Cuppy’s Coffee Overview

66 thoughts on “Cuppy’s Coffee Overview”

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• Re: Dale Nabors invitation to this Friday’s conference call – HERE YOU GO………… THE BIG ANNOUNCEMENT THAT ROBERT MORGAN & BRIAN HAYES ARE BACK & BETTER THAN EVER!!! HIDE YOUR PETS & CHILDREN; EMPTY YOUR BANK ACCOUNTS & HIDE WHAT’S LEFT OF YOUR MONEY; KISS YOUR INVESTMENTS TOTALLY GOODBYE. FOR THOSE FOOLS THAT WANT TO BELIEVE MORG, BRIAN OR DALE WILL FINALLY DO THE RIGHT THING, I WOULDN’T SEND IN ANY MONEY UNTIL YOUR PROJECT IS 100% COMPLETE & YOU HAVE SIGNED DOCUMENTATION THAT SHOWS EVERY VENDOR/GC HAS BEEN PAID SO SOMEONE CAN’T PUT A LIEN ON YOUR STORE LATER. AND BY ALL MEANS THIS TIME… PLAY IT SAFE! I DON’T CARE HOW MUCH EITHER OF THEM TRY TO CONVIENCE YOU THAT IT WAS ALL SOMEONE ELSES FAULT THAT YOU LOST YOUR HARD EARNED MONEY.

• This nightmare began for us in June 2005. We’ve lost $33,900 which was our deposit.

• Can someone, anyone, give concrete evidence that Morg and Brian are back in the game? Just curious.

• has anyone seen the Go Big Network website??? Shows Morg as asking for funds for a startup company….Medina. Anyone familiar with it? Not sure how long it has been there? ANYONE?

• That’s been up there for quite a while. Long before Dale took over. I posted a reference to it a long time ago. I’ll look for the date I ran across it.

  Pretty interesting…

• Here’s the listing on Go Big Network – a site for people seeking funding. I think when I first ran across it Morg was claiming that Cuppy’s and Elite were more separate than positioned here. Plus… is the website Specialty Coffee Co-op?
  _________________________________

  Robert “Morg” Morgan
  Role: Startup; Service Provider; Advisor
  Looking: for funding
  Location: Fort Walton Beach, FL (USA)
  Startup: Medina Enterprises – Cuppys Coffee
  Industry: Manufacturing
  Year Founded: 2004
  Legal Status: INVALID
  Location: Fort Walton Beach, FL (USA)
  Company Description:
  We Own and operate businesses that generate in excess of $30,000,000.00 plus in annual sales.
  1. A NATIONAL FRANCHISE – Cuppys Coffee & More – 50+ stores open and additional 70 under construction.
  2. A NATIONAL COMMERCIAL CONSTRUCTION MANAGEMENT COMPANY – Elite Manufacturing & Construction Management –
  3. INTERNATIONAL ECOMMERCE SITE – Generates more than $1,000,000 in annual sales and is set to begin doubling every 120 days.

  http://www.gobignetwork.com/profiles/RobertMorg-Morgan.aspx?SearchType=&CountryCode=USA&Keywords=morg+morgan&page=1&PageSize=10&SortBy=4&ReturnURL=%2Fsearch%2Fdefault.aspx%3FSearchType%3D%26CountryCode%3DUSA%26Keywords%3Dmorg%2Bmorgan

• Martin:
  About the Go Big Network post, it was referenced here in March, 2008, but I’d imagine it was up long before that:

  Some Words from AAFD on Cuppy’s Coffee Raises More Questions 

• just got this email in….so i try and login into my account, said bad password, so i asked to reset my password, still doesnt work. i guess since i requested 30k back i dont get to login anymore, even tho i still am a franchisee with another unit…

  From the Desk of Dale Nabors‏
  From: Information (info@cuppys.com)
  You may not know this sender.Mark as safe|Mark as unsafe
  Sent: Mon 10/13/08 4:39 PM
  To: Updates (Updates@office.medinamgt.com)

  Dear Franchisee:

  Good Morning, and based on where you live Happy ‘Columbus Day’, , ‘National Day’, ‘Discoverer’s Day’, ‘Friendship Day’, ‘Native American Day’, ‘Dia de la Raza’, ‘Dia de las Culturas’, ‘Dia de la Hispanidad’, or ‘Dia de la Resistencia Indigena’ and to our friends in Canada — Happy Thanksgiving.

