In this video interview posted on YouTube, Deborah Williams says “three months into the franchise, we realized something was wrong. Money was running out like it was going through a sieve. We hired an attorney. We also filed a complaint with the Maryland Attorney General’s office here in Maryland…”

Williams and Wilshans recently had an arbitration ruling against them overturned, and will be arguing their case against the Coffee Beanery in a court of law.

Also read:

The Coffee Beanery Franchise Woes Reported in Forbes Article

COFFEE BEANERY: Secret Justice Franchisee Interview Part 2

COFFEE BEANERY: Secret Justice Franchisee Interview Part 1

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In this video, Deborah and Richard describe their backgrounds (Deborah was VP of Operations for a large corporation; Richard was in industrial sales for 18 years before being downsized). They also describe their financial well-being prior to buying the franchise (owned a million-dollar house with $600K equity).

Deborah describes the type of business they wanted to open after Richard was a victim of downsizing: “We just wanted a little coffee shop… we just wanted a little franchiseable coffee shop, like a little Cheers-type place. We started looking for different franchisors. Our first choice, of course, was Starbucks.”

Starbucks doesn’t offer franchises, so they went with the Coffee Beanery franchise.

Check out Part Two for the rest of the story:  COFFEE BEANERY: Secret Justice Franchisee Interview Part 2

The Coffee Beanery Franchise Woes Reported in Forbes Article

COFFEE BEANERY: Exec’s Trafficing Conviction Leads to Franchisee Legal Win Part 1