ALL POSTSMATCO TOOLSMobile Tool Franchises

MATCO TOOLS Franchise Complaints

MATCO TOOLS Franchise Complaints:  Have you had any dealings with MATCO Tools  or the MATCO Tools franchise?  Please share a comment about your experience – good or bad – below, as well as advice for those considering investing in a MATCO Tools franchise.

Also read: FRANCHISE LAWSUIT Alleges Matco Tools Scam, TD Bank Fraud

We received the following franchise warning about the MATCO TOOLS franchise opportunity.  According to commenter “TOMMY CHEUNG” :

“STAY AWAY FROM MATCO TOOLS. THEY WILL SELL YOU A BILL OF GOODS,WHICH IS NO GOOD.

“RUMOR HAS IT ,MATCO MAKES MORE MONEY SIGNING NEW FRANCHISES THAN THEY DO TAKING CARE OF THEIR CURRENT ONES.

“DARYL PRITCHETT AND MIKE RAMEY WORK TOGETHER TO SIGN YOU UP AND THEN KICK YOU TO THE CURB. I AM WORKING ON A LAWSUIT AGAINST MATCO, HOPING TO TURN IT INTO A CLASS ACTION SUIT. YOU MAY CONTACT JERRY MARKS AT MARKS AND KLEIN LAW FIRM AT [redacted], IF YOU ARE INTERESTED.

“I INVESTED ALOT OF MONEY IN MATCO AND AFTER 3.5 YEARS THEY SHUT ME DOWN. WHEN THE ECONOMY SLOWED IN 2008,THEY PUT ME OUT OF BUSINESS.

“I ALSO SPOKE TO A PREVIOUS EXECUTIVE, WHO CALLED ME, AND STATED THATS THE WAY MATCO DOES BUSINESS. STAY AWAY FROM MATCO TOOLS AND RUN LIKE HELL WHEN YOU SEE THEM. I REPEAT DO NOT BUY OR INVEST IN MATCO TOOLS…”

Marks & Klein is a legitimate franchise law firm that often represents franchisees in lawsuits against their franchisors, but we haven’t verified with them whether a lawsuit against Matco Tools is in the works or not.

WHAT DO YOU THINK?  IS MATCO TOOLS A GOOD FRANCHISE OPPORTUNITY, A FAIR FRANCHISE OPPORTUNITY OR A FRANCHISE SCAM? 

If you’ve had dealings with Matco Tools, please share a comment below.

Matco Tools Franchise Posts & Discussions

MATCO TOOLS Franchise Complaints  June 8, 2011 (1000+
comments)

MATCO TOOLS Franchise Defenders Speak Out December 7,
2011 (Comments defending Matco invited)

MATCO TOOLS Distributor Franchise December 7, 2011 (Overview with
links)

MATCO TOOLS Franchise Report Alleges Distributor Churning  November 29,
2011

MATCO TOOLS 2011 Franchise Disclosure Document (FDD) & Other
Resources
  November 22, 2011

MATCO TOOLS Class Action Lawsuit, “Secret” Sales Projections  November
22, 2011

FRANCHISE LAWSUIT Alleges Matco Tools Scam, TD Bank Fraud  November 15,
2011

Failure Rates of the 10 Most Popular Franchises  April 26, 2010

Other Mobile Tool Franchise Posts:

MAC TOOLS Guilty of Franchise Fraud?  November 7, 2011

CORNWELL TOOLS Franchise Scam or No Scam?  November 17, 2011




4,850 thoughts on “MATCO TOOLS Franchise Complaints

  • Todd A. Peterson

    To ANYONE who has ever been screwed by Matco Tools. Please fill out an FTC complaint form. Most of us were victims from day one with non-viable routes which produce no profit. For whatever reason go to the link and complain to the FTC. I don’t care if it was 10 years ago. Complain! It’s time for someone to get off their ass and do something about this problem. https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en

  • Visitor2

    Is there any franchise sales person in particular, or all Matco Tools franchise sales people? I am thinking specifically of Michigan based in 2010/2011.

  • I see tom dm from ohio jump ship. Always new he was a fake…..
    Were to now tom? Back to snap on

  • Organized

    So I understand Matco and Danaher are in a hurry to settle these 36 remaining lawsuits out of court because Danaher is dumping Matco Tools onto Apex…

    That is why Matco has been cooking the books the last few years by churning/ terminating low to moderate purchase average Franchisee’s for any reason they see fit

    More Matco Tools Fraud

  • Organized

    AND NOW…Apex has been bought by Bain Capital…

    BYE BYE JOBS…

    Those of you that are fluent in Mandarin may have a position overseas…

  • Organized

    Forbes Magazine
    Franchise Chains Recruit Veterans. But Is That A Good Thing?

    http://www.forbes.com/sites/caroltice/2012/06/12/franchise-chains-recruit-veterans-problems/

    While employers may shy away from hiring returning veterans, one segment of the business community has rolled out the welcome mat: the big franchise chains. They’ve signed up thousands of freshly returned veterans as franchise owners, possibly helping to cut the high unemployment rate for vets. One travel franchisor, CruiseOne, is even giving away five franchises to veterans.
    But the push to put veterans into franchises isn’t being saluted in all quarters.

    5 Reasons Why Franchise Ownership Is No Longer the American Dream

    More than 200 franchisors now participate in the International Franchise Association’s VetFran program. VetFran participants agree to offer special incentives to veterans, making it more affordable for military members to open a franchise business.

    The result? More than 4,000 veterans became franchisees in the past year, the IFA recently reported. Franchise chains participating in VetFran have seen the proportion of veteran franchise owners in their system grow from 17 percent to 28 percent in the past year, IFA found.

    The opportunity to own a franchise business could be a positive development for some out-of-work vets. But franchise experts say pushing franchise ownership to veterans is a big risk, for both the franchisors and the veterans who buy in. We all know our government doesn’t exactly pay soldiers a fortune, so many vets have scant financial resources with which to go into business.

