MATCO TOOLS Franchise Complaints: Have you had any dealings with MATCO Tools or the MATCO Tools franchise? Please share a comment about your experience – good or bad – below, as well as advice for those considering investing in a MATCO Tools franchise.
Also read: FRANCHISE LAWSUIT Alleges Matco Tools Scam, TD Bank Fraud
We received the following franchise warning about the MATCO TOOLS franchise opportunity. According to commenter “TOMMY CHEUNG” :
“STAY AWAY FROM MATCO TOOLS. THEY WILL SELL YOU A BILL OF GOODS,WHICH IS NO GOOD.
“RUMOR HAS IT ,MATCO MAKES MORE MONEY SIGNING NEW FRANCHISES THAN THEY DO TAKING CARE OF THEIR CURRENT ONES.
“DARYL PRITCHETT AND MIKE RAMEY WORK TOGETHER TO SIGN YOU UP AND THEN KICK YOU TO THE CURB. I AM WORKING ON A LAWSUIT AGAINST MATCO, HOPING TO TURN IT INTO A CLASS ACTION SUIT. YOU MAY CONTACT JERRY MARKS AT MARKS AND KLEIN LAW FIRM AT [redacted], IF YOU ARE INTERESTED.
“I INVESTED ALOT OF MONEY IN MATCO AND AFTER 3.5 YEARS THEY SHUT ME DOWN. WHEN THE ECONOMY SLOWED IN 2008,THEY PUT ME OUT OF BUSINESS.
“I ALSO SPOKE TO A PREVIOUS EXECUTIVE, WHO CALLED ME, AND STATED THATS THE WAY MATCO DOES BUSINESS. STAY AWAY FROM MATCO TOOLS AND RUN LIKE HELL WHEN YOU SEE THEM. I REPEAT DO NOT BUY OR INVEST IN MATCO TOOLS…”
Marks & Klein is a legitimate franchise law firm that often represents franchisees in lawsuits against their franchisors, but we haven’t verified with them whether a lawsuit against Matco Tools is in the works or not.
WHAT DO YOU THINK? IS MATCO TOOLS A GOOD FRANCHISE OPPORTUNITY, A FAIR FRANCHISE OPPORTUNITY OR A FRANCHISE SCAM?
If you’ve had dealings with Matco Tools, please share a comment below.
MATCO TOOLS Franchise Complaints June 8, 2011 (1000+
comments)
MATCO TOOLS Franchise Defenders Speak Out December 7,
2011 (Comments defending Matco invited)
MATCO TOOLS Distributor Franchise December 7, 2011 (Overview with
links)
MATCO TOOLS Franchise Report Alleges Distributor Churning November 29,
2011
MATCO TOOLS 2011 Franchise Disclosure Document (FDD) & Other
Resources November 22, 2011
MATCO TOOLS Class Action Lawsuit, “Secret” Sales Projections November
22, 2011
FRANCHISE LAWSUIT Alleges Matco Tools Scam, TD Bank Fraud November 15,
2011
Failure Rates of the 10 Most Popular Franchises April 26, 2010
Other Mobile Tool Franchise Posts:
MAC TOOLS Guilty of Franchise Fraud? November 7, 2011
CORNWELL TOOLS Franchise Scam or No Scam? November 17, 2011
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View Comments
Tim Kullman wrote "So Tommy I get a phone call this morning saying that you posted something on here and used my name????"
Tim: Who did you get the call from? Matco corporate? Did they warn you not to participate here cuz its exposing the Old Boys Club members as the Bully Boys they are? Who is doing the monitoring and calling?
EVERYONE: To file an FTC complaint online go here:
https://www.ftccomplaintassistant.gov/
Matco is sneaking their franchisee recruitment ads onto employment sites like Careerbuilder and Indeed. Does this sound like an employment ad on Indeed?: "Matco Tools provides you with the guidance, training, potential customer base, marketing and the on-going support you need to start and run your business."
On your complaint, you should reference Section 5 of the FTC Act and Staff Advisory Opinion 06-1 (Below):
"“…Section 5 of the FTC Act prohibits franchisors – and other business opportunity sellers – from engaging in deceptive practices in obtaining leads. Accordingly, a false offer of employment where no bona fide job exists that is made for the purpose of luring consumers into purchasing a franchise or other opportunity is a deceptive practice in violation of Section 5.”
