    The staff of the Jan-Pro of San Antonio MJR Group Services LLC they are thieves, they took personal belongings from the private offices in my company. And the owner doesn’t care about the client he is more worried about the staff, even though I have my alarm system that shows they were the only ones who entered to my office that week end.

  13. Janice says:

    I live in North Carolina, and Jan Pro here is a HUGE rip off too. We have actually found out that they go into your clients buildings and attempt to have them put you out, so they can put a new franchise owner in there. You see, they keep their add in the paper, and they HAVE to give the new Franchise Owners (for the first year ONLY) the amount they paid for. So for the first year, it’s all good. Whoa!!! Wait, here comes year 2, you get nothing after that. They also charge you for the jobs that they force you to lose. Yep, they fill out complaints that your client never even said. I know this because we are close to our clients, and talk to them weekly to be sure things are okay. Your own business? NO!!!! It is not. Check your book, and see what they have you listed as: “Cleaner”
    I hope you are reading this BEFORE you give your money to them. We have had to file bankruptcy, and almost lost our house due to Jan Pro. If not for family helping us, we would have lost everything. DO NOT GIVE THESE RIP OFF ARTISTS your money!!! We actually went to them and told them we were on the verge of losing our house. They said they were sorry to hear that. Did they give us more jobs, NO!!!
    They have great sales pitches to give you, the buyer, but that is just to get your money. Please heed my advice, don’t buy a franchise through Jan Pro.

  14. Mick says:

    I am a Jan Pro franchise at overland park, kansas please don’t believe what they say i was with them for the last 3 years and the manager is so arrogant i bought a business from them 3 years a go , when you come first they treat you like a king and after they get you and took money from you they treat you like slave, they don’t have any respect at all from the top to the bottom they know you are a foreigner when you see your pay check they took a lot of money for different purpose for the last year 3 years I didn’t get any additional building from them and i did’t get what they promise fore me, i put my money in the trash.

  15. jb cleaning inc says:

    I have been à contract cleaner for JP and loose money every time bad bad business

  16. jb cleaning inc says:

    Out 3 month’s rent worked for them. 3 times lost money every time

  17. jb cleaning inc says:

    Well come on Shane I lost u

  18. jb cleaning inc says:

    Jan pro monitor sthis site

  19. jb cleaning inc says:

    Don’t ever call me again

  20. Yeano Hunter says:

    DO NOT WORK FOR JAN PRO!!!! THEY DON’T PAY YOU YOUR MONEY FOR WHICH YOU WORKED FOR AND OR FULL OF BULLSHIT!!! REBECCA AT THE HOUSTON OFFICE PARK 10 LOCATION IS FULL OF STINKY BULLSHIT AND LIES. THIS IS NOT A COMPANY TO WORK FOR AT ALL!!!

  21. Yeano Hunter says:

    DON’T WORK FOR JANPRO HOUSTON PARK TEN BECAUSE YOU WON’T GET PAID!!! Beware of 2 BROKE CRIMINALS NAME ANTHONY PERRY AND MYRON ALSO THEY BRING ALONG WIFE MODESKA PERRY TO MAKE IT LOOK GOOD. THEY ARE NOTHING BUT SCAMMERS AND LIARS THAT COME FROM FT WAYNE ,ID. I THINK THEY TRAVEL FROM STATE TO STATE IN A MINIVAN AND RIP PEOPLE OFF BY NOT PAYING THEM.

  22. Yeano Hunter says:

    Jan pro in Houston, Tx Park 10 location ran by rebbecca is a SCAM!!!! And you won’t get paid!!!!! She doesn’t wana pay and then is always having other ppl say she’s in a meeting. Jan Pro Houston TX rebbecca is a liar and straight rip off!!!

  23. Yeano Hunter says:

    Jan Pro Houston TX , rebbecca is a liar full of BS an u won’t get paid!!!!!

  24. Yeano Hunter says:

    Rebecca , Jan Pro , Houston TX 281-921-9000 dnt wrk there you won’t get paid!!! Rebecca D. Is not capable of running a legit business!! No one works for free!!

  25. Yeano Hunter says:

    Jan Pro is a complete RIP OFF!!! And Rebecca D of Hou,Tx is a LIAR AND YOU WON’T GET YOUR MONEY!!!!!! DON’T WORK FOR THIS COMPANY!!!!!!

  26. alonzo zamora says:

    I’m completely tired of this, I did my math just like others , and of cource,I’m not happy with my stupid desicion, I told felipe. Avina. A couple of times this company is a big scam, tell me please why sould I pay to work minimum wage? His anser was don’t look at it like that. And I thout. Well its not convinient to you or the company, ..so here I am stuck with an “investment” down the drain, and this is how I feel humiliaded, by this big corporation .is it to late?