    In the rush to promote franchises to veterans, franchise consultant Joel Libava worries there may be less careful research into whether the opportunity is suited to both the veteran’s skills and their finances. If they have no previous business experience, it could be a jarring transition from following orders to overseeing every aspect of a new business.

    “Veterans can make great franchise owners,” says Libava, who’s made his own book on researching a franchise free to veterans. “But they have to do great research and have enough resources to make it through the initial startup period. Franchising isn’t for everyone, and that includes veterans.”

    Some veterans have already tried franchising, and are out warning their former platoon buddies to avoid it. In particular, automotive-tool franchise Matco Tools is the subject of budding negative campaigns on Change.org and Facebook that seek to educate veterans to avoid the franchise. Chat forums for franchisees have also piled up thousands of negative comments about Matco in the wake of the veteran-discount offer. This is surely not the blush of favorable publicity Matco was no doubt hoping for in offering veterans a special deal.

    Asked for comment, a Matco spokesperson responded to its veteran-franchisee critics with this statement:

    “Matco Tools is committed to ongoing support of those who have served our country and was named one of the top 10 most popular franchises for military veterans by the International Franchise Association’s Veterans Transition Franchise Initiative, also known as VetFran.

    Matco Tools’ franchise system provides $10,000 in financial incentives, training, and mentoring to veterans looking to own a small business or find a career path in franchising. Matco Tools believes that if franchisees follow the system, they will be empowered to be successful.” (PROPAGANDA)

    But it does spotlight the fact that plunging into business ownership is something to do after careful consideration, not just because a franchisor has a special offer on the table.

    “CHURN EM AND BURN EM”

    THE NEW CORPORATE AMERICA

    MATCO TOOLS FRAUD

  • Organized

    So I understand Matco has agreed to settle 36 of the pending lawsuits against them out of court and have GAGGED ALL OF THEM from participating in disparaging Matco in any social media venue…

    I also understand there are 10-12 more ex Franchisee’s that are re-organizing the onslaught after the election is over into 2013 with different attorneys that WILL take it all the way to a courtroom WITH NO GAG ORDERS, NO HUSH MONEY, AND NO UMBRELLA SETTLEMENTS…

    MATCO TOOLS FRAUD

  • little bill

    So did lady matco get what she wanted? I have not seen anymore post from her.

  • Jacob

    Well I threw myself at an opportunity with matco because the previous franchisee died but what I failed t realize was he went through the good times of the 2000s and he had paid for his truck and inventory then. (and after talking with his customers, realized he was selling other tools from other sources)

    I have sent 50k trying to make this happen, spent 65 hours a week working my ass off and I have netted less than 300 dollars a week for my effort. What I have learned over the past year is that Danher owns gear wrench and they market it plus numerous other tool companies and they charge franchisees much more than they can buy the same tools from amazon from other distributors by at AT LEAST 30%.

    If you dont mind customers getting on your truck and showing you how they can buy the SAME tool off of amazon, over and over for 50% less, than I guess you can go ahead and sink your life savings and a year of your life into a MATCO franchise. I would suggest not getting into the business.

    My 10% skip rate and loss of 12k in skips may be excessive to the rest of the country rate, however, please do not be fooled by your district manager telling you you need to work harder or make more of an effort because you are not alone. I spend 55 hour a week WORKING not pulling up to a stop and blowing the horn, but running to each customer and bringing them flyers and asking them to buy tools, bringing their broken tools to my truck without them EVER stepping foot on my truck, kissing butt, EATING MY LUNCH BETWEEN STOPS, begging for the payment they dont want to make, and giving out 3 to 4k of give aways that dont seem to make much of a difference THIS YEAR.

    This business is dead because of easy internet access and their is nothing that can be done about it. If you didnt spend the first 7 years in the 2000s in this business before smart phones and amazon, you are almost doomed to fail because of the 3000 dollars it will cost you per month paying your tool bill and your truck payment and insurance, you have to sell over 7k in tools a WEEK to make a basic living otherwise you will fall behind and MATCO doesnt give a DAMN about the rest of your bills.

    SO if you dont mind getting your butt reamed, go for it.

  • facebook.com/matcotoolssuck

  • John Condon

    I would NEVER do business again with Matco tools. Apart was ordered for a welder but the man who ordered this part selected the wrong part. I was out $41 dollars. Never again.

  • Organized

    Matco tools is now firing District Managers for not showing enough growth (churn) in their districts…

    Yes it’s true

    Growth=Churn

  • octamnorom

    More stories need to be told. More churn rates need to be revealed! Where is the new F.D.D. for 2013? Is this site still loyal to victim’s? Or is it where the truth can be revealed and then stomped out!

  • ADMIN

    octamnorom wrote: “Is this site still loyal to victim’s? Or is it where the truth can be revealed and then stomped out!”

    Nobody here is doing any stomping and yes, we’re still committed to supporting victims and informing prospective franchisees of the serious issues they should know about.

    But we’re dependent on you and other insiders to jump-start and invigorate this conversation.

    The reason that this discussion slowed abruptly is that the most active participants received a settlement from Matco that apparently prohibits their public discussion of the challenges facing Matco franchisees. However, their views and experiences are recorded in the 4700 previous comments on this thread.

    We need some new voices here, so please, by all means, speak up and spread the word!

    Thanks,

    ADMIN

  • octamnorom

    How about a link to the NEW F.D.D. which should be public information since it is the ONLY thing that a victim can view before they are subjected to the fraud which is imposed by the franchisor. F.D.D.’s hold vital statistics which may or may not support the franchisees decision to become a franchisee but is required by the Federal Trade Commission so that franchisees can make an informed decision on whether to purchase the franchise. The Federal Trade Commission also claims they have no idea if the information they are requiring the franchisor to release to the franchisee is true and correct.

    I guess it is okay to scam good, honest and hard working people out of their money in the name of Corporate greed. Just look at our government they do it every day.

  • octamnorom

    Is there anyway to obtain F.D.D.’s. There seems to be a split of F.D.D.’s for the same opportunity with certain states receiving one F.D.D. and other states receiving a different F.D.D. Why are they not all the same and why? Why is the success of this franchise opportunity such a secret?

