Christine Johnson, General Counsel, Dickey’s Barbecue Restaurants, Inc. (DBRI)

Christine Johnson, General Counsel of the Dickey’s Barbecue Pit franchise company, coordinates and orchestrates litigation against Dickey’s franchise owners.  She not only oversees a formidable in-house legal department, she developed the Store Transition Program that accounts for the remarkably high number of Dickey’s franchise ownership transfers each year.  So effective is Johnson’s store transition team, numerous franchise stores are transitioned through as many as three or more owners before they permanently close.

(UnhappyFranchisee.Com)  Christine Johnson is the General Counsel for Dickey’s Barbecue Restaurants, Inc. (DBRI), the franchisor of Dickey’s Barbecue Pit restaurants.

Christine JohnsonChristine Johnson has built up a formidable in-house legal department which currently has four attorneys on staff, including Matthew Frizzo, Brandon Jones, and Robert Wilson.

Tabatha Anderson is listed as Senior Legal Assistant/Transitions at Dickey’s Barbecue Restaurants, Inc.

Jes Alexander is listed on LinkedIn as Deputy General Counsel & Compliance Counsel for DBRI since June, 2014.

Christine Johnson lists the formation and oversight of the Dickey’s Store Retention/Transition Program as one of her professional achievements.

That program is headed by VP Retention/Transition Bryan Pelt who oversees a staff (according to LinkedIn) that includes Scott Musch, Jonathan Stanley and others.

The Dickey’s retention/transition team reportedly works with Christine Johnson’s legal team to keep franchise stores from closing and finding creative ways to motivate other franchisees and current and former franchisees to take over failing stores.

Christine Johnson’s legal team also handles human resources issues that arise in the high-turnover Dickey’s corporate workforce.

According to inside sources, Christine Johnson’s legal department is extremely proactive in demanding non-disclosure, non-disparagement and general releases from employees and franchisees, and makes them a requirement for almost everything from severance pay to listing a franchisee’s location for sales to receiving a one-page non-itemized category summary of the systemwide marketing fund.

Attorneys who have reviewed these onerous agreements have remarked that they’ve never seen anything quite like them.

Have you had dealings with Christine Johnson, Matt Frizzo, Bryan Pelt or others in the Dickey’s legal and transition teams?  Please share your opinions and observations confidentially either with a comment below or by sending an email (in confidence) to UnhappyFranchisee[at]gmail.com.  Both positive and negative experiences and opinions are welcome.

General Counsel Christine Johnson’s Resume & Articles

According to Christine Johnson’s promotional information for a panel presentation she participated in on the role of in-house counsel,:

Christine S. Johnson is General Counsel for Dickey’s Barbecue Restaurants, Inc., headquartered in Dallas, Texas. Among other responsibilities, Christine manages all aspects of litigation brought by and against Dickey’s. She also guides Dickey’s through franchise registration, franchise sales and offer compliance, agreement negotiations, and counsels the company on franchisee relationship matters. Prior to taking a position with Dickey’s Barbecue, Christine was a Senior Associate with the law firm of Fletcher Farley Shipman and Salinas, LLP where she focused her practice on insurance and corporate defense litigation.

According to General Counsel Christine Johnson’s Resume (which is publicly posted with the panel presentation materials)

CHRISTINE S. JOHNSON

[Address Redacted]
BAR ADMISSION

Admitted to State Bar of Texas, November 2003

Admitted to the U.S. District Court for the Northern, Southern, Eastern, and Western Districts of Texas
WORK EXPERIENCE

Dickey’s Barbecue Restaurants, Inc.

Dallas, TX

General Counsel, 2014-Present

Assistant General Counsel, 2013-2014

Brian PeltResponsible for oversight and management of the Legal and Retention Departments for rapidly expanding restaurant franchisor. Prepare and maintain departmental budgets, conduct monthly evaluations with personnel, and ensure operational efficiency within the department.

Provide counsel and guidance to the board of directors, CEO, and executive committee on a broad range of issues including: business strategy; litigation strategy; employment matters; franchise regulatory compliance; commercial transactions and disputes; and internal policies and procedures.

Hire and manage outside counsel in litigation brought by and against the company in federal and state courts. Formulate litigation strategies, review billing, and prepare budgets.