  27. Phillys Ngoc says:

    Quebec Canada JP franchisee for 4 years now, working alone and being unhappy for the last 3 years, when I understood how they were acting. I’ve been accused by them of to much analysing when telling them some of their contracts where underbid after doing some simple maths (investment/contract value/spending/working time/ROI).
    I lost two accounts ($15,000 business value) after serving them for 4 years, one closed his business (large portion of my business), the other one moved out of my sector, and I new that in advance, so I adviseJP right away, not to wait to long for new business, presuming they would be replace, since I was well appreciate for my quality of service and franchise handling. At first, they did offer me some contracts, but couldn’t take it at that moment anyway, I was still runing those 2 customers still, but looking at them, I new they were note quoted wright so I refused them. When those 2 contracts were done, I send them eMails after emails, wondering what was happening next and since it was vacation time, things got delayed. Guess what? Took them 3 months to tell me if I wanted those contracts replaced, I would have to invest fresh money, and contracts were protected only for the first 12 months. Their franchise is a 10 years agreement, most commercial business are making chances within 5 years (expanding, moving, closing…whathever), who would invest more then $10,000 on business and contracts you don’t won when no protection (12 monts on a 10 year agreement is ridiculous)?
    Considering were’re not owner of anything but a binder of procedures and a vacuum, if it’s not a scam, it’s close to it.

    The worst is they’re now expanding in residential business under Maid Right Franchising! How many fools they’ll get again!

  28. Sheila Zoran says:

    I bought into the franchise and operated it for a year. It was the biggest rip off, (Toronto East, Ontario, Canada) . What they did to me is sold the accounts, had me work at it, then took the accounts away saying that there were complaints about my services. I WASN’T ALLOWED TO JOIN THE MEETING BETWEEN THE HEAD OFFICE AND AND THE ACCOUNT, to discuss issues. So the way they make the money is they sell you the franchise then take it away from you by claiming that the services was not good enough then resell your account to someone else. A HUGE SCAM AND RIP OFF, BEWARE!!!!!

  29. Sharon says:

    My mom n I will be working for the company for a yr. in April. I had a franchise owner but he had to move he was good friends with my dad. The JanPro took over our pay in TN. They are good people. They pay us what we were getting paid and worked with us when we switched over in Oct. Since my boss left I asked did he think it would be a good idea to take over the buildings he left he said yes. Only negative is staying on them about supplies. They took over from the last people and they do good work. I like them. Sorry you guys have it so bad.

  30. Dave says:

    All these complants sound like The bread company I use to work with……..
    I cant say what company, But they were a bunch of BIMBOs

  31. Yadira says:

    Honestly I will said that everyone speak in how bad is been for you, but I learn that always is a history behind. Not always is Jan-Pro fault. You really need to look in what you did wrong and why this is happening to you, this will help you to become a better business owner, is always a risk, but that’s why is a system to follow, if you break the system definitely you not going to success in any business you start, not only in the cleaning business. I been with Jan-Pro for the last 9 years in the Anaheim, Ca office and they been very supported to me. I learn from MY mistakes to become a better business owner. I’m very happy and I don’t have anything bad to said about Jan-Pro, they are loyal and they work with you to become a success business owner and this money is helping me to pay my bills, my food, my rent etc. Thanks and good luck to you all. Sincerely .

  32. Irving says:

    Hi Yadira ,

    You have a valid point here although I think what is being relayed here in this forum is the fact that Jan-Pro do not alway deliver what they promise. I myself having been a franchisee for multiple years have discovered that It’s your Business they are there just to support you, and you should never INVEST money key word INVEST that you can’t recover from.

  33. Jan Pro SHAM AND SCAM BOILEROOM OPERATION says:

    JAN PRO IS A CHOP SHOP…A BOILEROOM OPERATION LEGISLATION HAS TO BE PASSED IN LEGISLATURES ACROSS CANADA AND IN THE HOUSE OF COMMONS PARLIAMENT TO HAVE THEIR OPERATIONS BANNED IN CANADA!!!

  34. Jan Pro SHAM AND SCAM BOILEROOM OPERATION says:

    CHRIS FOOTE IS A LEACH, PARASITE AND SUCKS THE BLOOD OF HIS EMPLOYEES TO ENRICH HIMSELF AT THE EXPENSE OF HIS EMPLOYEES… LEGISLATION WILL BE PASSED IN THE HOUSE OF COMMONS – THE PARLIAMENT OF CANADA TO HAVE THE CLEANING FRANCHISE INDUSTRY SHUT DOWN JUST LIKE ALAN GREENBERG KLEPTOCRATIC OF GORDON DALY GRENADIER SECURITIES BROKER DEALER WAS CLOSED BY THE ONTARIO SECURITIES COMMISSION FOR EMBEZZLEMENT OF INVESTORS MONEY… JUSTICE WILL BE SERVED AND WILL PREVAIL AGAINST THESE THIEVES AND WOLVES IN SHEEP’S CLOTHING….