  This email will be the first of future communications to help the Cuppy’s family move forward in a more successful direction. Based upon the October 3 conference call, we have created a survey form and a blog to improve communication and information sharing. These tools have been added to the Franchisee Portal. Please log into your Cuppys.net account, where you should see Two New Tabs at the top of the page, one titled [SURVEYS] and the other titled [BLOG].

  THE SURVEY TAB

  By clicking on the SURVEY tab, you will be taken to a page of available surveys, where you should find a new survey titled ‘Franchisee Information Survey’. We’d like to ask that you complete this survey as soon as possible and before the end of the week. Please answer all questions as completely, accurately, and honestly as possible. Individual franchisee responses will be used by corporate staff to better serve individual franchisees, and the overall collective responses will be used collectively to help all stores.

  The survey consists of approximately 120 questions, which we recognize is rather lengthy, therefore it has been designed so that you DO NOT have to finish the survey from one location or in one sitting. You may save your answers at any time by clicking SAVE ANSWERS. The next time you log in your previously answered questions will be saved, and you can resume with your next unanswered question.

  Thank you in advance for your timely completion of this important survey.

  BLOG

  Click on the BLOG tab. This will take you to a new blog titled “A Coffee Break with Dale”. This is but one of many new tools which we will be introducing in the coming weeks and months to help improve overall communications with our franchisees.

  You can expect Dale to make his first post later today. As a franchisee you will be able to post questions for Dale and respond to post made by Dale and others. The purpose of this blog is to improve communications, and facilitate the timely exchange of information and ideas which will help build and grow Cuppy’s as a brand and assist individual franchisees in building and growing their individual units.

  The blog IS NOT intended to be a place to gripe. Personal attacks and profane language will not be tolerated or allowed to be posted on the blog; therefore, these types of postings will not be approved. It is okay to address a problem, negative or positive, in a professional manner. It IS NOT okay to attack an individual or group. To reiterate, the purpose of this blog is to improve the Cuppy’s Brand in its business and communications.

  Thank you,

  Cuppy’s Coffee Smoothies & More

• I bet you never would have asked for your money back if you knew it would cost you the chance to have “A Coffee Break with Dale”
  Actually, I think one of the commenters here gave them this idea with the daily email suggestion.
  What’s next? “Fireside Chats with Dale” podcasts from the cabin in Kennebunkport?

• i guess i wont be invited to the joint AIG bailout then go to a luxury spa exec’s and Alabama Dream Team roundtable discussion either :(

• Hmm, Dale started this same thing of an ‘ask question’ forum on BMM last year, but then stopped posting/answering questions and left it up to others to answer.

  Why it takes 6 months for this to be the answer is beyond me. What are the odds that he answers any tough questions on this thing? My guess: zero. The first question that should be asked is ‘How are you going to get the company out of this mess?’

• The first question that should be asked is ‘How are you going to get the company out of this mess?’

  jd… that is just the kind of negativity that can’t be tolerated at Coffee Talk with Dale. “The blog IS NOT intended to be a place to gripe….the purpose of this blog is to improve the Cuppy’s Brand in its business and communications.”

  Don’t you know that asking questions like that is what caused the banks to lose confidence and poisoned the Success Fairy?

• okay admin, you’re right that won’t be the first question, this is what it’ll be:

  Zee: Dale, I’m finding that for about 10 minutes/day, all the seating in my cafe is taken. i’ve decided that i need another table or two. Can you help me with a vendor?

  Dale: Great question. Sure we can help you out. Send $20,000 to ‘Elite Manufactuing’ and in about 5-6 months we’ll have those tables to you.

• By getting franchisees to comminicate on “Dale’s Blog”, he will have control over what is published or not. He’s just up to another trick trying to get negative bloggers to stop.

