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NY BAGEL CAFÉ Franchise & Franchisee Outcomes – Please Share

NY Bagel Café aggressively promotes its franchise opportunity as a chance to join a growing company with zero failed stores, zero lawsuits, and zero citations for franchise law infractions.  We’ve listed franchisees NY Bagel Café has listed in their documents over the past several years.  Help us update the list and share what you know about their franchise experience. Comment below or email ADMIN in confidence at UnhappyFranchisee[at]

(UnhappyFranchisee.Com)  This NY BAGEL CAFÉ Franchise & Franchisee Outcomes post is a collaborative, interactive experiment to gather information on what happened, historically, to franchise investments made with NY Bagel Café.

NY Bagel Café franchise ads run by Dennis Mason (sometimes known as Denis Maason, Keith Samuels, David Malin, or other aliases) and founder Joe Smith describe their franchise as a chance to join a “leading” 20-year bagel chain with 100% financing (above the franchise fee), and a chance to make big commissions helping them sell franchises.

Former franchisees and prospective franchisees alike have shared the pre-sale disclosure documents NY Bagel Café disclosure documents, which all indicate that NY Bagel Café has never had a failed, closed, terminated or resold/transferred store.  Is this true?  Are you a current or former franchise owner, investor, employee or vendor of a NY Bagel Café franchise?  Please share your experience with a comment below (your email address won’t be visible) or email ADMIN in confidence at UnhappyFranchisee[at]

Is the NY Bagel Café as wonderful as the ads and documents say?  Emails we’ve received, online complaints and our own research seems to challenge his claim (See _____  and _____) so we want to hear from former owners.

Disclaimer:  This information has been pieced together from NY Bagel Cafe documents donated to us confidentially, and from public sources.  Some details are likely to be incorrect and are posted here to invite input and corrections. Information is an approximation, and should be independently verified.  NY Bagel’s Joe Smith & Dennis Mason have been invited to provide clarification, corrections or rebuttals.

If you know someone with NY Bagel franchise experience, please forward them this link.  Thanks!

This post is an ongoing work in progress – please check back for frequent updates.


NY Bagel Franchisees – by state

Most of these franchisees were listed in company disclosure documents as open or coming soon, and were posted so prospective franchisees could contact them.  Some are from public records.  Some info may be incorrect or outdated; please contact us with corrections or requests:  UnhappyFranchisee[at]

Current Franchisees
CARMEN CASTILLO,  RICHARDSON TEJEDA  6801 SW 14 ST MIAMI, FL 33144 FL Singer Island/Riviera Beach

Sonya Ohlmeyer (Schreiver) & Tracy Hebert (Houma)  520 Barrow St. Houma, LA   (985)655-5200

Jayesh & Rupal Patel Jayesh Patel  Secaucus, New Jersey 07094  (347) 330-9037 NJ  Jersey City

Indra Cipto, Fenty Triany 4514 B City Line Avenue Philadelphia, PA 19131 (484) 434 8961 Opened 12/4/15
Walid Katemtou 6456 Old Beulah Street Alexandria, VA 22315 (703) 971-2971  Sold without being legally registered or approved in Virginia
NY Bagel Café – California Franchisees CA requires registration prior to promoting or selling a franchise.  We don’t believe NY Bagel ever registered nor was ever approved to offer franchises in California.
Amrou Saleh San Francisco, CA
Amber Robinson Tracy, CA Cafe closed. Amber Robinson, military veteran, widowed mother of two was sold an illegal, unregistered franchise.  It closed in months and Amber lost her home and investment. NY Bagel still uses her store photos in franchise ads.
NY Bagel Café – Colorado

Jeff & Stacy Calamino Castle Rock, CO 80108


Cafe closed.  Franchisees filed for bankruptcy December 2012

NY Bagel Café – Connecticut Franchisees

Kyrl Pierre  529 Soundview Ave. Stamford, CT 06615

CT requires registration prior to promoting or selling a franchise.  We don’t believe NY Bagel ever registered nor was ever approved to offer franchises in CT.
NY Bagel Café – Delaware

Amit Berry 2610 Capitol Trail Newark, Delaware 19711 (302) 733-0700

John Wallace  1111 Churchman’s Place Newark, Delaware 19713 (302) 533-6789

Margaret Cannister  12 Baywatch Rd.  Newark, DE 19720

Sayed Rabbani 24 Lake Tahoe Circle Bear, DE. 19701

Marvin Robinson 319 FOREST DRIVE  WILMINGTON, DE   19804

Pierre Sims 841 W. Birchtree Lane  Claymont, DE 19703


Cafe closed. Capitol Trail store

Cafe closed. 

