DAYS INN Franchise Complaints

Days Inn franchise owners are invited to share their complaints, frustrations and advice with prospective franchise owners below.

Sometimes getting to the truth behind the franchise hype is difficult.

Despite the fact that the number of Days Inn domestic franchises has been declining in recent years, Entrepreneur magazine has been giving Days Inn progressively higher rankings in its much hyped Franchise 500.

2012  Ranked #5 of the top 500 franchises (# US units not broken out)

2011  1,662 (Ranked #6)

2010  1,677 (Ranked #21)

2009  1,681 (Ranked #22)

2008  1,706 (Ranked #31)

Days Inn Worldwide is part of the Wyndham Worldwide family of hotels which also includes Baymont Inns & Suites, Hawthorn Suites, Howard Johnson Int’l., Knights Franchise Systems, Microtel Inns & Suites, Ramada Worldwide, Super 8, Travelodge Hotels, Wingate by Wyndham, and Wyndham Hotels and Resorts.

While the number of U.S. Days Inn franchises has been declining, Entrepreneur magazine keeps increasing its ranking.

Is the Days Inn franchise really improving every year?

Does Days Inn franchise provide the training, support, marketing and systems it promises?

Is Days Inn franchise and parent Wyndham Worldwide genuinely dedicated to the success of its franchise owners? 

Please share a comment, opinion or insight below.

 

ARE YOU FAMILIAR WITH THE DAYS INN FRANCHISE?  WHAT COMPLAINTS DO DAYS INN FRANCHISEES HAVE?  PLEASE SHARE A COMMENT BELOW.

To contact the site admin, email UnhappyFranchisee[at]gmail.com.

HAMPTON HOTELS Franchise Complaints

Hampton Hotels franchise owners are invited to share their complaints, frustrations and advice with prospective franchise owners below.

UnhappyFranchisee.com believes that no franchise system is perfect, and that it benefits everyone when new franchisees sign on with realistic expectations and advance knowledge of the challenges and frustrations they may face.

Is Hampton Hotels Really the Best Franchise Opportunity?

The Hampton brand includes Hampton Inn, Hampton Inn & Suites, Hampton Inn by Hilton, Hampton Inn & Suites by Hilton and Hampton by Hilton, and is a leader in a the mid-priced hotel segment. With more than 1,800 properties globally, Hampton Hotels is part of Hilton Worldwide, the leading global hospitality company. All Hampton Hotels boast high-quality accommodations, in-room conveniences and the latest technology, and a satisfaction guarantee.

Hampton Hotels was named the #1 franchise in Entrepreneur magazine’s 2011 Franchise 500. (See the UnhappyFranchisee.com discussion here: Top 100 Franchise Opportunities 2011: Behind The Hype) and has now been named the #1 franchise in Entrepreneur magazine’s 2011 Franchise 500 as well.

Are the accolades well-deserved?

Does Hampton Hotels provide the training, support, marketing and systems it promises?

Is Hampton Hotels genuinely dedicated to the success of its franchise owners? 

Please share a comment, opinion or insight below.

Also read:  HAMPTON HOTELS Franchise Disclosure Document

ARE YOU FAMILIAR WITH THE HAMPTON HOTELS FRANCHISE?  WHAT COMPLAINTS DO HAMPTON HOTELS FRANCHISEES HAVE?  PLEASE SHARE A COMMENT BELOW.

To contact the site admin, email UnhappyFranchisee[at]gmail.com.

HAMPTON HOTELS Franchise Disclosure Document

Hampton Hotels was named the #1 franchise in Entrepreneur magazine’s 2011 Franchise 500.  (See the UnhappyFranchisee.com discussion here: Top 100 Franchise Opportunities 2011: Behind The Hype)

The Hampton brand includes Hampton Inn, Hampton Inn & Suites, Hampton Inn by Hilton, Hampton Inn & Suites by Hilton and Hampton by Hilton, and is a leader in a the mid-priced hotel segment. With more than 1,800 properties globally, Hampton Hotels is part of Hilton Worldwide, the leading global hospitality company. All Hampton Hotels boast high-quality accommodations, in-room conveniences and the latest technology, and a satisfaction guarantee.

In its press release regarding the award, Hampton Hotels gives its franchise owners credit for the award:

Hampton’s success can be attributed to the brand’s willingness to continually listen to its franchisees and incorporate their input into each development and innovation program. Valuable information such as this allowed Hampton to foresee the need for change early and make key upgrades before they became mainstream standards. The brand also acknowledged the need to expand outside North America and grow globally through recent hotel openings in Europe. Most importantly, Hampton recognizes that each hotel’s’ first and foremost objective is to put the guest first, a belief reinforced through a unique team culture that stretches across the brand at every level.

“We were named #1 because of our incredible owners and we will work even harder to ensure they continue to have every tool they need to succeed,” said Gina Valenti, vice president, owner services. “As a leader in the mid-priced segment for more than 25 years we believe it’s our job to provide and support our franchisees with an effective business model and hotel tools that will grow and support the brand, enhance each guest’s experience and deliver returns for our franchisees both domestic and international.”

Details regarding the Hampton Inn franchise program are detailed in the HAMPTON INN Franchise Disclosure Document, available here in .PDF format:

 HAMPTON INN Franchise Disclosure Document 2011

ARE YOU FAMILIAR WITH THE HAMPTON INN FRANCHISE OPPORTUNITY?  SHARE A COMMENT – POSITIVE OR NEGATIVE – BELOW.

CHOICE HOTELS: Franchisees Sue for “Unfair & Deceptive Acts”

UnhappyFranchisee.com -  Franchisees of Choice Hotels International are suing their franchisor, and alleging that the Silver Springs, MD company cost them millions as a result of its “unfair and deceptive acts.”

The class action complaint that Choice Hotels International is charging its franchisees a fee, of up to 5 percent, on room stays by guests who are members of the Choice Privileges rewards program.  Choice Hotels franchisees allege that the fee was neither disclosed nor agreed to in their original franchise contracts.

The Choice Privileges rewards program provides member benefits to guests of multiple Choice Hotels brands, including Comfort Inn, Comfort Suites, Quality, Sleep Inn, Econo Lodge, MainStay Suites, Clarion, Cambria Suites,  Suburban,  and Rodeway Inn

The plaintiff group, which includes Choice Hotel franchise owners in Florida, Louisiana, Missouri and Texas, are seeking $225 million in damages, plus attorneys’ fees and costs.

The lawsuit alleges that:

In essence, Choice has created a group of reward members, the majority of whom are not even aware of that status, and siphoned 5 percent of the gross room sales revenue from the Plaintiff franchisees in relation to the stays by these reward members and without any contractual or other basis to do so…  Plaintiffs’ action against Choice also arises from violation of law based on unfair and deceptive conduct by Choice

Choice Hotels International has more than 6,000 hotel franchises  worldwide.

Source:  Gazette.net

ARE YOU FAMILIAR WITH CHOICE HOTELS INTERNATIONAL?  WHAT DO YOU THINK?  SHARE A COMMENT BELOW.