• I guess this so called improved comunication still excludes the people that gave their deposits and just want their money returned to them. I have yet to see anything positive from him concerning those people.

• I would bet my last dollar…well, I actually have about $3 after the bankruptcy. Anyways, I can assure you that Morg is still behind the scenes in this. There is no way that he would just walk away. He is too greedy and too sly to just walk away.

  Trust me.

• please be careful what you say. Anything said here is liable to end up in a court proceeding. Just be careful, this is a public forum. Open records.

• I am sorry for rambling on, but as I think about this, I guess I only have myself to blame for our own downfall. I should of been less naive, and not trusted people who treated you so well at the beginning. And then dumped you like a bad habit. Think about all those youngsters you talked to on the phone, when you were trying to get an answer to something. None of them have any experience. I were simply yes people. They were getting paid nominal wages based on nominal educations. Morg hired people to answer phones and pay them the least amount he could in that small town of Ft. Walton Beach, which makes its money on tourism. Anyways, the blame starts with me and then goes on and on from there. I never thought I would make a decision in business that would affect my life in such negative ways. Marriage, money, financial security. Its all gone now. I wish I never would of met these people and Morg who is nothing more than a slick talking salesman. I am sorry for all of your hurts and negative experiences this has caused. Sometimes I just want to die. Its that bad. I wish all of you the best.

• Marriage, money, financial security. Its all gone now. I wish I never would of met these people and Morg who is nothing more than a slick talking salesman. I am sorry for all of your hurts and negative experiences this has caused. Sometimes I just want to die. Its that bad. I wish all of you the best.

  Martin:
  I have been where you are now. You will get through this. It will get better. And you will emerge stronger and smarter. And this will never, ever happen to you again. You were naive, yes, and now you aren’t. You are among the ex-naive, you have a new understanding of the crap people can pull and get away withit. But god help the next cloud salesman who comes your way saying “trust me.”

  Don’t give up, man. Don’t let them win. Talk to somebody when your thoughts get dark like that. Email me at unhappyfranchisee[at]gmail.com

• okay, okay MR>DALE wants to improve communication. This is what he needs to do. . How about letting us know when he is planning to re- pay all of us. This page is not going to make things better we are to angry many of us have already gotten lawyers not until he takes care of this HUGE PROBLEM is when people will start to respect and improve what we say here. He needs to talk to us the VICTIMS and open a line of communication with us we can not even call cuppys nobody anwers the phones voice mails are always full. Yes Dale open communication dozes of us are very MAD, ANGRY come on get real solve this communication problem first then maybe people will actually take you serioustly.

• Well the 7-10 days of personal phone calls is just about up. Did anyone get their 1:1 call to go over their individual situation? Or was sending a 120 question survey supposed to take the place of communication?

  I’m sure all the franchisees are more than happy to fill out an introductory questionaire to explain who they are, what they paid, what they would like to see happen, and which millenium they’d prefer to have their Cuppy’s Coffee branded business open.

• Here’s the real question. What is the purpose of the survey? Is it anonymous, or will he know who is saying what? Will he use that to determine which franchisees get more help than others (ie if you are more positive, you’ll be helped first).

• I’m sorry to say to all of the Cuppy’s victims that you will NOT be getting re-paid. The company has NO money and I wouldn’t be surprised if their next step is filing for bankruptcy. Since the company has NO assets to liquidate to re-pay the victims they will all be out of luck. Sad, but true.

• Martin,

  Hang in there! We also had to file for bankruptcy and lost a lot at the hands of Cuppy’s/Medina/Elite. I refuse to let it get the best of us. We will not allow them to take our dignity along with everything else they stole from us. Keep fighting for what is rightfully yours and don’t give up on yourself!

• Where are Cuppy’s websites? All appear to be down.

  Medina renewed most of the domains as recently as this month. Most are registered til 2010. Anyone know why they’re down?