  • ADMIN

    Email me in confidence at unhappyfranchisee[at]gmail.com and I’ll see if I can get you the FDD you are looking for.

    Different states have different requirements for some of the info that’s required in the FDD submission to their state. That’s usually covered in state-specific addendums, however. The other thing that can cause variations is that they are sometimes on different schedules for when they must file for different states.

    Occasionally, we’ve seen a particular state object to some of the BS a franchisor puts in their FDD and require them to change it. We’ve seen instances where the franchisor continues to submit the uncorrected version to the states that haven’t objected.

    For the most part, the FDDs are not being highly scrutinized by the registration state examiners, or even compared to the prior version to make sure it is consistent with what’s already been filed.

    Buyer beware. Question everything. Be especially aware that franchise failures are often hidden as transfers or reaquisition by the franchisor (popular tactic with SnapOn Tools).

    Thanks, ADMIN

  • octamnorom

    On January 23, 2004 a report was created for a UFOC offered by Matco Tools. In this report it lists 277 franchisees who were terminated from Matco and 36 who had a ZERO 6 week purchase average from Matco. That is a total of 313 franchisees out of 1406 that failed or are failing as franchisees.

    For some reason the UFOC does not list all the active franchisees for each state. Only Arkansas, Missouri, Oklahoma, Louisianna, Mississippi and Tennessee are listed.

    Arkansas Active Franchisees in January of 2004:

    Gary Duncan
    Richard Jones
    Ernie Christmas
    Brian Sloan
    Ken Rathburn
    William Rampley
    Gary Hagar
    Randy Ware
    Walton Johnson
    Riley Cook
    Kevin McDonald
    David Bryant
    Jerred Dean
    Billy Clark

    14 total

    In January 2012 the FDD (UFOC) states that Matco has 1423 active franchisees, 205 who were terminated and 18 with a ZERO 6 week purchase average. Out of 1423 there are 223 franchisees terminated or looking at termination.

    Arkansas active franchisees in 2012:

    Joshua Russenberger
    Jamey Tate
    John Davis
    Jason Casey
    Allan Gall
    Timothy Grunst
    Robert Demers
    John Bales
    Randall Rutledge
    Bryan Tegethoff
    Eugene Norton
    Richard Jones
    Ernie Christmas
    Walton Johnson
    Riley Cook
    David Bryant
    Billy Clark

    17 total

    So how many are still in business in Arkansas after 8 years?

    Ernie Christmas (Distributor for 20+years)
    Richard Jones (MDAC representative for many years) (Distributor for 20+years)
    Riley Cook (Distributor for 10+years)
    Walton Johnson (Distributor for 10+years)
    Billy Clark (Distributor for 10+years) Billy made the ZERO 6 week purchase average list in 2004 too.
    David Bryant (Less than 10 years)

    Is this a pyramid scam? Are these 6 franchisees doing something different? Or are they set up different? Do they work harder than the new franchisees who have a List Of Calls? Or do they benefit from territorial agreements created before Danaher bought MTC in 1993 and started selling franchises instead of Charters (Territories)? Is Danaher profiting from a Ponzi Scheme selling blue sky to unsuspecting franchisees who just want to work hard and benefit from the fruits of their labors?

    Here is a list of franchisees from Arkansas who lost their franchise from 2004 to 2012:

    Gary Duncan
    Ken Rathburn
    William Rampley
    Gary Hagar
    Randy Ware
    Kevin McDonald
    Jerred Dean
    Brian Sloan
    Kevin Hodges
    Gerald Hodges
    Randy Renkein
    Brad French
    Michael Johnson
    Joe Duran
    James Bunch
    Richard Richardson
    Andrew Cole
    Steve Chun
    Charles Roberts
    Tim Hodge
    Todd Peterson

    This is all I can recall without an FDD for each year between 2004 and 2012. But I know for certain there are more.

    21-17= more than 150% Churn over a 8 year period in Arkansas.

    6 franchisees are still in business after 8 years.

    Matco as a Corporation has Churned 76%+ of its franchisees over a five year period. But is the number of franchisees churned who have a List Of Calls compared to Territorial Agreements significantly higher over a five year period? I’ll wager that better than 95% of franchisees with an LOC over a five year period are churned out of their franchise in this Ponzi/ Pyramid/ Churn and Burn Scam.

    These are not made up statistics! They come straight off the FDD that Matco uses to bait franchisees. The 200-300 franchisees churned every year doesn’t seem like much to a franchisee prospect until the franchisee has been in three years and seen three or four get kicked to the curb. Don’t be a statistic stay away from Matco. WARNING!!!!! THIS FRANCHISE IS A SCAM!!!!

  • Organized

    Octamnorom
    Matco has had a difficult time getting rid of some the older veteran Distributors/Franchisee’s however all the newer Franchisee’s with a LOC are very easy to terminate, just using simple math the fraudsters at Matco/Danaher are churning though 100% of the newer Franchisee’s every 5-7 years making them tens of millions of dollars in the process…

    200-300 X 5 yrs= 1000-1500 Franchisee’s terminated with only 1425 nationwide

    Astounding

    Matco Tools Fraud

  • octamnorom

    I wonder if Beth Solomon is aware of the fraud Matco imposes on Veterans who enter through Vetfran Program. Mrs. Solomon is the one promoting the Vetfran Program and specializes in getting SBA loans for the “Churn and Burn” corporations who sell unprofitable, unsuccessful and unethical franchise opportunities for Veterans or anyone who has a pulse.

  • octamnorom

    2004 UFOC states that 25 franchisees were active in Missouri but one of the 25 is listed as an employee. So there were only 24 active franchisees in Missouri in 2004.

    In 2012 the FDD states there are 28 active franchisees listed in Missouri. Of the 28 only 8 are listed in 2004.

