WIRELESS ZONE Franchise Complaints

April 24, 2012

Wireless Zone® claims to be the largest wireless/cellular retail franchise in the country with over 450 retail locations and growing.

Wireless Zone® claims to have an exclusive relationship with Verizon Wireless® that gives them the ability to co-brand with the largest wireless carrier in the U.S.

Are you familiar with the Wireless Zone® franchise opportunity? What do you think? Share a comment below.

Wireless Zone Franchise Marketing claims:

Wireless Zone® is a Verizon Wireless Premium Retailer with a strong, proven franchise system since 1988. No experience in the wireless industry is necessary as our turnkey business system supplies you with all the necessary tools and resources. You can expect:

Training – You will begin at our Wireless Zone University® in CT for two weeks and follow up with one week of in-store training at a Wireless Zone® authorized training store.

Store Planning & Build Out – Our build-out team will assist you with all the arrangements from permits and installation to store deliveries and setup.

Field Support – Our field team will assist you with ongoing operational support and function as your local business consultant. We have field support staff in each region who regularly visit stores to review performance and advertising strategies, discuss best practices, provide updates on technology, and consult with our franchisees on ways to enhance their businesses.

Warehouse- Our Central Warehouse provides helpful terms and conditions, supporting our franchisees on orders small and large.

Customer Service Support – Our customer service team is a resource for you. This department will field your calls to ensure your customer’s satisfaction with your store.

HR Department- Our HR department is a resource for understanding and complying with local employment requirements.

In-house Ad Agency – AdOne™, our in-house advertising agency, supports our franchisees by creating in all forms of media as well as managing carrier co-op programs and manufacturer market development programs. We invite you to investigate if Wireless Zone® is the right call for you.