  Registrant:
  Medina Management Strategies, LLC

  348 Miracle Strip Pkwy
  Suite 34
  Fort Walton Beach, Florida 32548
  United States

  Registered through: GoDaddy.com, Inc. (http://www.godaddy.com)
  Domain Name: CUPPYS.NET
  Created on: 23-May-06
  Expires on: 23-May-10
  Last Updated on: 04-Dec-08

  Administrative Contact:
  Fox, Ted webmaster@medinamgt.com
  Medina Management Strategies, LLC
  348 Miracle Strip Pkwy
  Suite 34
  Fort Walton Beach, Florida 32548
  United States
  8502447681

• They are down because there is no more Cuppy’s corporate. The whole thing is closed down.

• Dept of Agriculture & Consumer Services
  Office of Agricultural Law Enforcement
  Attn: Lt Calhoun
  6095 Old Bagdad Hwy
  Milton, FL 32583
  850-983-4550
  Case Number #4607FR000060A

  Please make sure your name is on the list!
  Strength in Numbers!

• I have my worst nightmare with this company (cupp’s coffee &more = Fresh synergy Inc.) moved to a new locatoin (Alabama) to avoid their vendors and cover up their corprate scams
  Back in December 2006, I got un solicited call from Cupp’s coffee franchise
  manager to offer me an “opportunity “to own the so called fast growing franchise in the world which is a nightmare,to be part of their family and I was promised they would do everything they can to make me grow with them as a franchisee, they showed me false testimonials to sign me up. After they checked my financials and collect my deposite of 20% for the cafe size shop, I started finding out what a fraudulent, cheat franchisor they are.
  I would never recommand anyone to get into this ever knowing what took place.
  They did not deliver what they supposed to , the have my deposit, I also
  sent several request e-mails, attoney drafted demad laters they did not respond.
  to my attorney. Thanks to this forum, I could express my frustrations.
  I have all evidences and still waiting for my deposit back.

  thanks
  ahmed

• Cuppy’s Coffee: Who’s suing them now
  http://www.unhappyfranchisee.com/2009/02/cuppys-coffee-whos-suing-them-now/

  Please add any status updates or contact information to that post.

• Just wondering if anyone knows of Kristen (spelling?) who trained Cuppys for openings. I know she worked at Cuppys and would travel to openings and help train franchisee’s employees. She helped train my crew.

  She was to open her own drive thru in VA or Wa DC and I was just wondering if she got hers open.

• We are probably the oldest Java Joz /cuppys contract still in business although we are no longer associated with them. Those rat bas…s took our money and gave us the same blues everyone else went through. However we came through it in better shape than most because we acted a natural fool. When they got through with us they just wanted us to go away and we did, We took a new name and they never held us to their franchise. Frankly they could not find the paper work – we lucked out. Yes we still lost money and probably will never get it back but we have been in business now for about two years. Glad to tell our story.

• beverly are you the crown point licensee?

• Glad to hear you made it….wish I could say the same. We never even got a building, a nail, a letter, hell a phone call would have been nice. May you prosper and flourish in your business.

• here is Morg’s booking sheet from when he was arrested for DOMV

  http://www.co.okaloosa.fl.us/xjailwebsite/InmateDetails.aspx?BookingPK=78972

• Why would you post something like this now? It’s old news from back in Oct 08 and pertains to family squabble! This has nothing to do with franchising or franchisees. Maybe you just have to keep re-posting this because it’s the one and only booking sheet that has ever existed for this man. Why don’t you come out from behind your “Guest Cover” and show your face so we can search the Internet and air all your dirty laundry, Creep!

• Maybe guest is just trying to send a warning to the next potential victims.
  Just in case they didn’t read the book “Masters of Deception” or hear about the alleged insurance scheme in Arizona.
  Just in case they aren’t familiar with what happened to those who invested in Slender Lady, Java Jo’z or Cuppy’s.
  In light of all of the wrecked lives and lost savings to come out of those stories, a little alleged domestic violence certainly won’t tarnish his image.
  Are you afraid you won’t get your share of the next trip on the gravy train when it leaves the station?

• Oh, so it’s you, Admin… still riding the Morg-bashing gravy train to hell.