    They are:
    1) Rodney Friedly
    2) Roger Daake
    3) Micheal Lubbert
    4) Jeff Goodwin

  • octamnorom

    2004 UFOC states that 25 franchisees were active in Missouri but one of the 25 is listed as an employee. So there were only 24 active franchisees in Missouri in 2004.

    In 2012 the FDD states there are 28 active franchisees listed in Missouri. Of the 28 only 8 are listed in 2004.

    They are:
    1) Rodney Friedly
    2) Roger Daake
    3) Micheal Lubbert
    4) Jeff Goodwin
    5) Robert Costello
    6) Charles Benbow
    7) Robert West
    8) Mark Cutright

    How many of these franchisees have different agreements than the the ones being churned through the franchises being sold by Matco Tools since Danaher purchased MTC in 1993 and turned the franchise into a Ponzi scheme?

    Arkansas 6 of 17 still own franchise after 8 years. 35%

    Missouri 8 of 28 still own franchise after 8 years. 29%

    In five years Matco has churned 78% of its franchisees.

    Total active franchisees at end of 2011=1423

    2007- 230 left the system

    2008- 249 left the system

    2009- 196 left the system

    2010- 232 left the system

    2011- 205 left the system

    5 years=1112 franchisees left Matco

    1112 divided by 1423=78% Churn

    But if the success rate of franchisees in Arkansas and Missouri are 33% (average) over eight years how can Matco be churning 78% of its franchisees in five years?

    Because in eight years Matco (Danaher) churns close to 150% of NEW franchisees in its SCAM where the older CHARTERS are purchasing the majority of tools creating the purchase average that new franchisees have to compete with. A SCAM is nothing more than a scam and just like WALL STREET and the FEDERAL RESERVE a thief is a thief!

    Heed this warning! Matco is a SCAM! Their own FDD’s prove it!

  • octamnorom

    The Matco scam is a sophisticated SCAM. It combines the Pyramid, Ponzi and Churn and Burn into one fat money making scam fleecing tax payers who back loans provided by the Small Business Administration and unsuspecting Veterans who need employment for their family.

    Pyramid Scam is one that brings profit to the top. Danaher is at the top of the pyramid while Charters are in the middle with larger routes and agreements that are Distributor friendly. LOC (List of Call) Franchisees are on the bottom used as chum for the Wall Street investors whom the IFA works hard for to get SBA loans as a member.

    Ponzi Scheme is a fraudulent investment operation that pays returns to its investors from their own money or the money paid by subsequent investors, rather than from profit earned by the individual or organization running the operation. The Ponzi scheme usually entices new investors by offering higher returns than other investments, in the form of short-term returns that are either abnormally high or unusually consistent. Perpetuation of the high returns requires an ever-increasing flow of money from new investors to keep the scheme going.

    The investors are franchisees with LOC agreements. Your initial investment is absorbed by Wall Street investors (Danaher) who don’t care if you fail because you will be replaced by another investor. Matco over 5 years has a 78% failure rate of franchisees as compared to the number of active franchisees at years end in 2011. This does not take into consideration that of the 78% of churned franchisees only 33% of the active franchisees still own their franchise after 8 years. This would leave most to believe that 78% of franchisees is equal to 95%+ of franchisees with a LOC.

    Churn and Burn is an illegal practice used by certain brokers to increase their commissions, by performing a large number of trades using a client’s account from which the broker is paid by trade volume. Also referred to as “twisting” or just “churning”, this practice is a violation of NASD Fair Practice Rules. Matco uses franchisees failure as its trade volume.

    If you take the initiative to make your business succeed where Matco sold you a failing franchise Matco will threaten you with the loss of your franchise if you don’t agree with the restructuring of your route to add another franchisee whom they can use to Churn more franchisees.

    More routes equals more churn which equals higher dividends for investors.

  • octamnorom

    In 2004 Louisiana had 14 active franchisees according to the UFOC.

    in 2012 the FDD states that there were only 12 franchisees in Louisiana.

    Only 5 are listed on both documents:
    1) Hershel Falcon
    2) Craig Herndon
    3) Eddie Warren
    4) Shane Ayo
    5) Michael Murray

    5 divided by 12=42% of franchisees are 8+ years in their franchise.

    Is Matco classifying Charter Distributors as franchisees in their FDD’s?

    How many franchisees can learn from an FDD that Matco has a lot of Charter Distributors with geographical areas as their territory inflating a purchase average that an LOC franchisee can not compete with?

    Yet the failure rate of Matco over 5 years is 78%

  • octamnorom

    In 2004 there were 14 active franchisees in Mississippi according to the UFOC.

    In 2012 there were only 8 active franchisees in Mississippi according to the FDD. Of the 8 active 4 are listed in both the UFOC and FDD.

    1) Billy McKee Sr.
    2) Edward Carter
    3) John Shelton
    4) Terry Randall

    50% of the active franchisees in 2012 still own a Matco franchise after 8 years but Matco has a 78% churn rate after 5 years. Who is Matco churning?

  • octamnorom

    In 2004 there were 28 active franchisees in Tennessee according to the UFOC.(Uniform Franchise Offering Circular)

    In 2012 there were 27 active franchisees in Tennessee according to the FDD (Franchise Disclosure Documents). Of the 27 there are only 8 franchisees that appear on both the UFOC and the FDD.

    1) Ronald Dunlap
    2) Donnie Hill
    3) Keith Neergaard
    4) Robert Taylor
    5) David Kaylor
    6) Ronald Patterson
    7) Pierre Munsell
    8) Harold Haga

    8 divided by 27=30%

    Only 30% of franchisees survived 8 years in a Matco franchise. The number of franchisees decreased from 28 in 2004 to 27 in 2012.

    Did Vetfran, the IFA, FTC or Matco tell you that you had a 30% chance of succeeding in your Matco Tennessee franchise before you purchased it? Did they warn you that not to many people succeed in their franchise SCAM?