Review, prepare, and negotiate a variety of commercial contracts to support the business needs of all departments.

Responsible for drafting and filing annual renewal, and any required amendments, of the Franchise Disclosure Document in compliance federal and state regulations.

Accomplishments during tenure:

  • Significantly reduced departmental budgets by:  (1) streamlining use of outside counsel and bringing additional legal work in-house;  (2) implementing internal cost savings devices; and  (3) re-negotiating the company’s insurance policies and premiums;
  • Developed and implemented a plan to increase staff and develop standard practices and procedures for the Retention Department, which services under performing and/or transitioning franchise locations; and
  • Decreased the average turn-around time for legal requests and projects by managing assignments and adjusting staff workload.

Dickey’s General Counsel Christine Johnson Shares her Professional Views:

February 26-27, 2015   State Bar of Texas 7th ANNUAL DAMAGES IN CIVIL LITIGATION UNDERSTANDING DAMAGES FROM THE IN-HOUSE COUNSEL PERSPECTIVE

October 27, 2015 · Dickey’s Barbecue Restaurants, Inc. Brings Legal In-House

May 31, 2016  THE BENEFITS OF HAVING A FULL, IN-HOUSE LEGAL TEAM

 

Also read:

DICKEY’S BARBEQUE PIT Franchise Closures, Internal Turmoil Revealed By UnhappyFranchisee.Com

DICKEY’S BARBECUE PIT Closed Location List

DICKEY’S Franchise Owners: Tell DBRI Your Biggest Concerns, Anonymously

DICKEY’S Franchise Owners Share Frustrations & Fears

DICKEY’S BARBECUE PIT Franchise Complaints

Dickey’s Barbecue Restaurants Inc. Threatening to Sue U.S. Army Veteran

ARE YOU A DICKEY’S FRANCHISE OWNER OR EMPLOYEE?    HAVE YOU BEEN TREATED FAIRLY BY CHRISTINE JOUNSON, MATTHEW FRIZZO & THE DICKEY’S LEGAL DEPARTMENT? 

PLEASE SHARE A COMMENT, OPINION OR REQUEST WITH DBRI.  COMMENT BELOW OR EMAIL IN CONFIDENCE TO UNHAPPYFRANCHISEE[AT]GMAIL.COM

Contact UnhappyFranchisee.com

Christine Johnson, Attorney Christine Johnson, General Counsel Christine Johnson, Dickey’s Barbecue Pit, Dickey’s, Dickey’s legal department,Bryan Pelt, Dickey’s franchise owners, Dickey’s churning, Dickey’s Barbecue Pit Restaurants Inc., Dickey’s franchise bullying, Matt Frizzo, Attorney Matthew Frizzo, attorney Brandon Jones, attorney Robert Wilson, Dickey’s Barbecue Pit franchise, Dickey’s franchise, Dickey’s Barbecue Pit franchise complaints, Roland Dickey Jr, , barbecue franchise, barbeque franchise, BBQ franchise

13 thoughts on “Christine Johnson, General Counsel, Dickey’s Barbecue Restaurants, Inc. (DBRI)

  • April 14, 2017 at 11:01 pm
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    Christine and Bryan are both pathological liars. Don’t believe anything you hear from either of them.

  • April 15, 2017 at 2:44 am
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    So I got food poisoning from their bbq at the corp office. So did 5 others. Currently being tested by the FDA for e.coli. Heres my resignation/cease and desist letter that is completely infactual.

  • April 19, 2017 at 2:08 pm
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    Jeff Gruber deserves some attention as the constant top facilitator and coordinator of the Dickey’s System.

  • April 28, 2017 at 2:28 am
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    I’m considering purchasing an existing Dickeys franchise. I’ve been reading the negative comments about franchisee experiences. I now have concerns. Please help me understand your experiences and why I should or should not get involved with a Dickeys franchise.

  • April 28, 2017 at 1:43 pm
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    Russ,

    Do not get involved, I repeat DO NOT. Run, as fast as you can, and thank every single person that told you to run.