• If Admin is on that train, he has plenty of company and I call dibs on a window seat. Morg was in charge when portions of my money intended for buildout of my store instead was allegedly spent on “operations”. It didn’t get spent on my store buildout as the invoices stated. There are plenty of people who are waiting to confront Morg in front of a courthouse. Or in a courtroom.

• I am on the same train with the Admin. and Claudia. Morg needs to be in prison along side Snowdon and Dale Nabors in the cell next to them. They are all dirt beneath my shoes.
  These 3 men have ruined lives and committed crimes. Glad I don’t have to answer for their sins when they have to stand before God.

• brownbrenda90:
  As much as I’d like to take credit for that, ADMIN posts as ADMIN. You see, I like to get credit for every bit of Morg-bashing I contribute. But if I have a protege, I’m proud. Just like Morgie must be proud of Dale Nabors.
  Alicia & Claudia are right – the Morg-bashing train is packed. If you’d like to know why, try reading through the interviews linked to above. That’s not the train that’s heading to hell.
  I’m sure Morg is misunderstood and it was just coincidence that hundreds (maybe thousands) of people lost significant money in the companies NAV listed that he was was running. Please share your thoughts on his track record.
  Does he, like Dale Nabors, run into burning houses valiantly trying to save the occupants… only to be maligned by those he tried to save?
  Do you really think someone is kind and caring because he offers free daycare and employs his relatives… all with stolen money?

• Alicia Benefield wrote: Morg needs to be in prison along side Snowdon and Dale Nabors in the cell next to them Well, the IRS could be the one to make that happen. Maybe Dale will sell the “Assets not the liabilities” of Cuppy’s to Roy Snowden as they pass at the prison entrance. Ol’ Snowjob ought to be getting out soon, no?

  Alicia Benefield wrote: Glad I don’t have to answer for their sins when they have to stand before God.

  Yep… and be glad you won’t have to share the legacy of people like Morg’s friend & partner Bruce Sharpe, who ended up hiding in South america. Not a lot of tears shed: http://www.unhappyfranchisee.com/slender-lady-founder-bruce-sharpe-has-died/

  Not many shed for iSold It’s Ken Sully either: http://www.bizzia.com/franchisepick/isold-it-ceo-ken-sully-killed-in-crash/ except family

  For a guy who survived a near-fatal illness, you would have thought he’d have tried to build a better legacy.

• Dear Claudia & Alicia,

  I wish you and all others who share your concerns the very best!

• The Cuppys down the street from my work just renamed their store to Java Coffee or something like that. The main thing is that It is good to see that people are moving on.

• Where is that ex-Cuppy’s located?

• Well it looks like the gang is all still here. Happy to know I never have recouped a penny but finally decided to take the loss on my taxes this year. I will never get back what we gave him, but I am a firm believer in Karma, and it will come…have faith you angry followers, it will catch up with the Cuppy’s and Java gang. Health is good, family is excellent and the economy is still kicking my butt, but life is good. I don’t need to have $35,900 in my pocket to tell me otherwise. I have what is important and honestly, I could not ask for a darn thing more. Now if I happen to recoup…well then that is just gravy on top and we can discuss that at a later time. In the mean time, I certainly appreciate all of you who still are following and hoping to seek justice. I believe we have all done our part and can only hope that justice will prevail sooner or later. As for today, the outlook is good, with or without a cup of coffee in hand.

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• It appears this has all come to an end. We were all duped out of our money. I pursued Cuppy’s and Elite legaly. Won my case in PA. However, try to collect the money from a ghost company, now. No attorney in collections will take the case. I can only hope Florida Attorney General, FBI, IRS, somebody, will go after these people personally and put them in jail. I can only hope to hear that some day. Our money is gone and so are Cuppy’s/Elite. The money is somewhere, maybe. But we will never see it.
  Sean, thanks for all you have done for your efforts. I have an expensive piece of paper saying Cuppy’s/Elite owe me money. Good money after bad. God knows we did not deserve this, but it shows one how easy it is to scam people out of their savings. Very expensive lesson.
  Christon Menz, we tried, we failed, to get our money back. Will NEVER happen getting our deposits back. I pray they all die of a horible disease associated with Cuppy’s/Elite..