    No growth! Churning franchisees who have LOC (List of Call) agreements to the benefit of those who have separate agreements or were given LARGER routes in order to succeed. This is what Matco is all about. Imposing their will on Americans who work their butt off to provide for their family and their community. Forcing them out of their successful franchise in order to create multiple failing franchises. Everyone knows that when a successful franchisee (someone who does not have an LOC agreement) is forced out by Matco their route is chopped into multiple routes because Matco does not want everyone to succeed. They want CHURN! They have designed a system that allows certain individuals to succeed. These individuals have more shops to pick from in their territory or are allowed to create their OWN territory to be successful. In return those who sign up and are given NON-Viable routes can not compete with the purchase average of those who are given separate agreements or more customers to call on. Wall Street investors of Danaher enjoy fruitful CHURN of franchisees who have LOC agreements and are limited by contract to the number of customers they can service. This is why there is more than a 95% Churn of franchisees with an LOC agreement over a five year period. Most franchisees don’t even last 3 years.

  • octamnorom

    How about Oklahoma?

    In 2004 the UFOC states that there were 15 active franchisees.

    In 2012 the FDD states their were 15 active franchisees. Of the 15 only 4 retained their franchise over a 8 year period.

    1) Jay Phillips
    2) Robert Elston
    3) Dale Reynolds
    4) David Topper

    4 divided by 15=27%

    If you live in Oklahoma and are looking at a Matco franchise opportunity did they tell you that you have a 27% chance of succeeding in their franchise opportunity over an 8 year period? Did they tell you that other Charter distributorships have a distinct advantage over the franchisees? Did Matco tell you about the exception of territory they let a certain percentage of franchisees have more to inflate a purchase average that newer franchisees can not compete with unless they add more shops to their route to make them successful? Did Matco tell you that once you add more shops to your route that they track them through MDBS in order to threaten you with the loss of your franchise if you don’t surrender your customers so Matco can create another route with which to CHURN more franchisees?

    STAY AWAY FROM MATCO!!!

  • octamnorom

    So, I have listed 6 states (Arkansas, Louisiana, Mississippi, Missouri, Oklahoma and Tennessee) who had a combined total of 109 active franchisees in 2004 according to an accurate UFOC provided to a franchisee prospect in 2004.
    Only these states were listed in the UFOC with active franchisees.

    In 2012, there are only 107 active franchisees in the same 6 states.

    There are only 25 franchisees that appear on both the UFOC in 2004 and the FDD in 2012.

    In 8 years 25 successful franchisees divided by the 109 active franchisees in the 6 states (Arkansas, Louisiana, Mississippi, Missouri, Oklahoma and Tennessee) in 2004 equals 23%.

    But if Matco Churns 78% of its franchisees over an 5 year period how can Matco have a success rate of 23% over 8 years with franchisees in these 6 states?

    The answer is Matco churns close to 200% of franchisees over an 8 year period.

    The 23% are keeping an inflated purchase average with viable routes which produce a living for those franchisees. The other 200% of churned franchisees over an 8 year period are destroyed unsuspecting Americans (Veterans included) who merely want to work hard and live the American dream of owning their own business which they are sold. These Americans are victims of a franchise scam created by a Wall Street Corporation called DANAHER. Danaher purchased MTC knowing they could manipulate investors who are desperate to find work in an economy where jobs are scarce and the average American can not afford to start his or her own business. This scam needs to stop! Wrongs need to be corrected! Criminals need to be imprisoned! Those who use fraudulent advertising and manipulate their numbers to hide the truth of their franchise opportunity need to be penalized. Those who have had fraud imposed on the franchise they purchased from Matco need to have their day in court. How come the Federal Trade Commission, Federal officials, attorneys abroad and fellow Americans are allowing this to happen?

  • octamnorom

    The close to 200% of franchisees churned over 8 years are franchisees with LOC agreements and Arbitration clauses in their franchise agreements.

    Charter distributors as well as franchisees with territorial agreements have a distinct advantage on being successful franchisees as they can move about in a territory rather than be forced into the same shops hand picked by a District Manager to create your LOC.

    If you are thinking about buying a Matco franchise ask them “How many years does the average franchisee stay in a Matco franchise?” If the answer is more than 5 then I think the above information in previous comments needs to be addressed since that information comes straight off the UFOC and FDD they used to sell franchises.

  • Dude, let it go already. Move on with your life. (It’s short enough as it is.) Not that I don’t applaud your efforts, but the fact is there is so much rock solid information on these pages that anyone considering these fraudsters as an opportunity………..

    Well, they deserve what they get.

  • Scamdemonian

    So what is new in the 2013 FDD? Looks like recruiting is taking a hit with all the franchisees who are speaking out abroad about the fraud Matco is imposing on its franchisee investors. Projected company owned outlets for 2013 equals 30. That’s right! If you can’t find anyone to buy them you just hire employee’s to run them. I guess mechanic’s are tired of hunting a Matco truck down to get their tools serviced due to the fact that Matco franchisees with “List of Call” agreement don’t seem to last in a Matco franchise.

    Why buy a Matco franchise? Because Matco has a business plan that works, RIGHT!?

    That is why Matco franchisee numbers have been reduced to 1410 active franchisees compared to starting the year with 1423.

    How many franchisees lost their franchise in 2013? 182

    How many franchisees did not purchase tools over a 6 week period ending in 2013? 24

    How many new franchisees were hired in 2012? 169

    All the above information is equal to churn! Corporate profits=investor churn.

    How come there is such a small probability for success in a Matco franchise? It starts with Matco being owned by Danaher. A wall street traded company. A company with shareholders who only care about profit. Not the lives of investors who are being churned at shareholder expense. Shareholders don’t care if you are a veteran or if you entered through a program disguised to look after veterans. (Vetfran) Organizations like the IFA who create programs like Vetfran and Minorityfran do so to attract more victims for franchisor fraud. In fact, the IFA promotes franchisor interest at the expense of the American tax payer by lobbying Congress and banking to invest more SBA loan money into these corporate scammers.