  35. Jan Pro SHAM AND SCAM BOILEROOM OPERATION says:

    THE EMPLOYEES FRANCHISES OF ALL THE FRANCHISE CLEANING COMPANIES ACROSS CANADA WILL HAVE THEIR DAY IN SMALL CLAIMS COURT AND THE SUPREME COURT OF ONTARIO TO HAVE CHRIS FOOTE AND OTHERS LIKE HIM CONVICTED FOR QUASI CRIMINAL ACTIVITY ORGANIZED KLEPTOCRACY

  36. I just learned franchisors are a scam says:

    I was interested in a franchise with a certain franchisor and just learned today that they were sued by 12 franchisees for violating consumer Protection Act and bad business practice. The franchisor never fulfilled it’s end of the bargain and did not provide guaranteed contracts to it’s franchisees. The Franchisor also took contracts from other franchisees who are providing satisfactory services and sold those same accounts to new franchisees. The franchisor also took falsified how much the accounts really paid. For example, if the account is $5,000 a month; they report to the franchisee that the account only pays $2,000 instead. This is complete fraud. I almost fell into the trap and something told be to google recent complaints on this franchisor and “Surprise”, I discovered that I was close to signing a binding agreement with this franchisor. Please do your research before you “Invest your money in a franchise.

  37. Shelia says:

    Jan-Pro of Chattanooga is a scam too! I personally visited with the owner, Anthony Burton, who represents himself as a concerned master franchise owner; however it was something about this man that I didn’t trust. Mr. Burton’s presentation sounded too good to be true. After my wife and I had a chance to look over the FDD folder given to us at the initial meeting and researching the pros and cons about Jan-Pro, we decided not to invest. There are just too much negative complaints about Jan-Pro. PEOPLE DON’T LET THIS COMPANY GET RICH OFF OF YOUR SWEAT AND HARD WORK! DO YOUR RESEARCH — YOU WILL NEVER MAKE ANY REAL MONEY!!!!!!!

  38. Jan-Pro of Chattanooga is a Scam too! says:

    Anthony Burton owner of Jan Pro Cleaning Systems of Chattanooga is a liar and full of BS. You won’t get paid!!!!!

  39. Cleaning For What says:

    JAN-Pro of Indianapolis is a waste of time the people in the office are unprofessional except for the secretary and the payroll lady. Indianapolis office has a man named Berry Rinehart that talks to people like a child and a CEO man that runs the office that lets shit go even after a customer even complained about him. They care nothing about there franhisee that they have and when new franchisees coming in the go into your account and nitpick at things that clearly has never been a issue and the customer have never had a issue with you clean just so the can transfer it to another owner…it’s a load of crap I am a franchisee still and the crap that you have to go through is ridiculous and i will be ending my business with them…PLEASE BE ADVISED THIS BUSINESS THEY CALL JAN PRO IS A SCAM DON’T TRUST THIS BUSINESS WITH YOU LIFE!

  40. Thomas Stroud says:

    Jan Pro of Raleigh is not a good investment . Iam not here to put the entire company down. The Father Moe Hassan is a great person and great to work with, although his son Sean Hassan makes the company a total bust. I have watched over a 3 year period and he has been nothing but a pain to work with. He has ripped off the people that I reffered and others that were already franchise owners. I have seen the evidence for myself – I know of experiences that have had the police at the Raleigh site – Francise owners like me have been so frustrated or so ripped off that they end up at the site to give Sean Hassan a beat down and then he just ends up calling the cops for assitance because he is actually stealing their money . I have lost thousands of dollars dealing with this guy .He fined me a 100$ for a late key return that was not late. He has his staff affraid to say anything or they will be fired . Im only hoping that the future of this Raleigh based business be totally shut down so that they can not rip off anymore good people. I worked very hard for this company and watched others work very hard only to be scammed out of their money. Operation managers have quit this Raleigh based company because they know that this is not the way to treat people. I have had over 4 different operation managers – ( i liked all of them) but they end up leaving because of Sean Hassan . One of them wreaked his car on the way to work and Sean expected him to work,although he informed Sean that he was still a bit shaken from the accident . Sean Hassen will question everything about you, but will not speak about his own faults in which I have seen many. I have seen so many front desk clerks go and come. If you can not keep ur own staff happy – how can u make total strangers and investors happy – if u do not even know how to treat your staff to keep them happy. I can give instances and occurring events with others as support to what I am speaking on. My only question is why so many franchise owners are going thru the same things that I have experienced? They will tell you that you work for yourself but you really work for them or for Sean because he takes the money off the top. By the time u receive your check it is hit with all types of fees. Just hope that you get a good ops manager that will truly support u and not be in fear for his job. I can go on and on with instances , but please save your money or invest it somewhere else. JAN PRO of Raleigh is not a good place to invest your money. DO NOT TRUST SEAN HASSAN – HE IS SCAM ARTIST – NO MATTER HOW NICE HE SEEMS . IN THE END YOU WILL LOSE YOUR MONEY !!!! JUST AS JANICE SAYS ABOVE…..

  41. Dana Humphrey says:

    After spending 5 years with Jan Pro I was terminated not for doing my job correctly but because I demanded an apology from one of the owners having a laugh of the passing of a family member. I haven’t gotten that apology as of yet and I have been gone since the end of March 2014. They have around 65 FO’s and almost all have the same complaints ACCOUNTS UNDERBID, but that’s ok because they make their 30 percent and that’s all they’re interested in. If you’re considering going with this company do your self a favor and consider doing it yourself. why pay someone so you can clean. Just saying check out your options
    X Training Director

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