Comments on: Cuppy’s Coffee / Elite Manufacturing Infuriates Franchisees With Form Email

By: Guest

Guest — Fri, 12 Sep 2008 20:29:16 +0000

Amen to working with honest and ethical people! I wish everyone was so lucky!

By: GA

GA — Fri, 12 Sep 2008 02:41:44 +0000

Theresa tried to help us more than anyone there. Before joining the JJ’z/Cuppy/Elite/Medina crew she was a very successful entrepreneur since her early 20′s and opened over 30 businesses from the ground up which were all successful. She believed in what the coffee industry could do and joined the company. She stayed on board as long as she could trying to help the owners/franchisees as much as possible. Unfortunately, she had no control of the money once it came in. I’ve know her for over 15 years and she has always been an honest and ethical person in business and in her personal life. The above comments from Arod are slanderous and I hoped Theresa finds out who wrote this and takes them to court. Good luck to you Theresa!! I hope your new employer knows what a fine person you are and hopefully they treat you right. You deserve to work with honest and ethical people.

By: Guest

Guest — Fri, 12 Sep 2008 00:48:14 +0000

Ben Doyle was with the company until Dale bought Morg out

By: prozac is kicking in, maybe

prozac is kicking in, maybe — Fri, 12 Sep 2008 00:34:40 +0000

Wait a second. I MUST be misunderstanding what I am reading. Ben Doyle was still with the company as recently as last December and possibly later than that?

By: Krista

Krista — Fri, 12 Sep 2008 00:20:33 +0000

I knew Theresa wasn’t to blame here. She was the only person who I felt tried to help us accomplish anything with Dale. Thank you Theresa!

By: Guest

Guest — Fri, 12 Sep 2008 00:10:42 +0000

Theresa NEVER promised anyone anything!!! She always referred them back to their agreement. There was a handful of contracts that she added a statement about “if refund was requested… they would get a refund within so many days”. That statement which would have been very few of was included in contract ONLY if Morg Morgan or Ben Doyle told her to put it in there. If someone did request a refund it ALWAYS went through the legal department which was handled by Danny Jones. Danny Jones ALWAYS tried to bully people into settleing for less refund money than what they paid. Theresa doesn’t have a new vehicle like Amy Hiller and Robine Donlon. She still drives the same vehicle when she first started working for the company. If anyone should be investigated here along with Morg and Ben and Dale, it would be Danny Jones because he’s been with the company sinced Roy Snowden’s Java Jo’z days. Hell, if the zees want someone to testify on their behalf they should talk with Theresa. She use to be VP of Elite sales until Morg threw her into the Elite Ops division against her will because she told Morg & everyone that she knew nothing about construction but Morg put her in there anyway last December. After being in the Elite Ops for a few months she began to realize that something wasn’t right and voiced her concerns with Morg & Ben who continues to tell her and other employees that everything was ok. Theresa kept seeing that the zees were NOT getting built out as promised nor were they getting their cabinetry or equipment, etc… At that time Dale was a consultant and he also kept telling her it was going to get better & asked her to hang in there. She hung in there for a few more months & then Dale bought the company. T was so excited about what changes would’could be happening because Dale promised so much, etc… Unfortunately after 3 months of non-action on Dale’s part to get things moving for the zees, she had enough & put in her letter of resignation which I just happen to have a copy of. I believe this show what Theresa’s values are:

August 24, 2008

To: Dale Nabors and Human Resources of Medina Management

From: Theresa St.Clair – Executive Vice President of Elite Mfg, LLC

Re: Letter of Resignation

Dear Dale,

Before you bought the company, we had several talks about the lack of ethical and honest behavior with the previous owner and the direction of the company and what needed to happen in order for it to truly be successful. I felt we saw eye-to-eye.

You bought the company approximately 3 months ago. I believed you could and would turn this company around and be on the up and up with the employees and franchisees. Meaning…start operating this organization ethically, honesty and with integrity. The first month I was impressed with your actions.

Unfortunately, your actions these last few months which include the total absence of any communication from you to your staff in Florida, have made me question your character, your honesty and your integrity. I also no longer feel that you have the franchisees best interest at heart. You have accepted more money from franchisees and you are not delivering their equipment, cabinetry and furniture.

Therefore, please consider this my letter of resignation effective immediately. Let me know when I may pick up my last paycheck for last week or will it be direct deposited?

If Terri or Lori has any work related questions for me I will help them as much as possible.

Regards,

Theresa St.Clair
Executive Vice President
Elite Manufacturing, LLC

By: Vc

Vc — Thu, 11 Sep 2008 21:57:20 +0000

So if the legal department send this letter and not Theresa what does this now mean to any of us that are waiting for money. Is this going to change anything or it was just a BIG LIE like everything else. Do any of you know Who is handeling refund request???? Do we know of anyone that have gotten a payment????? It is funny that after this letter we have not heard a word from anyone. Funny that ELite took $1,125 for legal fees and legal asssitan fee from my deposit, and all i get is this letter that is an expensive letter!!!!!!

By: Guest

Guest — Thu, 11 Sep 2008 20:36:17 +0000

Arod… is just pissed off because he’s still working and isn’t getting paid by Dale.

By: Guest

Guest — Thu, 11 Sep 2008 20:35:27 +0000

Arod… that is false information. You don’t know S hit! Theresa is not VP of San Gelato. You are so stupid. No wanter you still work for Dale.

By: Guest

Guest — Thu, 11 Sep 2008 20:34:25 +0000

Guest you are right! Theresa did not send that email. She did tell legal dept not to use her name & they did anyways because Dale told them to.
Arod… most of the people wanting refunds talked with Danny Jones who is still in the FL office as I speak. He continues to bully zees into settling for less than they paid in and still is not getting zees their refunds even after settlements.