  • ex matco franchisee

    Wow! I just checked out the 2103 FDD and see what your talking about. I wonder if these projected employees will be raising the purchase average of franchisees? I wonder if the franchisees will have to compete with an employee for shops? If a shop opens up in a geographical area between a franchisees route and a Matco employees route who do you think they will ask to call on the new shop with no service? Won’t employees be able to go where ever they want in order to bring greater profits to their Wall Street investors? What happens when a franchisee who purchased a non-viable route (meaning there were not at least 325 potential customers on his list) grows his route staying within the confines of his geographical location with the approval of his District Manager (Matco Employee)? Will a new Regional Manager fire his District Manager then come to him with a District Manager from another state to confront the franchisee who is making Matco very successful and take his shops to give to an employee? Think long and hard Matco franchisee prospects. Listen to reason!

  • Matco tool has my $4356 from a tool I ordered but never recieved the package and fedex confirmed that the package was delivered to the wrong address, no respond or anything from matco tool, everyome on the phone are very root, guys please help me figure this out

  • Scamdemonian

    Was this an order over the internet?

  • Matco Tools is a corporation of greed! Churning 100% of their franchisee head count over a 5 to 6 year period. What is more important to understand about Matco is they sell NON-VIABLE franchisee routes which create a CHURN effect using their Distributor and Charter members as the success of Matco franchisees who have territorial agreements and are missing arbitration clauses which restrict franchisees from gaining necessary legal representation.

    Attorney’s demand to be paid to represent victims who are broke after they find out Matco sold them blue sky. Attorneys also will not represent you in court because they will tell you that you signed agreement which claims if you have a disagreement you agree to arbitration. This arbitration is deemed as binding in the contract which makes it practically impossible to appeal.

    If Americans know anything about our court system, in recent years, that the American citizens interest is not what judges cater too. Corporations and corporate protection is what our legal system has come to cater too. The American citizen is the focus of attack. Our Constitution is for the protection of its American citizens, yet, every branch of government has rejected my plea for help against the franchisor who has aligned itself with their managers who committed felony acts against my franchise.

    It is not very exciting to be an American citizen when you realize that America is not the land of the free anymore because corporations commit crimes but are untouchable because our politicians are weak because they live in sin, lust and turn from God.

    Jesus said “It is easier for a camel to go through the eye of a needle than it is for a rich man to get to heaven.” I never signed up for a Matco franchise to become rich. I was told that I could make an honest and comfortable living as a franchisee if I followed a plan. I followed the plan. I did what fellow graduating franchisees did and when I succeeded to a degree Matco didn’t like Matco managers were fired and new management came calling.

    Stay away from Matco tools and more importantly stay away from franchising!

  • Relentless

    Is a Danaher CEO successful from selling a Matco franchise business plan that works? Or is he successful from CHURNING franchisees through a business plan that was created to insure that franchisees fail?

    5 to 6 years = 100% FRANCHISEE CHURN STAY AWAY FROM MATCO!!!

  • Relentless

    Does the Danaher CEO care if Matco managers commit felony acts against a States laws in order to fraudulently terminate its franchisees? Has there ever been a manager violation against franchisees that warranted corrective action by managers or local law enforcement to ensure that an Americans Constitutional Rights were not being infringed upon? Does the money made from selling a business plan that doesn’t work and was never contractually meant constitute a criminal action? How about some answers from an expert attorney who gives a damn about the innocent people being drawn into a false business opportunity that churns 100% of its franchisee total every 5 to t years. That’s 1000 to 1200 franchisees every 5 to 6 years. You have a zero percent chance of paying off your franchise if you invest in a Matco franchise and have to borrow money to do it.

    This link lists 2010 – 2013 F.D.D.’s.

    If you are thinking about buying a Matco franchise please print out EVERY F.D.D. Then look at the number of terminated franchisees each year. Add them together over the last five years. (Each F.D.D. contains three years of records) Notice for yourself that Matco CHURNS 1000 to 1200 franchisees every 5 to 6 years and has done so since they started selling franchises in 1993. Danaher is a Wall Street traded company which OWNS NMTC Inc. dba Matco Tools. Danaher converted its business model into franchises to control its franchisees actions through erroneous contracts which strip the investor of due process using its Distributorship Agreements and Charter Agreements to do the CHURNING. This type of theft is also known as a Ponzi Scheme which screws one investor to make its investors wealthy. Empty promises and broken dreams is what this franchisor is all about. DO NOT INVEST IN A MATCO FRANCHISE!

  • Todd A. Peterson

    It is amazing to me how a corporation can utilize it`s financial gains from stealing from American investors and ripping off the American tax payer to pay off web sites and attorneys to mask their fraud!

  • Todd A. Peterson

    It is amazing to me how a corporation can utilize it`s financial gains from stealing from American investors and ripping off the American tax payer to pay off web sites and attorneys to mask their fraud!

  • Jeff Woitczak

    I bought a welder from you, and that thing keeps on ackting up. This welder is a piece of shit, I want my money back NOW

  • organized

    Relentless
    The “Churning” of franchisee’s has become an industry wide standard practice of doing business to grow revenues in the tens of millions of dollars for the Franchisor and the Wall St parent company. Yes, it is completely illegal however there is no governing body to police the crime and the new contracts Franchisee’s must sign basically give the Franchisor permission to legally screw the Franchisee with almost no recourse against the company.
    The language in the new contracts is almost impossible for a Franchisee to figure out unless translated by a knowledgeable attorney, and that rarely happens.

    Buyer Beware

    More Matco Tools Fraud

  • Relentless

    What is even more discerning is that the International Franchise Association seems to be nothing more than a funnel for money to be poured into with which the protection of franchising is bought. The people with their hands out seem to be politicians, attorneys, franchise consultants, media, arbitrators, etc…

    All of these people conspire to protect the fraudulent industry known as franchising, ignoring its victims and raking the money fraudulently garnished from tax payers through false SBA loans given to an industry to promote fraudulent opportunities.This is the New World Order!