Kind of sad that Matco is targeting returning Veterans and the unemployed to try to land big initial tool purchases, isn't it?
Seriously, have they no shame?
Rather pleased with myself this morning :)
https://www.ftccomplaintassistant.gov/
MY COMPLAINT IS FILED
BTW - Matco (since I know you are listening)
I copied and pasted (ask Matco#1 - he knows I'm really good at that)
I copied, pasted, and saved YESTERDAYS entire Career Builder .
1072 active jobs ——–DISTRIBUTOR OPENINGS LISTED IN MULTIPLE CITIES
YES ALL 1072 - YOU CAN'T SAY THEY WERE NOT THERE!!!!!!!!!
TODAY
747 Results
Outside Sales / Account Executive / Sales Representative
Do you enjoy outside sales, interacting with people, and getting out from behind a desk? Then consider being a Matco Tool Distributor (Outside Sales...
1/9/2012
Youngstown, OH
Outside Sales / Account Executive / Sales Representative
Do you enjoy outside sales, interacting with people, and getting out from behind a desk? Then consider being a Matco Tool Distributor (Outside Sales...
1/9/2012
York, PA
Outside Sales / Account Executive / Sales Representative
Do you enjoy outside sales, interacting with people, and getting out from behind a desk? Then consider being a Matco Tool Distributor (Outside Sales...
1/9/2012
Zanesville, OH
Outside Sales / Account Executive / Sales Representative
Do you enjoy outside sales, interacting with people, and getting out from behind a desk? Then consider being a Matco Tool Distributor (Outside Sales...
1/9/2012
Wilkes Barre, PA
Outside Sales / Account Executive / Sales Representative
Do you enjoy outside sales, interacting with people, and getting out from behind a desk? Then consider being a Matco Tool Distributor (Outside Sales...
1/9/2012
West Chester, PA
YES - AGAIN MATCO - I SAVED ALL 747
SO PLEASE MATCO, EXPLAIN TO ME:
YESTERDAY 1072
TODAY 747
DID YOU SIGN 325 NEW DISTRIBUTORS IN **ONE** DAY???
~~~~~~~~~~or - THE MORE LIKELY SCENARIO~~~~~~~
You, figured out,
AFTER WE TOLD YOU
(much like the errors in Tim Gilmore's video)
- you figured out YOU VIOLATED THE FTC ACT SECTION 5
~~~~~Matco Damage Control Aisle 5 for a Clean Up Please~~~~~
Thanks Tim or Tlman
Debbie, good job, I also filed a complaint, the same jobs are on indeed.com, Go to
http://WWW.ads.indeed.com to file a complaint also.
Here is a JOB OFFER on http://www.indeed.com
Outside Sales / Account Executive / Sales Representative Job Order: 3267818
Posted: December 12, 2011
Changed:
Posted By:
Inactivated:
Was Active For: Job DescriptionPosition DetailsHow To Apply
This is a Full Time, Regular Employee position located in Benton Harbor.
Recognized asBest in Category -Automotive Franchisesby FranchiseBusiness REVIEW (based on 2009 Franchise Satisfaction Survey), Matco Tools has rated as one of the top franchise opportunities out there. That s because Matco Tools provides you with the guidance, training, potential customer base, marketing and the on-going support you need to start and run your business. Not Ready to Apply? Job Overview Company: Matco Tools Employee Type: Full-Time Industry: Automotive - Motor Vehicles - Parts Manufacturing Job Type: Business Development Sales Education Req d: None Location: US-MI-Benton Harbor ( Map it! ) Loading map ... Print Job Save Job Email Job About Matco Tools If you re looking for a quality company that offers both stability and growth, then Matco Tools is it. Ranked as the #1 Tool Distribution franchise in 2011 by Entrepreneur Magazine four out of five years running and recognized as Best Automotive Franchise in 2009 by Franchise Business Review, Matco Tools continues to be one of the top franchise opportunities available. Matco offers industry-leading training, on-going field support, pre-identified customers, and in-house financing - everything one needs to launch a successful business. Matco Tools is a manufacturer and distributor of quality, professional grade automotive equipment, tools and toolboxes. Over 13,000 products are sold to customers through franchise business owner manager mobile tool operators. Founded in 1946 with headquarters in Stow, Ohio, Matco Tools is a wholly-owned subsidiary of Danaher Corporation, a Fortune 250 company. Matco distributors operate in all 50 states, as well as in Canada and Puerto Rico. Those thriving in an innovative, supportive, energized organization