Churchman’s Place

District of Columbia – Washington, DC
Lola Okunrinboye; Sajid Shah 1740 14th St. NW Washington, District of Columbia 20009
Never opened
NY Bagel Café – Florida

Diego R. Aguiar   Ft. Lauderdale, FL 33301   115 NE 3rd Ave.  Apt. 304  Ft. Lauderdale, FL 33301

Stephanie Robitzski  2419 N. Ocean Ave.  Riviera Beach, Florida 33404  (561) 841-1941

Hernaldo Barbarena





Hernaldo – never opened

FL Doral  Ervin Cruz  Delray Beach, FL  (917)202-1565 Cafe closed. Operated the Doral, FL store – closed 1/16
NY Bagel Café – Maryland

Mike Hamad 401A Atlantic Ave Ocean City, MD 21842 (410) 390-5068

MD Enforcement Order against NY Bagel Cafe

MD requires registration prior to promoting or selling a franchise.  We don’t believe NY Bagel has been legally registered to offer franchises in Maryland since 2013.

NY Bagel Café – Massachusetts

Ann Mary Bubb  10 Keenan Rd.  Brighton, MA 02135

Nader Faheem & Nevine Shafik   Sudbury, MA 01776

Eric Conlon 5 Jessica J Drive  Millbury, MA 01527 Janet Conlon Never opened – Conlon’s claim they were wrongly denied a franchise fee refund.  NY Bagel Complaint
NY Bagel Café – New Jersey

David Sypen  30 Franklin Turnpike  Waldwick, New Jersey 07463 (201)857-4680

Imran Ahmed 1420 Rt. 70 East Cherry Hill, New Jersey 08034 (856) 354-0040

Imran & Kimmula Ahmed  836 Cooper Landing Rd.  Apt. 504E  Cherry Hill, NJ 08002

Jim Doyle  341 N County Line Rd  Jackson, New Jersey 08527  (732) 987-6957

Mark & Josephine Rosen 319 Brick Boulevard Brick, New Jersey 08723 (732) 903-7595

Sam Kyrollos and Magdy Morcos  Bayonne, New Jersey 07002  (347) 277-2606



John & Debra Caristi  490 Rt. 35  Middletown, NJ (732) 747-5104  NJ Middletown

Shalina Akther  43 Sherman Ave.  Paterson, NJ 07502

Zahid Ali  Oakland, New Jersey 07436  (908) 906-3520

Pierre & Marie Barreau  32 Vacari Way  Little Egg Harbor, NJ 08087

Rosalyn Benitez-Laboy  6 Atlantic Ave Bradley Beach, NJ 07720

Douglas Carosella  279 West Place  Township of Washington, NJ 07676

Steve Dachs  207A Woodside Ave Ridgewood, NJ 07450

Mamdouh Demian  Jersey City, New Jersey 07306  (973) 331-9434

Jim Doyle Toms River, NJ 08755

Timothy Foley 807 Country Club Road  Bridgewater, NJ 08807

Beauhomme Jeanbaptiste  1956 William St.  Union, NJ 07083

Mike Manafi  16 Stonewall Court Mahwah, NJ 07430

Jorge Matos  Hamilton, NJ

Ketan Patel  Fords, New Jersey 08863  (908) 720-2240

Jay Polsky 530 Clark Rd Paramus, NJ 07652

Joseph Ramsey  Hackensack, New Jersey 07601  (201) 525-1040

Hany Rezkallah  Roseland, New Jersey 07068  (201) 344- 4606

Adel Rofail Jersey City, New Jersey 07306  (347) 653- 2225

Edward Santiago 484 Passaic Ave.  Nutley, NJ 07110

Zinnur Tabakci  1022 Main Street  Paterson, NJ 07503

Huseyin Cenab Tatar  1029 Broad Street  Clifton, NJ 07013

Christopher Tully  233 West Mt. Pleasant Avenue  Livingston, NJ 07039

Gary Verga  P.O. Box 32 Maywood, NJ 07607

Bakmukund Parikh Five State Deli & Convenience Store, LLC 1461 Route 23 Butler, NJ 07405

 Cafe closed. 

Waldwick Cafe Closed 2013

Cafe closed. Rt 70 Cherry Hill Cafe Closed 2013


Cafe closed. County Line Rd, Jackson, NJ closed 2014

Cafe closed. Brick, NJ Cafe closed 2012

Cafe closed. Magdy Morcos owned the Livingstone, NJ store.


Cafe closed.  John & Debra Caristi owned the Middletown, NJ store. 

Min Huebner  Rockaway, New Jersey 07866  (973) 453- 2288 Sued and won but couldn’t collect
Joseph Catalano, Jr. 176 Rt. 46 East Rockaway, New Jersey 07866  (862)209-4550  Cafe Closed
Bassam M. Barqawi, Sewell, NJ

Rima AlBarqawi, Turnersville, NJ.