    Godless, sinful people exploiting what honesty Americans may have left. Hard working Americans seeking employment in a world where corporations have exploited American companies. Companies which were founded in the United States and produced good products which lasted and could endure usage from hard working Americans are companies bought by corporations who produce their products overseas whose bottom dollar is now enhanced by creating products that won’t last while enjoying the cheap labor of a communist country which forces their people to produce for their country.

    That leaves this country with no jobs which creates new generations of children relying on the government of the United States for money and growth.

    The United States has an enemy and that enemy has slithered its way into our government and sleeps on our borders states.

    Washington DC is the home of the scum of the earth and it is by no fault of the American people that they have come to power over our country. We have not been given God fearing candidates to pick from in elections. We have been given candidates who live in lust, power and greed. Money is the root of all evil! It makes women sell themselves, it makes men murder, it makes people steal, it makes corporations embezzle, it allows Godless people to come together to promote the fleecing of honest people so a CEO can make $141.36 million in one year.

    http://www.forbes.com/lists/2010/12/boss-10_H-Lawrence-Culp-Jr_XKU8.html

    At this same time bailouts of Fannie Mae and Freddie Mac were being forced on American tax payers.

    Is it by coincidence that this CEO made more money in this one year than he did over the last ten?

    Franchising to be an honest industry has to be led by honest people.

    Accountability would be a good place to start.

    When franchisors commit felony acts according to the franchise laws of their state the only people who can protect the rights of the franchisee are the public officials who are prosecutors. When the prosecutors refuse to help that franchisee has no where to turn. They can complain to the FTC but the FTC is a “do nothing” organization. An organization that allows franchises to violate advertisement laws without recourse, to sell a business plan that does not work, to fleece the American people of tax dollars to support an industry of fraud. They can complain to their Senator but he will point the finger at the state and claim he has no power but somehow he can vote on whether or not I will be allowed to possess a firearm. They can see their Attorney General who will inform them that their hands are tied because franchising is governed federally and not by state even though the Arkansas Franchise Practices Act exists to protect its investors. Prosecutor for the county will refer you to local government and local government will tell you that they don’t recognize the laws of the Arkansas Franchise Practices Act and that they have more important criminals to pursue than to worry about fraud in an investment.

    Will someone tell me why it is so great to be an American? Land of the free? Home of the Brave?

    Senators with no balls? Prosecutors who will not protect its citizens? Federal Organizations who do nothing?

    I might as well as live in COMMUNIST CHINA!

  • Relentless

    After having hundreds if not a thousand of comments on this web site as [redacted], Jason Neil a previous District Manager and Distributor of Matco Tools is no longer a Matco Distributor in Arizona. If you are thinking about buying a Matco Tools franchise and are relying on the slander of people like [redacted] (Jason Neil) realize that even the best ass kissing Matco morons are subject to the will of Matco (Danaher).

    The evidence can found on his own facebook page linked here:

    https://www.facebook.com/jason.neil.98?fref=ts

    As a Cornwell Quality Tools District Manager [redacted](Jason Neil) will be selling the same type erroneous contract to its franchisee victims through the International Franchise Association.

    An association which prides itself in obtaining more tax payer dollars through SBA loans to embezzle through Wall Street Corporations offering a franchise like Matco. An association which has Legal Symposiums each year to stay ahead of victims like me who have been destroyed unjustly and by criminal means as franchisees.

    This type of behavior MUST be stopped and those committing crimes against the American people need to be held accountable.

    As an American I demand action against those who violate my right to life, liberty and the pursuit of happiness.

    To have laws and no accountability is to live like savage nations who kill because of religion.

    To have laws and no accountability is to live as slaves to those who hold political office.

    I demand that someone take heed to my allegations and the things I know are true about this company and its share holders.

    To allow a CEO to profit almost 142 million dollars in one year while churning investors in a franchise is unbelievable!!!

    [Relentless: As I emailed you, we don’t allow commenters to “out” the identities of other anonymous commenters (or try to guess real identities of those using a pseudonym). The power of this site comes from the protection of anonymous speech – please respect the anonymity of other commenters. And please answer your emails. ADMIN]

  • relentless

    Is it just a coincidence that Danaher CEO Larry Culp Jr. Made almost$142 million in one year around the same time Fannie Mae and Freddie Mac got tax payer bail out? Mr Culp made more money in a weak economy than he did in ten years of a strong economy. How?

  • Relentless

    Another way Matco screws franchisees is loading up their customers through internet sells and Tech programs. Yes! Matco doesn’t mind selling tools to your customers while you tend to the warranty. These days, to avoid law suits over forced labor, Matco forces franchisees to repair tools and purchase repair kits.That’s right! Matco sells ratchets to franchisees who resale them to customers with a Matco advertised lifetime warranty but its the franchisee who is forced to not only buy repair head kits but also repair the ratchet and return to customer. For a good salesman this creates a LOT OF work for them to perform WITHOUT being compensated. Matco is fine with profiting from ratchet sales and advertising a lifetime warranty because they CONTROL THEIR franchisees by FORCING them to repair them. This, as well as many other tools, is how Matco screws their franchisees. It even says in the new franchisee contracts that franchisees agree to be matco’s slave and perform labor without compensation.

    All this so a CEO can pocket a big salary and fill the pockets of his Wall Street thugs.

    When will the abuses of power and money be stopped in America?

  • Relentless

    How would you feel if you were a franchisee for your franchisor and you pull into your assigned shop only to see a tool box being delivered to a mechanic that you did not sell? It happened to me. Through a JB Hunt employment program where employees got discounts for coming and working in their shop. This guy was not a Tech! This guy was not a student. This guy was just an employee. I wonder how a judge might feel that Matco would allow a program to exist which sold tools and competed directly with franchisees who are trying to compete with other companies as well as their own franchisor to make a living?

    Matco=Fraud

    Fraud=Wall Street

    Wall Street=Criminals

    Criminals=American Threat

    American Threat=Occupation

    Occupation=Slavery

    Welcome to the NEW WORLD ORDER!

