Under a firestorm of controversy prompted by an expose by UnhappyFranchisee.Com, 11 of the 18 franchise books authored by Dr. John Hayes and published by BizCom Press have been removed from Amazon Marketplace. It’s not clear whether some or all of the books titles were removed by Amazon for Terms of Service violations, or if Hayes and BizCom preemptively removed the titles themselves.
(UnhappyFranchisee.Com) Dr. John Hayes and BizCom have, thus far refused to respond directly to our investigative reporting series on the seemingly deceptive pay-for-praise publishing scheme they’ve been selling to franchise companies desperate for credibility and exposure.
However, 11 of BizCom’s 18 franchise books authored by Dr. John Hayes have been pulled from Amazon Marketplace, including brand-specific books about FASTSIGNS International, United Franchise Group, Expense Reduction Analysts, POSTNET, Pinot’s Palette, and others.
Dr. John P. Hayes Books Pulled From Amazon, Including Branded Franchise Titles
Here’s the timeline of events:
Thursday, March 22, 2018 we published the first post exposing what appeared to be a questionable, if not fraudulent, franchise promotion & publishing scheme. You can read the index and overview here: Dr. John Hayes’ Franchise Fraud School
Our investigation determined that Dr. John Hayes, BizCom Associates, and as many as 23 franchise companies may have collaborated on books that were deceptively marketed as legitimate, objective, non-fictional analysis of franchise programs when they were actually paid advertising and endorsements with chapters written – not by the “author” Dr. John Hayes – but by the companies themselves about themselves.
We also uncovered evidence that Dr. John Hayes may have unethically manipulated Amazon sales and review ratings in order to gain “best-seller” status, and advised his franchisor clients to do the same, in violation of Amazon terms of service.
We contacted Dr. John Hayes to invite corrections, clarifications or an explanation. No response.
We reached out to BizCom Associates with questions. No response.
We contacted FASTSIGNS CEO Catherine Monson and VP Mark Jameson with a request to respond to allegations of unethical conduct and flouting of Amazon rules.
Again, no response.
We filed a complaint with Amazon requesting that they look into the allegations we had found. We shared our documentation and opinions.
Complaint Filed With Amazon Regarding Dr. John Hayes & BizCom Associates
Friday, March 30, 2018, about a week after our first blog post, the number of Dr. John P. Hayes titles for sale on Amazon had fallen from 18 titles to just 7 titles still for sale.
6 Dr. John Hayes titles have disappeared completely:
- FASTSIGNS BUSINESS OPPORTUNITY: As featured in 12 Amazing Franchise Opportunities for 2015 (Franchise Business Ideas) Jul 29, 2015 by Dr. John P. Hayes ASIN: B0131110O4
- JANI-KING BUSINESS OPPORTUNITY: As featured in 12 Amazing Franchise Opportunities for 2015 (Franchise Business Ideas Book 6) Aug 19, 2015 by Dr. John P. Hayes ASIN: B01477DYRC
- Dental Fix RX Business Opportunity: as featured in 12 Amazing Franchise Opportunities for 2015 (Franchise Business Ideas Book 3)Jul 21, 2015 by Dr. John P. Hayes ASIN: B012BO0D7W
- Mr. Appliance Business Opportunity: As featured in 12 Amazing Franchise Opportunities for 2015 (Franchise Business Ideas)Jun 19, 2015 by Dr. John P. Hayes ASIN: B0101BQP4C
- Amazing Franchise Business Ideas: Including 101 Questions to Ask Before You Invest in a Franchise, Mr. Appliance Business Opportunity, and Farm Stores Business Opportunity Kindle Edition by Dr. John P. Hayes (Author) ASIN: B0129DP154
- Amazing Franchise Business Ideas (Volume 2) Aug 21, 2015 by Dr. John P. Hayes ASIN: B014AYHM3E
5 Dr. John Hayes titles are still visible but not for sale, and contain the message “The author has temporarily unpublished this book for updates.”
- Amazing Franchise Opportunities: United Franchise Group May 30, 2017 by Dr. John P. Hayes ASIN: B071ZNP46H
- Making Money While Saving Money: The Expense Reduction Analysts Franchise Opportunity Revealed Jul 6, 2017 by Dr. John P. Hayes ASIN: B073RW9KD1
- Pinot’s Palette Business Opportunity: As featured in 12 Amazing Franchise Opportunities (Franchise Business Ideas Book 7)Aug 19, 2015 by Dr. John P. Hayes ASIN: B0147NLJ4Q
- Farm Stores Business Opportunity: as featured in 12 Amazing Franchise Opportunities for 2015 (Franchise Business Ideas)Jun 12, 2015 by Dr. John P. Hayes ASIN: B00ZKQZ8JC
- POSTNET Business Opportunity: as featured in 12 Amazing Franchise Opportunities for 2015 (Franchise Business Ideas Book 4)Jul 21, 2015 by Dr. John P. Hayes ASIN: B012BOTZV2
7 titles – including the two “12 Amazing Franchise Opportunities” we found most objectionable – are still listed for sale as of 3/30/18. Bogus reviews that violate Amazon Guidelines – including those left by BizCom Associates President Monica Feid and employee Melissa Rubin – are still active.
- 12 Amazing Franchise Opportunities for 2015 Nov 14, 2014 by Dr. John P Hayes and multiple franchise brands ASIN: B00OHO8K16
- 12 Amazing Franchise Opportunities: Second Edition Feb 9, 2018 by Dr. John P. Hayes and Dr. Ben Litalien ASIN: B079QKNWXZ
- Take the Fear Out of Franchising Mar 1, 2017 by Dr. John P. Hayes ASIN: B01NCMSYRG
- How To Buy A Franchise: Collection Volume I Mar 15, 2017 by Dr. John P. Hayes ASIN: B01N9M6209
- 101 Questions To Ask Before You Invest In A Franchise Nov 12, 2013 by Dr. John P. Hayes ASIN: B00EYT5BB6
- Buy “Hot” Franchises Without Getting Burned – A How To Franchise Guide: Helping You Make the Best Decision When You Buy A Franchise Aug 21, 2013 by Dr. John P. Hayes and Franchise ASIN: B00EPFSXV4
- 7 Dirty Little Secrets of Franchising: Protect Your Franchise Investment Sep 30, 2015 by Dr. John P. Hayes ASIN: B0158VHB2K
READ The Series “Dr. John Hayes’ Franchise Fraud School & Pay-For-Praise Emporium!”:
Series Index & Overview: Dr. John Hayes’ Franchise Fraud School
OTHER FRANCHISE DECEPTION-FOR-DOLLARS POSTS:
Dr. John Hayes Named Dickey’s Barbecue Pit one of the 12 Amazing Franchises for 2015. Here’s how things turned out:
ARE YOU FAMILIAR WITH DR. JOHN HAYES, SCOTT WHITE, MONICA FEID, MELISSA RUBIN & BIZCOM PUBLISHING?
PLEASE SHARE A COMMENT BELOW OR EMAIL US IN CONFIDENCE (UnhappyFranchisee@Gmail.Com).
TAGS: BizCom Associates, BizCom Press, Dr. John Hayes, Dr. John Hayes franchise expert, Scott White, Scooter White, Monica Feid, Melissa Rubin, 12 Amazing Franchises, franchise books, Dickey’s franchise fraud, Amazon Marketplace, Amazon Fraud, amazon complaints, unhappy franchisee