The InXpress franchise promotes itself as the “perfect working from home opportunity” that puts its franchisees in a “position of true freedom!” Do current & former InXpress franchise owners agree? We invite their opinions (in confidence) as well as the opinions of others familiar with the InXpress franchise opportunity. We ask: Why does InXpress have such a high franchisee turnover rate? Is its admittedly questionable financial state a concern?
(UnhappyFranchisee.Com) Do InXpress franchisees recommend the InXpress franchise opportunity as a path to true freedom?
InXpress franchise businesses provide shipping, consulting, customer service, logistics, and other business services using third party international, airfreight, express truck, and other transportation services through one or more domestic and international carrier companies.
InXpress franchisee recruitment promotions claim:
InXpress is a unique and scalable opportunity that offers low buy in, low overhead and huge residual income potential!
Be part of the $500 billion freight industry providing shipping options, service and pricing to the small business segment. Grow the business from your home, or a traditional office, by yourself or leveraging a sales force.
Following our sales model will put you in a position of true freedom!
According to the 2025 InXpress Franchise Disclosure Document (FDD), the total investment necessary to begin operation of an InXpress franchised business is between $86,900 and $169,290. This includes $65,000 to $65,990 that must be paid to the franchisor or its affiliate(s). [Source: IFPG broker website]
According to the InXpress Franchise Disclosure Document issued April 11, 2025 (amended on June 4, 2025) there were an average of 77 franchises open in the period of 2022 – 2025.
During the same period, 89 franchises exited the system via terminations (30) transfers (29) and ceased operations – other reasons (30).
That results in a disturbing franchise turnover rate of 115%.
On Page iv under “Special Risks to Consider About This Franchise,” franchisor InXpress, LLC warns:
Financial Condition. The franchisor’s financial condition, as reflected in its
financial statements (see Item 21), calls into question the franchisor’s financial
ability to provide services and support to you
Other warnings include:
“Sales Performance Required. You must maintain minimum sales
performance levels. Your inability to maintain these levels may result in loss
of any territorial rights you are granted, termination of your franchise, and loss
of your investment.”
And
“Minimum Payments. You must make minimum advertising, and other
payments, regardless of your sales levels. Your inability to make the payments
may result in termination of your franchise and loss of your investment.”
InXpress LLC is a Master Franchisee Headed by Clinton Squadroni
InXpress LLC is a master franchisee of UK-based InXpress Global, LTD.
Its management team is led by Chief Executive Officer Clinton Squadroni, Chief Product Officer Andrew Dawson and VP of Finance Andrew Ashurst.Are you familiar with the InXpress Global Logistic Franchise Opportunity?
Would You Recommend It to a Close Friend or Family Member?
Why or Why Not?
Share your opinion in confidence with a comment below or by emailing ADMIN at UnhappyFranchisee[at]Gmail{dot]Com.
Invitation: All companies and individuals discussed on our website are invited to submit corrections, clarifications, rebuttals and/or statements of their points-of-view.
TAGS: InXpress, InXpress franchise, InXpress franchise complaints, High turnover franchises, Clinton Squadroni, Andrew Dawson, Andrew Ashurst, Business Services franchise, Shipping Services franchise, Packaging & Mailing franchises,
The 2025 Franchise Disclosure Document lists the name and last known address of every franchisee who had a franchise transferred, terminated, cancelled, not renewed, or otherwise voluntarily or involuntarily ceased to do business during the period January 1, 2024 to December 31, 2024.
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