  • Relentless

    Would you buy into a franchise where your customers are already loaded up with tools sold directly to your customers while they were in school? That is exactly what Matco does! They sell directly to the customers with which your route will consist of before you ever even thought of being a franchisee. Students get almost 50% off of everything except premium toolboxes. Matco’s complete hard line is available at half off yet franchisees are forced to warranty those tools when they break. This is just another reason why Matco’s business plan is a plan of failure instead of success.

  • Relentless

    Would you buy into a franchise that sells a business plan of failure? Matco churns 1000 to 1200 franchisees every 5 years. For those who have franchisee contracts that is equal to almost 100% churn. Which also means the churn rate for SBA loans is not 36% according to this site but close to 100%. Don’t believe the crap you read through the media. Find the F.D.D.’s in Minnesota and do your own research. The truth is not hard to find these days thanks to social media. In 2004 there were no sites or bad comments to warn of franchisor fraud. I did my, due diligence and researched the internet for bad comments and warnings but there were none. Today, you have the luxury of this site. Please take heed to my warnings. Matco is a Danaher owned piece of Wall Street CRAP! DO NOT BUY INTO THIS FRANCHISE!!!

  • Todd A. Peterson

    After over 2 years of having attorneys represent me, return deposits, terminate client relationships based on fraudulent excuses so the attorney could mediate 30+ clients I helped bring to him while refuting at least 3 others who wanted to be involved in litigation (Mr. Jerry Marks), force me to hire a franchise attorney who needed an hourly wage (300+ per hour) which would leave me bankrupt with Matco’s constant refusal to mediate fairly and ask for items from me which had no relevance to the damages and acts committed by Matco I am left with filing a lawsuit Pro Se in Arkansas. A lawsuit which will list felony acts committed by my franchisor according to the Arkansas Franchise Practices Act, false termination for purchase average created by the franchisor, false termination for terminating an Arkansas franchisee without giving him 10 days notice to cure a second offense of the same default (Listed in the Arkansas Franchise Practices Act), substantiating a reason for separation for “good cause” through false pretenses while promising to resurvey a route which was reduced by 40+ percent due to a weak and troubled economy , selling blue sky to a franchisee through an LOC plagued with non-credit worthy customers who are here in this country illegally, do not use professional tools for their jobs and was never authorized service to the shop which made up franchisees LOC, creating false documents to fleece customers from a franchisee and then threatening a franchisee with the loss of his franchise if he does not surrender shops to put a franchisee prospect in business, creating false documents to justify a false termination for “good cause” under false pretenses when a route resurvey and more shops added to an LOC met the demands for “good cause” listed in the Separation Notice. Constant lies from management over adding shops, securing shops, picking up new shops, notifying franchisee of issues that might cost him his franchise, buying of TP customers from other distributors and calling on shops which other franchisees with separate agreements rejected after servicing due to poor sales. Matco is owned by Danaher and when pockets are this deep justice comes at a price! A price most victims can not afford to pay! I feel ashamed to be an American. Because when Americans are made to become victims of fraud and buying justice is required we stop being AMERICANS! When leaders fail to uphold the rights of the American people who are we as a nation? After over 2 1/2 years of being a victim of Corporate fraud I am no closer to having justice served than the day my franchisor committed the felony acts against my franchise which started the day I signed. I have reached out to Matco Management, the Federal Trade Commission, the International Franchise Association, Arkansas State Senators, Arkansas House Representatives, the Federal Bureau of Investigations, the Arkansas Attorney Generals Office, the Arkansas Governors Office, the Arkansas State Troopers office, the County Prosecutors Office, the City Prosecutor Office, Legal Aid of Arkansas and to NO AVAIL is there one person of integrity who has looked at my situation to protect me against the FELONY ACTS committed by my franchisor (According to the Arkansas Franchise Practices Act). I ask you future prospects of ANY tool franchise to consider what I am telling you. America is no longer an honorable nation to GOD or Americans when corporations can commit felonies against a States Laws and an American can not receive justice from that State or have a Federal investigation performed into the acts that a corporation stands accused of. Matco is a CHURN operation churning 1000 to 1200 franchisees every 4 to 5 years. That is almost 100% of franchisee contracts. Matco’s 80% of the National Matco Purchase Average is a 100% fraudulent calculation. Reselling terminated franchisee stock to raise that average and utilizing older Distributor and Charter agreements to inflate an average churning the new investors. Would anyone argue that a franchisee with a “List of Calls” which would only give him written permission to call on the shops at the physical addresses on the LOC would be at a very distinct disadvantage as a “Distributorship”, “Charter”, or “Territorial” agreement which would allow for a geographical area to service which would contain numerous more potential customers and also receive growth with new accounts to service? To Frank DiCauddo (Stow, OH Matco Corporate Attorney) and Edward Barnidge ( Washington DC Danaher Attorney) I appreciate the offer of $40,000 to mediate the $500,000+ in real damages you have imposed on my franchise through your employees felony acts but I decline your offer. An offer which I would have to deem myself the failure of my franchise. An offer which would silence me as a victim of your fraud. An offer which is not respectful to the acts that your employees imposed on my franchise. An offer which would allow your corporation to close the mouth of another victim of your FRAUD!

    Difference between value of inventory returned minus an illegal stocking fee for false termination approx. $10,000

    Difference between value of inventory returned minus an illegal stocking fee and actual reimbursement of inventory approx. $5,000

    Matco stole $5,000 from the inventory I returned and intended to steal $15,000.

    Matco threatened me with loss of my franchise forcing me to turn over approx. $3,000 a week in TP accounts and over $100,000 in contracts to a new franchisee. That is $156,00 per year. on TP alone with an undisclosed amount for contract potential.

    These damages as well as reducing my route by half and then leaving me with shops another franchise distributor refused to service is what destroyed my business. Matco and its parent company Danaher are nothing more than THUGS! Criminals stealing from Americans and selling a dream to those who aspire to be more.

    If you want to be on this site or creating your own new site to warn others just buy a Matco franchise.

    Even past defenders of Matco Tools in these prior remarks are no longer Matco franchisees.

Leave a Reply

Your email address will not be published. Required fields are marked *