where continuous learning is the norm will find themselves well rewarded. Matco Tools - the tools to change your life. Outside Sales Account Executive Sales Representative Job Description Do you enjoy outside sales, interacting with people, and getting out from behind a desk? Then consider being a Matco Tool Distributor (Outside Sales Rep and Franchise Business Owner.) You put tools and equipment in the hands of mechanics and technicians so they can do their work more quickly and reliably. By selling customers the tools and equipment they need, you build your own business and write your own paycheck. Everyone here at Matco stands beside (not behind) you every step of the way, ensuring your business and financial success. Take charge of your future and put any outside sales manager, sales, and or automotive knowledge and experience to use as an independent Outside Sales Representative with Matco Tools today! Opportunity Responsibilities Conduct weekly outside sales visits to customers during normal business hours Meet with mechanics, technicians, and managers within the automotive-truck, marine and aviation industries Use company provided potential prospect list – no cold calling required Determine and fulfill your customers’ tool and equipment needs efficiently and reliably Offer a wide assortment of products available in your mobile store inventory and in the catalog Explain the easy purchase, reverse layaway multi-payment plan and finalize the sale Secure first payment, documenting remaining payments and balance cash drawer Place new sales orders, manage inventory, and analyze sales reports using your onboard laptop computer Prepare your Matco mobile store with appropriate tools and equipment inventory for sales stops Work closely with your dedicated District Business Manager and Customer Service to help you get the support you need to service your customers Job Requirements Our Outside Sales Reps Franchise Entrepreneurs-Managers come from a variety of different backgrounds. Success does not hinge on a precise work history. We have determined that some factors may enable you to jumpstart your success as a new Distributor: No computer skills are required but are helpful our system is a simple “point-and- click
Job Description
Position Details
How To Apply
They also state, you are an outside sales rep for them, so distributors you really are employed by them.
Work closely with your dedicated District Business Manager and Customer Service to help you get the support
SINCE WHEN HAS A DISTRICT MANAGER WORKED CLOSELY WITH ANY OF US?
Another totally fraudulent advertisement allowed by the FTC.
Directly out of the -
Franchise Rule and Compliance Guide
16 C.F.R. Part 43
A FRANCHISE **MUST** PROVIDE SIGNIFICANT ASSISTANCE:
Significant types of assistance include:
! formal sales, repair, or business training programs;
NO FORMAL REPAIR TRAINING WAS PROVIDED
! establishing accounting systems;
10 DAYS IN STOW OHIO - ABOUT ONE HOUR WAS DEDICATED TO ACCOUNTING
! furnishing management, marketing, or personnel advice;
YOU CAN ASK FOR ASSISTANCE - MORE LIKELY YOU RECEIVE "I DON'T KNOW" ANSWERS
! selecting site locations;
WITH INFLATED HEAD COUNTS
! furnishing systemwide networks and website; and
DISTRIBUTOR WEBSITE IS USELESS, AND DISTRIBUTORS HAVE TO PAY FOR IT
! furnishing a detailed operating manual.
NO HARD COPY PROVIDED - ONLY A DIGITAL COPY
! a requirement that a franchisee service or repair a product (except warranty work);
CONFUSING - DISTRIBUTORS REPAIR RATCHETS AND SUCH AND THAT FALLS UNDER WARRANTY
! inventory controls;
CONTROLS? OH NEED TO HAVE A MINIMUM ORDER OF $400 FOR PRODUCT TO SHIP
MUST ORDER 80% OF THE NATIONAL PURCHASE AVERAGE
! required displays of goods; and
NO ASSISTANCE WITH DISPLAYS - ONLY TOLD TO KEEP TRUCK CLEAN
! on-the-job assistance with sales or repairs.
MY DM WOULD SHOW UP AND MY SALES WOULD *DROP*
Since I didn't receive any of the assistance listed above - does that mean
Matco committed Franchise FRAUD??
It's so funny Matco went from 827 routes on careerbuilder.com to 1,072 in the same day. This morning they were at 751 and now Debbie says they are at 747.
If you go to Matco's web site locater I posted 465 a few weeks ago and today they are at 560.
Somebody doesn't know their a*% from a hole in the ground do they.
LIARS< LIARS<LIARS!!!