MEINEKE Consumer Complaints
July 13, 2012
Do you have a complaint with Meineke Car Care Centers or a particular Meineke franchise location?
Please share your Meineke complaint or problem below.
Meineke Car Care Centers seem to have a disproportionately large number of angry complaints and serious allegations leveled at them across Internet complaint sites.
Have you had a bad experience with Meineke?
Do you think it’s a problem throughout the chain, or with a single Meineke franchise location?
Angry Meineke Customer Vents on YouTube
This angry Meineke customer broadcast his Meineke complaint on YouTube.
The man claims his wife brought their van into a new Meineke location in their small town in Virginia to get a $19.95 oil change.
The Meineke worker allegedly told his wife that the car was not safe to drive and needed many immediate and expensive repairs.
The Meineke worker told the woman that there were major problems, that the timing belt was bad, there was water mixed with the engine oil, and the water pump was bad.
The woman claims that the Meineke worker told her she should not drive the van, as the engine could seize up at any moment.
The husband took the van to his trusted mechanic who told him:
There was no water in the engine oil.
The timing belt was fine.
The water pump was fine.
The man said that he spoke to three local women who all had the same experience: they went in for the advertised $19.95 oil change and were all told they needed major, expensive repairs.
On our MEINEKE Franchise Complaints post, we reported that many Meineke franchise owners are struggling to keep their centers open.
For some, like this center in Virginia, it is just a matter of time before they’ve damaged their reputation enough that they are sure to fail. This man even suspects Meineke switches license place bulbs with burned-out bulbs just so they can charge to replace them. Whether they do or not, it just shows how far this Meineke has destroyed consumer trust.
Meineke Care Care Centers: Share Your Experience
Are you familiar with Meineke?
What was your experience – good or bad – with your Meineke Care Care Center?
What steps should Meineke and Driven Brands be taking to stop bad consumer experiences?
Do you think these consumer complaints and bad practices are the result of a few bad Meineke centers, or are they all the same?
Please share a comment, opinion or insight below.
ARE YOU FAMILIAR WITH MEINEKE? PLEASE SHARE A COMMENT BELOW.
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