Never opened.  Sued NY Bagel Café, won a summary judgement, never collected.  NY Bagel Lawsuit.
Dorothy Goetz  Saddle Brook, NJ Never opened.  First franchisee of River Vale store; She never opened
Richard Charles 215 River Vale Rd. River Vale, NJ 07675 (201)  497-5907


Nicholas Soloman 215 River Vale Rd. River Vale, NJ 07675 (201)497-5907

Cafe closed. Took over half-finished River Vale store, failed in months, declared bankruptcy

Cafe reopened & closed again. River Vale NJ store closed after multiple owners


Brian DelaCruz Metuchen, NJ Never opened.  Brian is legally blind and claims that NY Bagel Café refuses to repay him his $19,500 franchise fee he is owed.
New York NY requires registration prior to promoting or selling a franchise.  We don’t believe NY Bagel ever registered nor was ever approved to offer franchises in New York.
Tao Chin  New York, NY

Ernest & Lilia Alias  162-4- 9111 Ave.  Whitestone.  NY 11357

Jeanine & Angelo Morales 44 Norden St.  Staten Island, NY  10304

Joe & Rose Capalbo  1 Naples Lane Greenlawn, NY   1 1740


North Carolina

Kent Carrington Raleigh, North Carolina 27609  (919) 607-9574

Ashish Patel and Sunjaykumar Donda 3108 Grace Park Drive Morrisville, North Carolina 27560  (919)469-2777

Ashish Patel 401 Sturminster Drive Holly Springs, NC 27540

Sunjaykumar Donda 1338 China Drive Morrisville, NC 27560

Antonio Perpinan, 7515 Kings Ridge Drive, Apt. 302, Charlotte, North Carolina 28217 Never opened.  Mr. Perpinan claims he was wrongly denied a franchise fee refund & has filed multiple complaints with government agencies.
Rob & Jen Pistano  Wesley Chapel NC Cafe closed. The Pistanos operated the Wesley Chapel, NC franchise which closed.  Their location is still widely pictured in NY Bagel franchise ads.
NC  Hope Mills  Viviana Hernandez Hope Mills LLC  PO Box 689 Hope Mills NC  28348 (727) 266-7438   3/18/2015 Name and information from public record search.  Never opened.

Kenneth Hunter 1933 North 3rd St. Harrisburg, Pa. 17102 (717) 756-6773

Mark & Jennifer Messinger 110 Lincoln Highway Fairless Hills, Pennsylvania 19030  (215)486-7685

Pierre Sims 1810 Wilmington Pike  Keystone Plaza Glen Mills, Pennsylvania 19342-8177 (484) 574-8326

Ali Tifrani  Norwood, Pa. 19074  (215) 432-9388

Nicholas Travanglini, Jr.   Drexel Hill, Pa. 19074 (610) 331- 8797

Suzana Vangeli  Philadelphia,Pennsylvania 19136  (215) 292-3318

Do you know the outcome for the franchisees?  Please share below or email us.
Basil M. AlBarqawi, Philadelphia, PA Never opened.  Filed a lawsuit.
Gordon & Christine Cunningham  103 Turner Lane West Chester, Pennsylvania 19382 (610) 692-5111 Cafe closed. 

Cunningham’s filed a major lawsuit against NY Bagel.  Debranded, eventually closed. Cunningham v NY Bagel Lawsuit.

Adam Montpetit Assistant Branch Manager at Fulton Financial Corporation Lancaster, Pennsylvania Area  Franchisee at NY Bagel Cafe & Deli

Eric Shirk  Lancaster, Pa. 17602 (717) 380-5386

Cafe closed.  Owned and operated the franchise in Lititz, PA.  Debranded, then eventually closed.
Jeanette M Mora Douglassville, PA 19518 Jeanette Mora sued and won a judgement for return of her franchisee, but couldn’t collect.
South Carolina

Dhariane Sathler  Bluffton, South Carolina 29910 (843) 757-2232

Howard Falcon  Franklin, TN 37067 Cafe closed.  Howard Falcon owned the Franklin, TN franchise location, which closed.  He filed a complaint against NY Bagel Café with governmental agencies.
Meredith Treppa, David Ramirez   El Paso, Texas 79936 (915) 929-1538 El Paso Cafe closed Desert Saguaro LLC filed for Ch. 7 bankruptcy 2/2012. Billboard is widely pictured in NY Bagel franchise ads.
 Chantha  Douhdouh 8312 Louetta Rd Spring, Texas 77379 (832) 761-0464  Spring, Texas Cafe closed Summer 2016
Virginia Virginia requires registration prior to promoting or selling a franchise.  We don’t believe NY Bagel ever registered nor was ever approved to offer franchises in Virginia.
Nasir Karimi   Falls Church, VA  Never opened
 Abdul Karim Safi (SAFI, INC.) 431 Maple Ave West Suite A Vienna, VA (571) 340-3573  Vienna, VA Cafe closed
West Virginia

Mirela Gjunkshi  944 4th Ave  Huntington, West Virginia 25701  (304)399-3222

Entela Kalaj…. manager Albert Kalaj, Katrinia Kalaj  16 Risen Star Dr, Milton, WV 25541 304-390-5388

 Mirela Gjunkshi of FL was the 1st franchisee of the Huntington, WV Cafe.  Cafe Closed.



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TAGS: Joe Smith, Joseph Smith, Dennis Mason, Denis Maason, NY Bagel, NY Bagel Café franchise, NY Bagel franchise, NY Bagel franchisees, NY Bagel stores closed, NY Bagel New Jersey, NY Bagel Café, NY Bagel Cafe franchise scam, New York Bagel franchise, New York Bagel Cafe, NY Bagel complaints, NY Bagel lawsuits, California franchise registration, unregistered franchises, illegal franchise

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