    DBRI is a failing company. The existing franchise is selling because it is a failure model. The business model in general is a failure. It’s a pyramid scheme that trickles to the top. Every single cent you spend on anything from food to equipment is a cent Dickeys puts in their pocket. Buy some buns from Sysco? Oh, don’t worry Roland is getting a cut of that from their “package” mark up. Buy sausage? Don’t worry Roland is getting three cuts of that. His shell company that sells the product to the distributor, then the mark up from the distributor then the royalties you pay from the consumer. Buying some equipment? Yep they get a percent of that too. Uniforms? Same.

    Whatever you are doing now for work, even if you work at mcdonalds flipping burgers is better then owning a Dickeys. They take 9% from you between royalties and marketing but they act like they own you 100%. They will tell you what to do, when to do it and how to do it.

    If you fail? They will threaten to sue you for hundreds of thousands of dollars. Mainly the hag that this thread is about. Sometimes they will attempt to sue you for that much, but it’s really just to waste your time and money and to break you as a human. You will lose your house, your cars, your life savings becahse of these people and your self respect. Then they will give your store away to the next schmuck that has a dollar in his pocket. You will probably end up owing money to the state because you can’t pay sales tax. That? Will haunt you for the rest of your life.

    You could get that store for free and still fail.

    Run fast as fast as you can. I promise you will thank me later.

  • April 28, 2017 at 1:52 pm
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    We had three stores. The third one we were paid $8k to take it off the owners hands. At that time we were doing great. And now 14 months later we have lost everything too.

  • April 28, 2017 at 2:22 pm
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    I can only agree with the previous poster. Dickey’s will ruin you big time.

    There are not only royalty fees but a whole lot more fees for tech, online ordering, soon to have Dickey’s own POS and so on. 9% isn’t the max you pay them, no it is by far more. And another thing don’t ever believe when you get sales reports and other numbers and figures from Dickey’s. I have seen that the most are marked up by a great deal.

  • April 28, 2017 at 2:44 pm
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    Russ –
    I totally agree and can confirm EVERYTHING the previous post said. Run for your life or you will lose everything with Dickeys

  • April 28, 2017 at 3:24 pm
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    Russ – Do not doubt anything you have read on this website. Do not be psychologically manipulated. The first stage is the Howdy, welcome to our Family! part. Nothing is real. It is a movie set. It is scripted and staged like the movie The Sting. Maybe you are a Texan. Maybe you ate at Dickeys as a kid. You love the brisket or pulled pork? Whatever it is, you must resist the attraction. It is not real. There is a 30% margin on sales…. collected by Dickeys. No profit for you the Franchisee.
    Yes, on top of the 9% the fees, Dickeys will milk another 20%+ out of you through the markups, fees, program requirements and lack of services that you will wind up paying for yourself to try and make the business work.

  • April 28, 2017 at 5:08 pm
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    Russ,

    Do not – UNDER ANY CIRCUMSTANCES – franchise with Dickeys. If that isn’t clear then read it 5000 more times until it sinks in. They are not in the restaurant business. Dickeys is in the franchise selling and litigation businesses. You will lose every penny invested plus your sanity. Think about what they do. You sign a franchise agreement that includes a clause for liquidated damages after you close. Approximately 75% of the stores fail within two years. No big deal for Dickeys. They just sue you for royalties and sell your store to another guy. Then they sue him. Roland figured out years ago that his path to fortune was through the legal process and not royalties. The scheme is a legal way for you to transfer wealth from your family to the Dickey family. Roland KNOWS you will fail when you sign the agreement. He also knows he’ll profit because of the agreement. How he sleeps at night is a mystery. Be thankful you have a couple of folks who have been down the road you are considering. It is literally a prison sentence to be in business with them.

  • April 30, 2017 at 2:17 am
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    Thanks all for the info. This info has been enlightening to say the least.

  • May 15, 2017 at 5:10 pm
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    Another example of DBRI undercutting the franchisee by distributing Dickeys sausage in a local supermarket in the same shopping center as the Dickey’s franchisee. DBRI mandating that the franchisee buy the sausage from Sysco at an inflated price higher than it is selling in the supermarket. There goes the profit to the franchisee and the protected territory.

  • May 25, 2017 at 1:07 pm
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    Like Russ, I considered buying a Dickeys a few years back. I live in an area without BBQ and thought this would be great. I read the reviews on here and spoke to many owners and despite my desire to be in the BBQ business, common sense told me to stay away. Who needs this headache?

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